Hotel Hilton Hotels di La Palma

"It is a further walk than it looks. The hotel is huge so you may have a long walk from the elevator to your room. Parking is $49 per night in the hotel parking lot. Room and hotel were extremely clean and very comfortable beds. I was out of a few of the soap and lotion containers but the filled them within the day. They need a mobile way to check out when you use the parking structure. I had to wait in line for about 20 minutes to check out. Starbucks in the lobby was handy but their crew...

"Room was not pleasant at all we found someone’s dirty socks in between one of the chairs!! Room had a very eggy smell parking is 35 dollars a night even though there lot was always full staff wouldn’t answer calls when calling to the room was left on hold for 10mins then another 10mins just for them to not answer and hang up it’s a 200 deposit which is ludicrous the place is old and run down wasn’t a great experience for me and my family"

"Location and service"

"We had a great time. However I had 2 separate delivery people tell me the Hilton wouldn’t let them bring my food to the room. This was annoying bc my food got stolen out of the lobby on the second time I ordered it. The staff acted like it was my fault."

"Good!"

"My room was a good size and it was very clean. The pool area was amazing. I reserved my room for 3 nights and had no problems the first 2 nights. On the evening of the 3rd night, the power went out in part of my room. I only had full power in the bathroom which meant I had to charge my phone in the bathroom and use the coffee maker in the bathroom. The only light working in the general area were the little lights over the bed. I couldn't even watch turn on the TV. I called the desk around 9pm...

"The hotel was so beautiful, spacious and clean. I got the two queen bed room. There was a standing shower, beautiful lighting and a window overlooking the city. There was only valet parking which was free also for us who had a reservation. Breakfast is not included."

"He rest customer service in the breakfast area wonderful people working in the food also room service lady’s are awesome and front desk and managements"