La Guancha Hotels with Swimming Pool

"Beautiful hotel, staff amazing, great location"

"There were a collection of things that made our stay less than disappointing. Number 1: There was an extremely drunk guest who harassed our group several nights in a row, even threatening to throw a table at us. Miguel, the hotel manager, told us after we complained that there was nothing he could do until the guest physically assaulted us and is witnessed by a member of staff. Very odd and we felt totally unsafe walking around incase we came across this aggressive guest. Other reasons include: the hotel claims 7 swimming pools, but 4 are maybe 2 inches deep, and only 1 pool is heated so the other 6 are unusable. Staff were extremely rude and unhelpful. Everything seems to be an inconvenience to them. Drinks are slammed in front of you, you’ll have to wait 20mins to be served. Overall cleanliness of the hotel was ok, nothing spectacular. There were few occasions however we were given dirty cutlery and cups with lipstick on. Room amenities were not great. In 2 of the 3 rooms we had booked, the baths were broken, one of which would only work while the shower was running. Vegetarian options are seriously lacking at the breakfast, lunch and dinner buffets. Night time entertainment is decent, however extremely cold in the off season with no indoor alternative options. The “Spa” was also no spa at all. Our group paid €105 for a private jacuzzi, which turned out to be just a bath tub. It should have been clearly labelled on the booking as a jacuzzi bath. "

"Great hotel. Clean. Staff are kind and helpful. Rented the guitar to play and it was amazing. Went half board. "

"I was in a room facing the hotel pools, so no view to speak of. Good central location age easy to enjoy the ocean across the street. Julio ( I hope i have the spelling correct was amazing in the dining room. Very welcoming and willing to speak English and help me out. Room cleaning was equally amazing and accommodating to my requests not to have the room done everyday. Overall i found the housekeeping to be very environmentally aware. Older ladies in the front desk could do with some customer service training. "

"Lovely hotel experience, very premium experience in a nice location. The breakfast was well worth it and the pool area had plenty of seating (though I'd still recommend going early to get seats). The spa was also very worth the price. My main concern is that the Preferred Club breakfast was not worth the extra cost. The breakfast in the main area was better than the a la carte option. Though the nice part of the preferred club was the separate cabanas and afternoon snacks/booze. I would stay here again, staff made everything possible to give us a good experience. Letting us stay extra hours because of our flight being later in day"

"Clean, excellent staff. "

"yes we had a sea view although it was partially obstructed."

"A truly 5 star hotel, superb facilities and outstandingly friendly staff, we were made to feel genuinely welcome. Room was spacious and comfortable, dining was great. We can’t wait to come back! "

"Great location. Average clean room and friendly staff "