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Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition)

4.0 star property
Travelers can unwind poolside after a day on the slopes, then recharge with a delicious meal at this charming alpine retreat

Choose dates to view prices

Chalet-Hôtel Les Gentianettes offers easy access to Super Chatel Ski Lift. It has two restaurants: one with kid-friendly options all day, the other specializing in French cuisine for dinner. After skiing, guests enjoy convenient poolside refreshments.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
  • Restaurant
  • Breakfast available

Room options

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Showing 9 of 9 rooms

View all photos for Superior Double Room, 1 Bedroom, Balcony, Corner

View from room

Superior Double Room, 1 Bedroom, Balcony, Corner

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room, 1 Bedroom, Non Smoking, Pool Access

Premium bedding, in-room safe, individually decorated, desk

Economy Double Room, 1 Bedroom, Non Smoking, Pool Access

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite Junior sous comble

Premium bedding, in-room safe, individually decorated, desk

Suite Junior sous comble

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Family Room, 2 Bedrooms, Non Smoking, Connecting Rooms

Premium bedding, in-room safe, individually decorated, desk

Family Room, 2 Bedrooms, Non Smoking, Connecting Rooms

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Bed

View all photos for Signature Double or Twin Room, 1 Bedroom, Bathtub, Mountainside

Mountain view

Signature Double or Twin Room, 1 Bedroom, Bathtub, Mountainside

  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Quadruple Room, 2 Bedrooms, Non Smoking, Connecting Rooms

Premium bedding, in-room safe, individually decorated, desk

Superior Quadruple Room, 2 Bedrooms, Non Smoking, Connecting Rooms

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 1 King Bed and 1 Queen Bed

View all photos for Superior Triple Room, 2 Bedrooms, Connecting Rooms, Corner

Premium bedding, in-room safe, individually decorated, desk

Superior Triple Room, 2 Bedrooms, Connecting Rooms, Corner

  • 24 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Suite, 2 Bedrooms, Connecting Rooms, Tower

Premium bedding, in-room safe, individually decorated, desk

Family Suite, 2 Bedrooms, Connecting Rooms, Tower

  • Mountain view
  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 2 Single Beds and 1 Queen Sofa Bed

View all photos for Single Room

Premium bedding, in-room safe, individually decorated, desk

Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Double Bed
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About the area

Located in La Chapelle-d'Abondance, Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition) is in the mountains and on a river. Super Chatel Ski Lift and Forme d'O Aquatic Center are worth exploring if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Aquaparc and Pierre Gianadda Foundation. Tour and Evian Casino are two other places to visit that come recommended. Enjoy the area's slopes with downhill skiing, snowboarding and skiing lessons, and don't miss out on the sledging. Visit our La Chapelle-d'Abondance travel guide
Map
Route de Chevenne, La Chapelle-d'Abondance, Haute-savoie, 74360

What's nearby

  • La Chapelle d'Abondance Ski
    1 min walk - 0.1 km
  • Ourson
    11 min walk - 1.0 km
  • Cret Beni Ski Lift
    12 min walk - 1.1 km
  • Cerf
    14 min walk - 1.2 km
  • Panthiaz Gondola
    18 min walk - 1.6 km

Getting around

  • Troistorrents Station
    22 min drive
  • Geneva International Airport (GVA)
    70 min drive

Restaurants

  • Bar Le Stade
    8 min drive
  • Le Génépi
    8 min drive
  • Le Fiacre
    7 min drive
  • Wine at yours chatel
    7 min drive
  • Avalanche Bar
    7 min drive

About this property

Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition)

  • Upscale family-friendly hotel near Super Chatel Ski Lift
  • Located close to Forme d'O Aquatic Center, Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition) provides a poolside bar, a free daily manager's reception and a terrace. Hit the slopes at this hotel, offering a free ski shuttle, cross-country skiing and ski passes. Indulge in a Swedish massage, a body treatment and a facial at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and French cuisine. Stay connected with free WiFi in public areas, and guests can find other amenities, such as shopping on-site and a garden.
  • Other perks at this hotel include:
    • A seasonal outdoor pool and an indoor pool, along with sunloungers and pool umbrellas
    • Buffet breakfast (surcharge), 4 outdoor tennis courts and smoke-free property
    • Coffee/tea in reception, a lift and newspapers in the reception
    • Massage treatment rooms, luggage storage and a banquet hall
  • Room features
  • All rooms are individually decorated, and boast comforts such as premium bedding and pillow menus, as well as perks such as desk chairs and safes.
  • Extra amenities include:
    • Free tea bags/instant coffee and electric kettles
    • Designer toiletries and hairdryers
    • Wardrobes/cupboards, heating and daily housekeeping

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free ski shuttle
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 24 for adults and EUR 15 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Gentianettes
  • La Barratte

Things to do

  • 4 outdoor tennis courts
  • Arcade/game room
  • Cross-country skiing
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Snowshoeing
  • Steam room

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On a river
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Swedish massages
  • Treatment room

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1994
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Room service
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Renovations and closures

The property is closed between 15 September and 15 December.

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of EUR 25 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total (up to 15 kg per pet)

Pets cannot be left unattended

Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.25 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 24 for adults and from EUR 15 for children
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 8 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Does Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition) have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 8 AM to 8:00 PM.

Is Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition) pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 15 kg per pet. There's a fee of EUR 25 per pet, per day. Service animals are exempt from fees.

How much is parking at Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition)?

Limited spots are available.

What time is check-in at Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition)?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition)?

Checkout is at 10:30 AM.

Where is Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition) located?

Located near the slopes, this La Chapelle-d'Abondance hotel is in the mountains, within 6 mi (10 km) of Super Chatel Ski Lift and Forme d'O Aquatic Center, and close to winter sports, such as skiing lessons and sledging. Tour and Evian Casino are also within 25 mi (40 km).

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Reviews

Chalet-Hôtel Les Gentianettes, The Originals Relais (Hôtels-Chalets de Tradition) Reviews

8.8

Excellent

9.4

Cleanliness

8.4

Location

8.8

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 29 out of 52 reviews
Rating 8 - Good. 14 out of 52 reviews
Rating 6 - Okay. 8 out of 52 reviews
Rating 4 - Poor. 0 out of 52 reviews
Rating 2 - Terrible. 1 out of 52 reviews

Reviews

Verified

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel for our ski weekend, everything was well thought out. We really enjoyed the outdoor heated pool and indoor sauna after a day skiing. There are lots of lovely areas to sit with a drink including the bar area and for convenience straight downstairs to the lovely Savoyard restaurant. Ski republic was very well located for our ski rental and we were well positioned for the bus to La Chatel ski area and the village /ESF ski lesson office, and being situated in the beautiful mountains was stunning. Thank you to the staff.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Lynn

Liked: Cleanliness, property conditions & facilities
Beautiful rooms, great beds. Pools were lovely with nice seating areas. Loved the interior design of the entire hotel, beautiful views, all very clean. The upstairs restaurant had good food. As for the negatives: no minibar/fridge in the room to keep some drinks; no airconditioning/fan and the room got quite hot; breakfast costs €24,- pp and I had to make my own scrambled eggs which I had never seen before, very overpriced; we had to share the balcony from our room with other guests; though most of the staff was friendly, some of them were downright rude. Overall a nice hotel but they need to make some changes to become great.
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Lynn

Liked: Cleanliness, property conditions & facilities
Nice big rooms, good beds. Pools were lovely with very convenient seating areas and the hotel was very well maintained. Free parking. Loved the interior design. The upstairs restaurant is really good and the service in the restaurant was great. As for the negatives: there was no minibar/fridge in the room; we had to share the balcony with other guests; there's no airconditioning/fans and the room got quite hot; the breakfast was quite expensive, €24,- pp and for that money I had to make my own scrambled eggs which I have never had to do at any hotel; though most of the staff was very friendly, a few of them were downright rude. Overall a nice hotel but needs to make some changes to be great and make me want to come back.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

En pärla

Trevligt boende med vänlig personal och skön känsla. Vi tog halvpension. Rejäl och bra frukost och fantastiska middagar. Hotellet har två restauranger så det blir lite variation. Kan varmt rekommenderas. Tog bara en kvart med bil till liften. En annan fördel var att det fanns längdskidspår 3 min promenad från hotellet.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superbe découverte

Le cadre de l’hôtel est juste magnifique ! Le staff de l’hôtel/restaurant est super gentil et toujours à l’écoute, je recommande vivement les gentianettes !
Stayed 2 nights in Aug 2020
Verified

10/10 Excellent

pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super WE

Super WE, personnel super agréable, repas exceptionnel, chambre: rien à dire … c'est la troisième fois que nous y allons et nous y retournerons
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel wurde kürzlich sehr stilvoll renoviert. Es gibt verschiedene angenehme Bereiche zum Verweilen im Innen und Aussenbereich.
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Pretty setting. Hotel restaurant is apparently good but we were unable to make a reservation. Communication was difficult as the staff exclusively spoke French and were unable to communicate with us in English, German or Italian - while we were able to understand the gist, it is surprising for a hotel that presumably attracts a diverse clientele. No hairdryer in room and WiFi was unreliable. Overall it is surprising that the hotel has a 4 star rating as that was not our experience.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir waren leider nur eine Nacht hier, aber es hat uns sehr gut gefallen
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
be like this don't change your facility and add more options about food
Stayed 1 night in Jul 2019
Verified

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

top

top
Verified

8/10 Good

cyril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent séjour . Je recommande
Stayed 1 night in Jun 2017
Verified

8/10 Good

sala

Liked: Cleanliness, staff & service, property conditions & facilities
tout est sympa mais dans la piscine pas de calme si des enfants sont la, sauna spa et hammam pareillement. c'est bien dommage
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Certaines chambres sont refaite donc très agréable mais ce n'est pas le cas de toute.
Verified

6/10 Okay

Corinne

Liked: Cleanliness, staff & service

Bel Hotel au calme

Joli hôtel et personnel accueillant, la chambres triple est très petite avec peu de rangements, même pas d'endroit pour poser la valise. En revanche la salle de bain est top avec pour une fois un bon plan de travail et une étagère. Nous avons mangé au restaurant qui nous a été présenté comme gastronomique, mais avons été déçus. 2h pour recevoir l'entrée et le plat, qui étaient "quelconques". Pas mauvais mais rien d'exceptionnel, bémol sur un nouveau plat : Brochette gambas-St jacques curry lait de coco, alors qu'il y avait une belle cuisson des produits, les accompagnements et sauces étaient tout simplement beaucoup trop sucrés et de fait le plat en était déséquilibré. Nous avons bien profité de la piscine et du jacuzzi, malheureusement la météo n'a pas contribué à notre séjour. En conclusion, et dans l'ensemble nous avons trouvé les prestations agréables mais trop chères.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Week-end très agréable. Hôtel restaurant très chaleureux, la Famille Trincaz et son personnel sympathique, commerçante et à votre écoute. Nous avons pris une heure de massage très agréable. Nous recommandons cet hôtel.
Verified

10/10 Excellent

pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

super hotel

ski en famille, we détente
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar de ensueño

Fue una experiencia lindisima. Nos quedamos maravillados. Una espectacular vista a las montañas, el personal super maravilloso, realmente un sueño. La habitacion pequeña pero acogedora. Nos toco la tematica de oso y a mis hijos les encanto. Una muy buena idea de separa el wc de la ducha. Super recomendable
Verified

8/10 Good

Philippa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in quiet pretty town

Fabulous stay, great food, friendly staff and lovely spa room
Verified

8/10 Good

Hervé

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien et excellente table

Très bon standing très bonne gastronomie séjour très agréable
Verified

10/10 Excellent

Nath et Anto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel superbe, personnel très accueillant.

Superbe hotel avec piscine, spa, au calme . Un restaurant excellent. SURTOUT un personnel très accueillant, souriant, très disponible. Que du bonheur, j y reviendrais.
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An oasis while walking the GR5

We arrived very wet and grubby after being in the hills during a storm. Although it is a smart hotel, we were warmly greeted and made to feel very welcome. We stayed two nights and ended up well rested and fed and with our clothes clean! Highly recommended.
Verified

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel de très grand charme

Hotel avec une vraie âme, ce qui devient très rare, cuisine de qualité, famille gérante pleine de charme
Verified

10/10 Excellent

olivier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Court séjour

Trop court pour donner un véritable avis. Mais très bon couchage, accueil très sympathique. Bel établissement.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Great Hotel But Poor Booking Process

Really good stay. Hotel took payment though when they were not supposed to when booked and despite numerous emails hotels.com did not resolve which was really frustrating.