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Charisma De Luxe Hotel

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Luxury
VIP Access
5.0 star property
8.6

Excellent

Luxury family-friendly hotel renovated in 2021 and located near Kusadasi Marina

Located close to Kusadasi Castle, Charisma De Luxe Hotel provides 2 poolside bars, a beach bar and a corner/local shop. This hotel is a great place to bask in the sun with a private beach, beachfront dining and free beach cabanas. Indulge in reflexology, a body treatment and a sports massage at the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and Turkish cuisine. Enjoy the health club, as well as activities, such as snorkelling and scuba diving. In addition to a terrace and a shopping centre on-site, guests can connect to free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices).

Popular amenities

  • On private beach
  • Hot tub
  • Parking included
  • Free Wi-Fi
The current price is RM869
RM964 total
includes taxes & fees
26 May - 27 May

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 120.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Day (1 January) Gala Dinner per adult: EUR 350
  • New Year's Day (1 January) Gala Dinner per child: EUR 175 (from 6 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: from approximately EUR 6 per person
  • Airport shuttle fee: EUR 60 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: EUR 120.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 18855

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Charisma De Luxe Hotel have a pool?

Yes, this property has an indoor pool, an outdoor pool and a children's pool.

How much does it cost to stay at Charisma De Luxe Hotel?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Charisma De Luxe Hotel on 26 May 2026 start from RM869, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Charisma De Luxe Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Charisma De Luxe Hotel?

Self-parking and valet parking are free at this property.

What time is check-in at Charisma De Luxe Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Charisma De Luxe Hotel?

Checkout is at 12:30 PM.

Does Charisma De Luxe Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 60 per vehicle applies.

Are there all-inclusive benefits at Charisma De Luxe Hotel?

Some rate plans available at this hotel are all-inclusive.

Where is Charisma De Luxe Hotel located?

Located in Kuşadası, this beachfront hotel is in the city centre and within 2 mi (3 km) of Kusadasi Marina and Kusadasi Castle. Aqua Fantasy Aquapark and Ephesus Ruins are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

8.6

Location

8.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 409 out of 700 reviews
Rating 8 - Good. 147 out of 700 reviews
Rating 6 - Okay. 81 out of 700 reviews
Rating 4 - Poor. 32 out of 700 reviews
Rating 2 - Terrible. 31 out of 700 reviews

Reviews

Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel on all counts. Great breakfast buffet. Spa facilities were first rate. No complaints at all.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Carole M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was sublime: the hotel was directly on the sea and its main restaurant had seating on a pier that jutted out into the sea. Views and especially sunsets were spectacular. Backside of hotel also had jaw- dropping view of a sheltered harbor where cruise ships docked. Breakfasts were huge with lots of variety in food choices (although the only downer: no expresso/cappachino machine) and both indoor and outdoor seating. Pool area was beautiful, with lots of plush lounges, umbrellas, and even cabanas. Staff was efficient, but very warm and helpful in every way, especially the chief receptionist (I believe her name was Omer) who got me settled at check-in, the friendly bell hop who delivered my luggage, and the men who parked my car for me each day. I definitely would recommend this hotel.
Stayed 2 nights in May 2026
Verified

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities
Staff were excellent 👌
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Catherine L

Liked: Cleanliness, staff & service, amenities
The hotel has a beautiful setting. The room was clean. The staff were helpful. The spa was extensive though many of the facilities were not working.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I booked. Excellent and friendly staff. Cozy and clean rooms. Wonderful location with a private beach. The special terrace in each room was wonderful, providing an excellent view on the sea. Great dining options. Had a lovely experience and really like to repeat staying in the near future. Warm thanks to all the wonderful staff members who made this stay unforgettable.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our room, the restaurants, and the staff were very helpful.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aegean Sea

Bed was comfortable
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Sahika

Gorgeous

I have stayed at Charisma Hotel many times and it has been amazing each time. The rooms are very clean and you have every comfort you need. The staff is very friendly and helpful all around the hotel. We had a seaview superior room this time and enjoyed every moment of our stay in the hotel.Thank you very much
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very lovely stay the Turkish bath and spa was very nice great area by the water to sun bath clean rooms. The bedding could have been better. There was just a single waffle weave blanket for the cover. No top sheet or comforter. Great breakfast
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautifully designed, elegant, first class hotel. It has sea-views - especially from the friendly lounge. The atmosphere is enhanced by the Russian lady's top-quality piano playing. Planning our next trip to Charisma.
Stayed 4 nights in Apr 2025
Verified

6/10 Okay

Adel

Liked: Cleanliness
Room is clean Check in was not that smooth The reservation took some time to pull up Complimentary water was not refilled Breakfast is nice Water activity was nice
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Everything was wonderful. Hotel is beautiful. Staff are friendly. It was close to the main sites and a short distance from Ephesus. Will return.
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Ayyad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

I like this hotel. This is my 4 staying in the hotel. My room amazing with sea view. Excellent staff always smile and helpful. I advise everyone to stay in the hotel when his next visit to kusadasi. Also tasty food in the restaurant. The breakfast menu is great and everything is available.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

cristian

Liked: Cleanliness, property conditions & facilities
Location. They did not provide shampoo and rinse; there are areas with permanent odor of gas
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Paddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel I’ve ever stayed in – truly unforgettab

The attention to detail at this hotel was unbelievable. From the housekeeping team to the pool staff, every single person was a top performer who clearly takes great pride in their work. What really stood out to both myself and my partner was the personal touch – being greeted by name every morning (“Good morning, Patrick”) was such a thoughtful gesture and made us feel incredibly welcome. The spa was absolutely amazing as well – a real highlight of our stay. We’re already planning to come back in October because of the exceptional service and treatment we received from every member of staff. It’s rare to see such pride and dedication across an entire team, and it made our experience truly special. Thank you all for a wonderful stay – we can’t wait to return!
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice waterfront location with large pool and sea access. Balcony off room had a lovely view of the harbor. Lacking basic toiletries in the room. No shampoo, conditioner or body lotion. Breakfast buffet was very substantial.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had great time at Charisma. Location was ideal for me as I preferred to stay away from the noisy crowd of Kusadasi centre but still easily access to it when I want. (10 min. walk) I stayed in superior room with sea view and the room was spacious with a large balcony to enjoy the view and fresh air. Beach, pools and dining places offer more than satisfactory experience. The only negative comment I could make is that the dining area in the beach is small for the scale of the hotel. I had breakfast included booking and the breakfast was quite good with more than sufficient offerings. Staff deserves a special appreciation for their hard work with kind and attentive attitude. Looking forward to stay at Charisma in my next trip to Kusadasi
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and very clean. Everywhere you look at, it’s very nice. The people at dining area were very polite and helpful. Although the bed was not that comfortable, but overall we had so much fun staying and surely we will be back and recommend the place to our friends..And also, if you can have some English movies on your TV channels or even an English subtitle that would be a big factor to entice more guests….
Stayed 5 nights in Jan 2024
Verified

6/10 Okay

Paul

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Very mixed

The view was wonderful. The room staff cleaned / tidied well. Excellent breakfast buffet. The seafood restaurant was very good and staff friendly. The reception staff were dismissive, slow, disorganised, unhelpful and in-smiley. I was asked to return twice to book an extra night. On the 3rd try I was assured that it was booked only to receive a phone call on the original check out day asking me to check out. The morning of my actual check out, 2 different reception staff were on duty- smiley, quick & efficient.
Stayed 3 nights in Jun 2024
Verified

4/10 Poor

Matt

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Negative

I recently stayed at charisma delux . The hotel itself is nice, with good facilities and a pleasant environment. However, the biggest disappointment was the staff. Unfortunately, most of the waiters, waitresses, and even managers were extremely rude and disrespectful. The customer service was weak and far below the standard you would expect from a hotel of this level. On top of that, the staff came across as very greedy, constantly looking for ways to get extra money from guests. This left me feeling uncomfortable and unwelcome. While the property looks good, the poor service and unprofessional behavior ruined the overall experience. I would not recommend this hotel if you value respectful treatment, transparent service, and professional hospitality. Management should seriously address staff training, attitude, and ethics toward guests.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Patience

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer Service was top notch and exceptional. Unlike the other hotels we stayed at (who were frugal with everything), they were very warm and hospitable throughout our stay - we thoroughly ENJOYED it. The half-board meals were a great spread of food, especially the desserts. They even packed a lunch box on our last day as we left before breakfast They did not let us stay our extra days in the initial sea view room our tour booked for us so we had to change to a "side sea view" room we booked room, which was a pain (but fair enough). The massage in the spa downstairs was OK but the Turkish bath was a disaster as it was very noisy, chaotic and not relaxing with kids running all over and screaming. The Jacuzzi was lukewarm, so I didn't enjoy that, but seemed to be the case with all the hotels. But my overall experience at this hotel for the things that really mattered was 5*. I would love to go again for a relaxing week.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

SUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location at Ocean side. Kind staffs, great amenities! Food and spa were perfect. I and my wife loved the room at 5th floor ocean view room. I'll be back k again this hotel , if I have plans to trip here.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Eunjin

Liked: Cleanliness, staff & service, amenities
Excellent hotel with a great view
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely stay and a beautiful peaceful calmness on my journey around Turkey!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place to stay and enjoy Kusadasi
Stayed 2 nights in Sep 2025