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Pacific Express Hotel Chinatown

3.0 star property
Travelers find themselves in the heart of Kuala Lumpur at this centrally positioned hotel offering in-room WiFi and thoughtfully designed on-site amenities

Choose dates to view prices

Pacific Express Hotel Chinatown, near Petaling Street, is a strategic base for city exploration. Guests enjoy practical amenities: in-room WiFi, an on-site restaurant, luggage storage, an elevator, and 24/7 front desk service.

Reviews

6.8 out of 10

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Housekeeping
The current price is RM148
RM185 total
includes taxes & fees
23 May - 24 May

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About this property

Pacific Express Hotel Chinatown

  • Hotel near Petaling Street Market
  • Located close to Merdeka Square and Kuala Lumpur Tower, Pacific Express Hotel Chinatown provides a restaurant. Stay connected with free in-room WiFi.
  • Additional perks include:
    • Continental breakfast (surcharge), self-parking (surcharge) and a 24-hour front desk
    • A front desk safe, smoke-free property and luggage storage
    • A lift
  • Room features
  • All 211 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi.
  • Other amenities include:
    • Bathrooms with showers and free toiletries
    • Daily housekeeping and phones

Similar properties

In-room safe, desk, blackout curtains, iron/ironing board
The 5 Elements Hotel
Golden Triangle
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
7.8 out of 10, Good, 521 reviews
The price is RM147
RM169 total
includes taxes & fees
23 May - 24 May
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately MYR 20 for adults and from MYR 15 for children
  • Self-parking fee: MYR 10 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Pacific Express Hotel Chinatown pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Pacific Express Hotel Chinatown?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Pacific Express Hotel Chinatown on 23 May 2026 start from RM148, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Pacific Express Hotel Chinatown?

Self-parking is available for MYR 10 per day. Limited spots are available.

What time is check-in at Pacific Express Hotel Chinatown?

Check-in start time: 3 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Pacific Express Hotel Chinatown?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Pacific Express Hotel Chinatown located?

Located in Golden Triangle, this hotel is within a 10-minute walk of Petaling Street Market and Merdeka Square. Kuala Lumpur Tower and Pavilion Kuala Lumpur are also within 2 mi (3 km). Plaza Rakyat Station is 12 minutes by foot and Maharajalela Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.8

7.0

Cleanliness

7.8

Location

7.6

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 8 out of 48 reviews
Rating 8 - Good. 18 out of 48 reviews
Rating 6 - Okay. 11 out of 48 reviews
Rating 4 - Poor. 5 out of 48 reviews
Rating 2 - Terrible. 6 out of 48 reviews

Reviews

Verified

8/10 Good

Michelle Harris

Liked: Cleanliness, amenities, property conditions & facilities
It was convenient, clean, right in the heart of KL. Close to shops and other amenities.
Stayed 1 night in May 2025
Verified

8/10 Good

walter

Liked: Cleanliness, staff & service, property conditions & facilities
Good Value for the money. Right at the gate to the Chinatown market. Nice bath/shower, clean and well kept room, good comfortable bed. Fairly quiet for the central location. The place seems a bit older but inside the room was a very good tidy unit. Would recommend for overnight or several days.
Stayed 1 night in Feb 2024
Verified

8/10 Good

HOOI KEONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In front is Chinatown KL, petaling street market , so no problem to find hawker food around , wanton noodles, and lot of food options in . MRT Pasar Seni just in hundred meters walking distance. Food price is comparable to Singapore price tag.
Stayed 2 nights in Jan 2024
Verified

2/10 Terrible

Hasan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My first check-in day hotel management didn't give me a room and shoo me away by saying come at 3pm despite that i booked hotel from one previous day and arrived early morning. I assume they sold me a room which was not available in their system (or sold to someone else) and they kept me waiting until 3pm even i paid for that day in advance. Later hotel manager gave me a hand amended receipt stating one day late check-in and advised me to speak to Expedia for one day refund. Management kept my language at my request as only greatest favour they offered me. Overall its terrible place to stay. My room AC didn't work and hairdryer was broken for 6 days. Each day management assured to fix but only promises. There were human hair in washroom and stains on bed sheets and pillow covers. Homeless guys were sitting on hotel stairs from evening to all night making you feel unsafe and comfortable specially to women. Only hotel location is at great place.
Stayed 6 nights in Aug 2024
Verified

10/10 Excellent

Cristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for shopping and tourist spot destinations
Stayed 5 nights in Mar 2023
Verified

8/10 Good

Howard

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

Good location to stay.

Pillow to hard n carpet too old with a lot of stains but very convenience location - 2mins walks to reach Petaling Street Market.
Stayed 3 nights in Dec 2023
Verified

4/10 Poor

yew kok

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Brandon Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbeatable location on Petaling St, lots of food options though area outside the office is prone to traffic jams and can get rowdy at night
Stayed 1 night in Nov 2022
Verified

8/10 Good

East

Liked: Cleanliness, staff & service, room comfort
The room is clean but Wifi is weak. The hotel is close to Chinatown.
Stayed 3 nights in Oct 2018
Verified

2/10 Terrible

Pong

Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is filthy and poorly managed. The lobby, elevators, hallways, and room smelled bad and were dirty. The mattress was completely worn out and offered no support. Towels, pillows, and bedsheets were dirty and unacceptable. There is absolutely no soundproofing. Noise from the air conditioning, neighboring rooms, street traffic, and motorcycles continued all night until 4 am. Children were running and screaming in the hallways, and guests in the room above were rolling suitcases until 4 am, making sleep impossible. On top of this, the hotel demanded a MYR 50 cash deposit.
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

dennis

Disliked: Staff & service, amenities, property conditions & facilities
Not enough hot water. morning has hot water.
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

eric

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in May 2023
Verified

6/10 Okay

Ana Loella Cuenca

Disliked: Amenities, property conditions & facilities
Property is a bit run down with stain marks on the room carpet and corridors. Booked the quad room without windows as this was last minute booking for overnight stay for a group of 4 in KL. Room smelled of cigarette smoke. Previous reviews about this room should be considered with extreme caution.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Iku

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックイン後ベルボーイ？の方が両替やレストランの情報に関してホテル外まで出てきて色々教えてくれました。 部屋も綺麗だし、今度も利用します。
Stayed 1 night in Jul 2025
Verified

6/10 Okay

ICHING

Liked: Staff & service, property conditions & facilities

絕佳的地理位置!

櫃台人員服務佳,但房內的設備老舊,尤其房內清潔不夠徹底(地毯/被單都有多處有髒污),因為擔心被誤為是我們入住用髒的,特別拍照下樓和櫃台人員反應! 地點非常好~就位在茨廠街入口對面,價格也不貴,
Stayed 2 nights in Jul 2024
Verified

2/10 Terrible

Timothy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty
Stayed 3 nights in Jul 2024
Verified

4/10 Poor

??

Disliked: Cleanliness
汚いです。 Dirty
Stayed 1 night in Sep 2022
Verified

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Good stay, but lots of smoke at night

We were check-in ok. The staff was extremely friendly. The security guard even opens the door for us. In the beginning, it was fine. The hallway is a bit smelly, but the room is really good. However, later that night (around 10pm), there was a lot of smoke and it smells like exhaust smoke from a truck :( Also, there were no toiletries in the toilet (ie. no toothbrush, etc...). The room is spacious and the bed is very comfortable. But I did get a bug bite on my chest. Just put on your cloth while sleeping and you should be fine. Overall, it was a good stay.
Stayed 1 night in Feb 2020
Verified

2/10 Terrible

Dario

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Um pesadelo

Horrivel, o hotel fede. No ultimo andar do hotel tem uma quadra de jogo bamington, então a bagunça é geral , criançada que não deixa o elevador livre. Um hotel exclusivamente para asiáticos. O bairro chino é sujo e cheira mal. Os quartos não tem frigobar.
Stayed 3 nights in Oct 2019
Verified

8/10 Good

matthew james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay

Nice hotel, comfy bed, great location
Stayed 3 nights in Sep 2019
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

fantastic you wont be disapointed
Stayed 2 nights in Apr 2019
Verified

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
Very small room no window and ceiling was dripping water
Stayed 1 night in Apr 2019
Verified

6/10 Okay

Mohd

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We stayed for 2 nights in quad deluxe room for families. The room has no window, the water hose in toilet was leaking, no coffee/tea making facilities, no parking provided for hotel guest, we pay rm10 for parking.
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

jeaho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

위치 짱

참신하고 너무좋았다. 다만 조식은 비추. 1층텍사스치킨 강추합니다.
Stayed 1 night in Mar 2019
Verified

4/10 Poor

YONGGEUN

바퀴형제와의 싸움...

그냥 가격대비 무난한 호텔이였던것 같습니다. 마지막날에 바퀴벌레 가족이 나와서 잠을 약간 설친거 말고는 괜찮았습니다.
Stayed 3 nights in Mar 2019