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Ulasan tentang Galaxy Hotel

4 out of 5
Galaxy Hotel
ul. Gesia 22a, Kraków, Lesser Poland

Ulasan

9.0

Hebat

Penilaian 10 - Cemerlang. 551 daripada 1000 ulasan" "
Penilaian 8 - Baik. 370 daripada 1000 ulasan" "
Penilaian 6 - Boleh diterima. 52 daripada 1000 ulasan" "
Penilaian 4 - Lemah. 14 daripada 1000 ulasan" "
Penilaian 2 - Teruk. 13 daripada 1000 ulasan" "

9.4/10

Kebersihan

9.0/10

Kakitangan & perkhidmatan

8.8/10

Kemudahan

9.0/10

Keadaan hartanah & kemudahan

8.8/10

Mesra alam

Ulasan

10/10 Cemerlang

Paige

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Loved the hotel and facilities available very spacious and clean the only thing that wasn’t very nice was the breakfast fish, meats, salad etc at breakfast but apart from this it was perfect!
Menginap 3 malam pada Apr 2024
Respons daripada Eli pada 13 Mei 2024
We are delighted to hear that you enjoyed your stay with us! It was a pleasure to provide you with a cosy room and friendly service and we look forward to welcomingback for another great experience in the future!

6/10 Boleh diterima

Helen

Menginap 4 malam pada Mac 2024
Respons daripada Eli pada 13 Mei 2024
We appreciate your time, your opinion helps us to grow and improve every day, we hope to see you again!

10/10 Cemerlang

Alberto

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Buon hotel fuori dal centro ma vivino al quartiere più vivo della città, vicino al fiume si può andare a correre comodamente. Il centro è raggiungibile anche a piedi se vi oiace camminare un po' è fattibile. Colazione varia e ben fornita soprattutto di piatti salati. Camera comfortevole, la piscina è ben tenuta e comoda. Assolutamente consigliato!
Menginap 2 malam pada Apr 2024
Respons daripada Eli pada 13 Mei 2024
We appreciate your time and kind words, your opinion helps us to grow and improve every day, we hope to see you again!

10/10 Cemerlang

Tony

Menginap 5 malam pada Feb 2024
Respons daripada Eli pada 13 Mei 2024
Dziękujemy za poświęcenie czasu na podzielenie się swoimi doświadczeniami. Bardzo cenimy Twoją opinię i czekamy na ponowne spotkanie!

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very good location, close to the market where you can eat, go to the cinema or do some shopping, literally 3 minutes on foot.. It's about 25 minutes on foot to the center and the market square, but you can see a lot along the way.. It's good that it's not in the center. because it's quiet and people don't move around
Menginap 13 malam pada Jan 2024

8/10 Baik

Mariola

Sukakan: Kebersihan, kakitangan & perkhidmatan
Menginap 4 malam pada Nov 2023

4/10 Lemah

Daniel

Menginap 1 malam pada Dis 2023

8/10 Baik

Justyna

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan
good for the price
Menginap 2 malam pada Nov 2023

2/10 Teruk

Marianne

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 3 malam pada Nov 2023

6/10 Boleh diterima

Eman

Sukakan: Kemudahan
Helt ok
Menginap 3 malam pada Nov 2023

10/10 Cemerlang

Sophia

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 2 malam pada Nov 2023

10/10 Cemerlang

Tom

Menginap 4 malam pada Nov 2023

8/10 Baik

Claus Vesterager

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 4 malam pada Okt 2023

8/10 Baik

Sofie

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 3 malam pada Okt 2023

10/10 Cemerlang

John

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 3 malam pada Okt 2023

8/10 Baik

Ann Kirstine

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 4 malam pada Okt 2023

8/10 Baik

Maryann Kjøbli

Sukakan: Kakitangan & perkhidmatan
Suiten var veldig innrøyket, som ikke ble opplyst om. Sølvkre på badet. Ellers bra.
Menginap 4 malam pada Sep 2023

8/10 Baik

Hanne

Pengembara perniagaan
Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Anbefales
Bra renhold, fine rom, 30 min gange fra gamlebyen. Heisen var veldig treg, men stabil.
Menginap 4 malam pada Sep 2023

10/10 Cemerlang

Hilde

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 5 malam pada Sep 2023

8/10 Baik

Hilde

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Sep 2023

6/10 Boleh diterima

Robert

Sukakan: Kebersihan
Tidak sukakan: Kakitangan & perkhidmatan
Menginap 5 malam pada Sep 2023

10/10 Cemerlang

Mustafa

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Ogo 2023

8/10 Baik

Ursula

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Eine Mitarbeiterin konnte nur sehr wenig Englich, war ok, hat mich aber verwundert. Pool war einige Zeit geschlossen und wahr ein Auswahlkriterium.
Menginap 4 malam pada Ogo 2023

8/10 Baik

Signe

Menginap 4 malam pada Ogo 2023

10/10 Cemerlang

Finn

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Alt
Menginap 5 malam pada Jul 2023

8/10 Baik

Patrick

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Menginap 7 malam pada Jul 2023

8/10 Baik

Ulrika

Menginap 1 malam pada Jul 2023

8/10 Baik

Joel

Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Nice and Clean Hotel for the price, OK
Nice and clean. Close (15min walk) to the Jewish area (very nice restaurants and bars) but a bit far from the city center. A mall is very close (3 min walk). However, the staff could use a smile and be a bit more polite. But this seems to be a cultural thing since not many Polish people smile and do small talk with tourist. The reception should still think about this as taking on many international tourists. The Pool & SPA is OK. But the lady in the reception of the spa was very rude, did not even give us towels, so had to go back and ask for it. She also asked us to pay to buy spa slippers and was overall anything but concerned about the guest comfortability and happiness.
Menginap 4 malam pada Jul 2023

4/10 Lemah

Dylan

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Tidak sukakan: Kakitangan & perkhidmatan
The staff was very rude and uncouth at the reception desk. Especially the female staff. I tried to leave a list of sites for Schindlers list and the night staff wanted it and the next morning the woman at the front desk gave me soo much lip about it I could not believe it! First she said I may need it and I'm like, duhh I created it for you, then she says they didnt tell her about it and I'm like oh my god woman just give to to the people that are there at night so you all can explain to tourist where certain interesting Schindler's list sites are. The customer service in Poland is the worse! I could not believe how rude the females were at the front desk. All they wanted to do was say "no" or we "we don't know" or "we don't have". This hotel needs to seriously train the staff on how to communicate properly and provide customer service at the highest level!
Menginap 5 malam pada Jun 2023

8/10 Baik

Caleb

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The staff where very helpful and kind.
Menginap 1 malam pada Jun 2023

10/10 Cemerlang

Antony

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The hotel was just off of the central historic area, on the river, and on the corner of the Jewish Quarter - full of great restaurants. The location was good with plenty of sites to visit around it. The hotel was clean and quiet. The staff were friendly and the stay was enjoyable. The spa was relaxing and the breakfast was un-hurried with plenty of choice.
Menginap 4 malam pada Mei 2023

10/10 Cemerlang

Per

Menginap 3 malam pada Apr 2023

10/10 Cemerlang

Kirsty

Menginap 10 malam pada Dis 2022

10/10 Cemerlang

Hannah

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Lovely staff, clean, uncrowded, tasty food. Everything about our stay was very pleasant. I would certainly recommend and would be happy to stay again if ever in Krakow in the future.
Menginap 3 malam pada Apr 2023

10/10 Cemerlang

Nicholas

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This hotelbwas world class. The reception staff were incredibly helpful and everything about the hotel was perfect. The bar area, swimming pool, breakfast area were so nice. The room was great with an excellent comfortable bed. Looking forward to returning.
Menginap 2 malam pada Mac 2023

10/10 Cemerlang

Helena

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Feb 2023

8/10 Baik

Jim

10/10 Cemerlang

Diego

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Ottima struttura. Ottimo rapporto qualità prezzo. Ristorante delizioso e prima colazione varia e abbondante

10/10 Cemerlang

Mona Hilde

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 3 malam pada Dis 2022

10/10 Cemerlang

Rosa Maria

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Hotel accogliente,pulito, elegante. Colazione ottima. Struttura con ogni confort. Leggermente fuori centro ma raggiungibile con una passeggiata o con mezzi.

10/10 Cemerlang

Luca

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Hotel pulito e comodo
Hotel molto pulito, stanza ampia e bagno spazioso. La posizione è abbastanza comoda per visitare la città, il centro è raggiungibile a piedi in circa 20 minuti.
Menginap 1 malam pada Dis 2022

10/10 Cemerlang

Gunn- Karin

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 3 malam pada Nov 2022

10/10 Cemerlang

Stnnlve

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Fint og kjekt Hotel m spa
Menginap 3 malam pada Nov 2022

8/10 Baik

Cezary

Pengembara perniagaan
Sukakan: Kebersihan, keselesaan bilik
Może być, ale ...
Kilka lat temu miałem wrażenie, że hotel jest świetny; aktualnie już nie jest, check-in /check-out w recepcji to droga przez mękę i strata 30 minut, miła obsługa jest marnym pocieszeniem. Nieczynne jaccuzi odgrodzone taśmą, wygląda jak na budowie, zero estetyki.
Menginap 1 malam pada Okt 2022

10/10 Cemerlang

Magnus

Menginap 3 malam pada Nov 2022

8/10 Baik

Morten

Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan
Breakfast and location ok, but bed was no good
Nice location by the river and next to shopping center. No traffic noise. Ok breakfast. However, the room was next to elevator that made a lot of noise, not recommend to accept a room here ! Bed was worn and I could feel the springs through the madress....
Menginap 6 malam pada Okt 2022

10/10 Cemerlang

Andrew

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Weekend away
Hotel beautiful, staff spoke good English and very helpful. You need to download Uber to get around. Spa suite awesome shame jacuzzi broken. Restaurant has limited choice for allergies which is awfully disappointing.
Menginap 2 malam pada Okt 2022

6/10 Boleh diterima

Anja

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Tidak sukakan: Keselesaan bilik
En aften på hotellet var der fest arrangement på 1. Sal. Og det kunne vi så ligge og høre meget tydeligt på vores værelse på 2. Sal. Ingen søvn for musikken stoppede kl 03.
Menginap 5 malam pada Okt 2022

4/10 Lemah

Denise

Mengembara bersama keluarga
Sukakan: Kemudahan, keadaan hartanah & kemudahan
Tidak sukakan: Kakitangan & perkhidmatan
I enjoyed the gluten free options on the menu the wheel chair access for my father. It was very disappointing that only 1 channel on the tv (CNN) was in English; then thevlast 4 days of my visit, CNN was no longer available. There was no option for netflix, amazon prime etc.. I spoke to the ladies at the front desk about this, and they said that there isn't anyhing that they can do about it.
Menginap 10 malam pada Okt 2022

10/10 Cemerlang

Erin

Mengembara bersama keluarga, Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great hotel
Menginap 4 malam pada Okt 2022