2/10 Teruk
Laura
Mengembara bersama keluarga
2 Mei 2024
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Not even 1 star
Review of Peace Laguna Resort
Reviewed 6 days ago
This is probably the most run down hotel I have ever stayed in. I wouldn't be disappointed if it was rated as a one star hotel, however it is rated as 4 stars!!!!. Its absolutely filthy and not as the images at all on expedia. I have spoke to expedia as I was so disappointed with the false advertisement. The image look nothing like what the state of the hotel is in now. I am so disappointed as we travelled to Krabi to specifically stay in what we thought would be paradise. However, it was quite the opposite. It was dirty and lack of health and safety. I would say this is one above a hostel.
1. The hotel room was filthy, the toilet and drains smelt so bad. I changed the toilet sit during our stay as it was stained with filth (only after I complained). There was even old contact lenses behind the bathroom sink. (images attached)
2. The pool is run down and the water is filthy, broken sharp tiles. No luxury at all.
(images attached)
4. The outdoor shower is more of a hazard and filthy than anything. The drains were blocked ad filthy
(images attached)
5. The jacuzzi bath flushed out filthy water. And continued to do so So there was no where to feel clean.
(images attached)
6. I had a problem with my debit card which I had paid for the hotel on and the first day after my daughter and I travelled there in 45 degree heat, they basically were on top of me threatening for me not to stay if I didnt figure out my ba
Laura
Menginap 5 malam pada Apr 2024