Cari Ryokan di Kotuwegoda

"Good customer service"

"Very good spread of breakfast items with friendly and efficient staff"

"Got upgraded to a suit, that was super nice , very India and vegetarian friendly breakfast buffet - has Jain food as well - dosa, sambar, dhokla, poha etc . The bathtub inside the room with a view was great. Loved the blue tooth speaker in the room as well to enjoy some music. Room was largely clean, guest services are a hit or a miss , sometimes on time sometimes delayed. Laundry takes a day, If given in the night they give it back next day same time. Reception also helps with dollar exchange...

"Friendly and willing to help staff, best buffet breakfast"

"Rooms in the Regency wing smell strongly of mould and damp. Had half board so didnt eat outside hotel but got food poisoning from verandah buffet "

"Very clean help and friendlyfood nice and good service"

"I've stayed at quite a few of the nicest hotels in Colombo over the past few years, both with my family and alone, and I'm really pleased I tried ITC this year. It's probably now my joint favourite alongside the Hilton Colombo Residences. It is superior to the Shangri-La (where the rooms are shoeboxes and the feeling is sterile) and Mt Lavinia (which seems too obsequious to a colonial past!). The lobby area is great and I felt like spending a lot of time there. The vibe feels more high end Sri...