Hotel Spa di Koshinetsu

"Great service! "

"Shuttle van met us at the bus stop. Peaceful atmosphere, great staff. Clean facilities, very comfortable that met our needs. Traditional tatami room so not for those who are accustomed to chairs or sofas. Meals were exceptional. Glad we booked our stay."

"The staff was courteous and the food was delicious."

"We enjoyed our stay at susuranso, The staff were so helpfull , even organised tickets for komagatake ropeway for us. The hotel is very clean and has great views of the surrounding mountains."

"What a spectacular place! The staff were very helpful and gracious, the room was lovely, the nine Onsen were all unique with different temperatures of water (the Onsen in town were very very hot, so this was especially nice to have), the food was delicious (they even prepared vegetarian for us!), my message was EXCELLENT. We took the shuttle to see the snow monkeys but walked the 20 minutes back in the sun. And had the special treat of seeing and playing a game with the charming and talented...

"Room was very clean, staff were very courteous and helpful. Onsen facility was very good. Dining options were limited. The cafe, food court, bakery were closed after 4pm, so dinner choices were limited to the expensive restaurants, unless you have transport and willing to travel to Myoko town."

"スタッフの皆さんの心遣いが 癒されました。"

"Clean, very comfortable, good breakfast buffet, and hospitality of all staff "