Hotels near SoCo Collection

"Great place! Convenient to most south oc locations!"

"We came here from just staying at another Ayres in Moreno Valley. Immediately upon arriving we noticed that the staff was not friendly.. Both at the front desk and in their hotel restaurant. When we arrived, I tried to check us in but realized the booking reservation was under my husbands name, I called him in and the front desk staff then turned directly to my husband, with me beside him and told him “since the booking is in your name, only you are permitted to ask questions or request any keycards.” As if she hadn’t been speaking with me at all, like I wasn’t even standing there..? Not sure why this approach was taken but we were shocked. No issues and no comments made on our end. We just ignored it. The previous Ayres had breakfast included and we had mistakenly assumed this one did, too. When searching for the breakfast spot, the staff seemed annoyed and told us to sit wherever we wanted, standing around until we chose a seat.. When we received our menus we realized that we probably misread the booking amenities and asked for a few minutes to ourselves. The gentleman proceeded to stand over my husbands shoulder and look at his phone, once I asked for what was probably the 5th time, he left and got one of his female colleagues who came over and said “so, are you guys ready? Or..” Again, very nicely we responded “we just need a few minutes to look through.” To which she responded sarcastically “Ok, yes ma’am!” … very strange treatment here. Maybe a bad day for them??"

"Dirtt"

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"The kitchen is amazing with everything you could possibly need"

"A/C functional"

"Breakfast was very much basic. The AC worked fine, but so loud. Staff was kind and nice."

"Great stay"

"I had no issue with my room, it seemed to be newly renovated, a little . But outside seems a bit sketchy. However, I had a friend who booked a separate room and his friend was complete opposite. It was so bad he had to checkout that same night. It was dusty, a dead roach was on the floor. The room smelt like moth balls. "