Embassy Suites by Hilton Knoxville West

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Luxury
4.0 star property
9.2

Wonderful

Upscale hotel near Turkey Creek Shopping Center

You can look forward to a free breakfast buffet, a free daily manager's reception and a terrace at Embassy Suites by Hilton Knoxville West. For some rest and relaxation, visit the sauna or the hot tub. The on-site American cuisine restaurant, Flying Spoons, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as laundry facilities and a bar.

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is RM731
RM835 total
includes taxes & fees
11 Oct - 12 Oct

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Studio King Size Bed

A hotel room with a bed, a sofa, an ottoman, a TV, and curtains.

Studio King Size Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, One King Bed

A hotel room with a desk, chair, sofa, and a framed cityscape picture on the wall.

Suite, One King Bed

9.6 out of 10
Exceptional
(22 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, One King Bed

A compact kitchen with a coffee maker, water bottles, a microwave, and a dishwasher.

Suite, One King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed (Mobility/Hearing, Roll-in Shower)

A hotel room with a desk, chair, sofa, and a framed cityscape picture on the wall.

Standard Suite, 1 King Bed (Mobility/Hearing, Roll-in Shower)

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, One King Bed

A hotel room with a bed, a sofa, a TV, and a lamp.

Studio, One King Bed

8.8 out of 10
Excellent
(23 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

A hotel room with a bed, a sofa, a TV, and a lamp.

Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Two Queen Beds

A hotel room with a desk, chair, sofa, and a framed cityscape picture on the wall.

Suite, Two Queen Beds

8.4 out of 10
Very good
(19 reviews)
  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, Two Queen Beds

A compact kitchen with a coffee maker, water bottles, a microwave, and a dishwasher.

Suite, Two Queen Beds

  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

A hotel room with a desk, chair, sofa, and a framed cityscape picture on the wall.

Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Premium Suite, 1 King Bed

A hotel room with a bed, a sofa, a TV, and a lamp.

Premium Suite, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

A hotel room with a desk, chair, sofa, and a framed cityscape picture on the wall.

Premium Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds

A hotel room with a desk, chair, sofa, and a framed cityscape picture on the wall.

Premium Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Premium Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

A hotel room with a bed, a sofa, a TV, and a lamp.

Premium Studio, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

A hotel room with a desk, chair, sofa, and a framed cityscape picture on the wall.

Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

A hotel room with a desk, chair, sofa, and a framed cityscape picture on the wall.

Premium Suite, 2 Queen Beds, Accessible (Mobility/Hearing, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for 1 Room Premium Studio Suite-1 King Bed-Nosmok

A hotel room with a bed, a sofa, a TV, and a desk with a lamp.

1 Room Premium Studio Suite-1 King Bed-Nosmok

  • Sleeps 4
  • 1 King Bed

View all photos for 1 King Bed-Studio 1 Room Suite-Nonsmoking

A hotel room with a bed, a sofa, a TV, a desk, and a chair.

1 King Bed-Studio 1 Room Suite-Nonsmoking

  • Sleeps 4
  • 1 King Bed

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About the area

Located in Knoxville West, a neighbourhood in Knoxville, Embassy Suites by Hilton Knoxville West is in a shopping district. Turkey Creek Shopping Center and West Town Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore High Ground Park and Fort Loudoun Lake. Looking to enjoy an event or a game? See what's going on at Neyland Stadium or Thompson–Boling Arena. Spend some time exploring the area's activities, including golfing. Visit our Knoxville travel guide
Map
9621 Parkside Dr, Knoxville, TN, 37922

What's nearby

  • A sailboat on a calm lake with autumn foliage in the background.
    Fort Loudoun Lake
    3 min drive - 4.5 km
  • A cooking surface with raw meat and vegetables.
    West Town Mall
    5 min drive - 6.9 km
  • Parkwest Medical Center
    1 min drive - 0.7 km
  • Dead Horse Lake Golf Course
    3 min drive - 3.7 km
  • Turkey Creek Shopping Center
    4 min drive - 6.1 km

Getting around

  • Alcoa - Knoxville Airport (TYS)
    18 min drive

Restaurants

  • McDonald's
    3 min drive
  • Chick-fil-A
    11 min walk
  • Cook Out
    3 min drive
  • Abridged Beer Company: World Headquarters
    19 min walk
  • Starbucks
    3 min drive

About this property

Embassy Suites by Hilton Knoxville West

  • Upscale hotel near Turkey Creek Shopping Center
  • You can look forward to a free breakfast buffet, a free daily manager's reception and a terrace at Embassy Suites by Hilton Knoxville West. For some rest and relaxation, visit the sauna or the hot tub. The on-site American cuisine restaurant, Flying Spoons, offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as laundry facilities and a bar.
  • Other perks at this hotel include:
    • An indoor pool, along with sunloungers
    • Free self-parking
    • An electric car charging station, express check-out and a banquet hall
    • Laundry services, a lift and smoke-free property
    • Guest reviews speak highly of the breakfast and helpful staff
  • Room features
  • All 142 rooms have comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Bathrooms with baths or showers and free toiletries
    • HDTVs with premium channels
    • Fridges, microwaves and free infant beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Flying Spoons

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Lift (188 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 2013
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types at the property

American ExpressDiners ClubDiscoverMastercardVisa

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 14 years old are only allowed in the swimming pool, fitness facility and hot tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Embassy Suites by Hilton Knoxville West have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 11:00 PM.

How much does it cost to stay at Embassy Suites by Hilton Knoxville West?

As of 22 Sept 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Knoxville West on 11 Oct 2026 start from RM731, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Embassy Suites by Hilton Knoxville West pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Embassy Suites by Hilton Knoxville West?

Self-parking is free at this property.

What time is check-in at Embassy Suites by Hilton Knoxville West?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Embassy Suites by Hilton Knoxville West?

Checkout is at 11:00 AM.

Where is Embassy Suites by Hilton Knoxville West located?

Located in Knoxville West, this hotel is within 3 miles (5 km) of Parkwest Medical Center, Fort Loudoun Lake and Tennova Hospitalist Group. Turkey Creek Shopping Center is 2.9 mi (4.6 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Embassy Suites by Hilton Knoxville West Reviews

9.2

Wonderful

9.4

Cleanliness

8.6

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 746 out of 1003 reviews
Rating 8 - Good. 162 out of 1003 reviews
Rating 6 - Okay. 56 out of 1003 reviews
Rating 4 - Poor. 19 out of 1003 reviews
Rating 2 - Terrible. 20 out of 1003 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and helpful, we appreciate the hospitality shown. Clean rooms, good snacks, great amenities and awesome atmosphere. We have already booked again with them.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Staff was great. Food was good. Thought the room would be cleaner and the whole property better maintained.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was superb especially the front desk (Mackenzie) and the entire breakfast staff...would highly recommend based on their customer service alone!
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the happy hour was an unknown perk!
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay overall. Really enjoyed the daily breakfast.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was great.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here numerous times and we keep coming back. It's always excellent. The made to order omelettes at breakfast don't hurt!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great room, great beds.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best Embassy’s I’ve stayed at. Excellent breakfast.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and the staff were very friendly and helpful. Room with 2 queen beds was very large and spacious and very clean. Complimentary coffee and tea in lobby area was a great treat. Did not have a chance to go to the breakfast but I heard from others that it was great. We also utilized the washer and dryer on the first floor which came in handy. Detergent was given to us for free by staff. Would definitely recommend this place and revisit when we get a chance.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room was spacious and seemed renovated. There were a few spaces that still need renovation. Carpeting, the cabinet doors were both loose. The beds were very comfortable. The manager's hour offered drinks and very light snacks - cheese and crackers, fruit, vegetable tray. Breakfast was extensive and the omelet was cooked to perfection. We would definitely stay there again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is a real feast and the staff is so friendly and helpful.
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great, very spacious & clean. The hotel staff were very professional and accommodating. The bar/lounge area was full of people and the hotel had fantastic happy hour specials.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Great pillows Clean rooms Complimentary Happy hour and breakfast Close to the highway Lobby was well decorated
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The associates working at desk and the food area were excellent, especially the waitress we had to order a pizza and meal.. she was very kind and helpful… great visit and we wil stay again
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience. Everything was clean. Highly recommended
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was fabulous. The pool was ok for our 3 granddaughters. The room was ok as well. The carpet was worn and frayed…housekeeping was non existent.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough - the staff was very friendly and accommodating - the upgraded rooms are phenomenal and well worth every penny - the breakfast is top tier and the happy hour makes you even happier about your choice ... BOOK IT!!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was great, clean and the staff were very friendly. Also the breakfast was really good. Overall good experience.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Very quiet
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were better than I thought. Staff was so friendly and so were the guests. For my first time in Tennessee, I’m glad I stayed here.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything the staff is always nice and friendly. My son lost his glasses there and when we went back they dound them i was so happy
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay overall and plan to return. The breakfast and happy hour snacks were wonderful. The drain in our bathtub was missing the part to be able to run a bath and should be repaired.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great property and location in West Knoxville. Breakfast buffet is top notch.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Clean room, great breakfast!!
Stayed 1 night in Jul 2024