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Reviews of Wyndham Acmar Klang

4.5 out of 5
Wyndham Acmar Klang
NO. 1-G-1, PERSIARAN BUKIT RAJA 2/KU 1, BANDAR BARU KLANG SELANGOR D.E., Klang, SELANGOR D.E.

Reviews

9.2

Wonderful

Rating 10 - Excellent. 26 out of 38 reviews" "
Rating 8 - Good. 10 out of 38 reviews" "
Rating 6 - Okay. 0 out of 38 reviews" "
Rating 4 - Poor. 1 out of 38 reviews" "
Rating 2 - Terrible. 1 out of 38 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Patrice

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lighting commands in room a bit confusing
Stayed 6 nights in Mar 2024

8/10 Good

LAI HIN

Liked: Cleanliness, property conditions & facilities
The hotel is located at AEON Bukit Raja Klang and it is 10 minutes walk to AEON for shopping or dining. The hotel has provided free parking for their hotel guests. The room is big and the bed is and pillows is comfortable. But the floor carpet has a lot of dust and Hotel has provided room slippers for their room guests. The bathroom door ‘s lock is spoils. The bathroom door can close and cannot lock for my room. The water pressure for shower is strong. The hotel only provide shampoo, shower cream and conditioner 1 small bottle each. It is not enough for 2 guests for shower. We have to bring our own body shampoo our own self. My room Wi-Fi is good but the centralise air-cond is taking long hours for cooling. I will stay again if the hotel rates is good and affordable.
Stayed 1 night in Dec 2023

10/10 Excellent

Kumaran

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Dec 2023

10/10 Excellent

Catherine

Stayed 1 night in Dec 2023

10/10 Excellent

Shin Yie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good. Thank you.
Stayed 1 night in Dec 2023

10/10 Excellent

Rathanasamy

Stayed 2 nights in Jun 2023

8/10 Good

Kuan Meng

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip Hotel
Stayed 2 nights in Mar 2023

10/10 Excellent

Harish

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Response from Feroz on 25 Jan 2023
Dear Mr. Harish,Thank you very much for taking the time to share your review with us. We are pleased to hear that your overall stay was a comfortable one and you were impressed with our hotel's quality and services. It is always a pleasure to receive good comments from our guestsRegards

10/10 Excellent

Zakiah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was incredible in the inside and looked modern although it looked old outside. Breakfast was not included and since we stayed in the hotel it was RM25 per person. (If you're not staying at the hotel, it will be RM55 per pax). Parking is free, just give your TnG or visa card to the reception so they can help. I liked the shower and toiletries provided, I didn't feel the need to use other soaps purchased elsewhere since it was nice to use the hotel's toiletries instead. The shower was satisfying, I could bath in it for a long time. The room was quite spacious and perhaps soundproof since we can't even hear anything outside from the room like housekeeping trolleys or noises from the people next door. The breakfast was great, they had a lot of varieties to choose from and their menus change day to day which was great so we got to try new food each day. The reception and bell boy were cheerful and great even though they were wearing mask, you can hear the cheerfulness from their voices and it made my day. All in all, I enjoyed my stay.
Stayed 2 nights in Aug 2022

10/10 Excellent

JIA LING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Kim Gek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2022

10/10 Excellent

Farah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff sombong .
Stayed 1 night in Jun 2022

10/10 Excellent

SEETHA LAKSHMI

Stayed 2 nights in May 2022

10/10 Excellent

Jugan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The hotel was amazing The staff were very friendly especially a guy called pichie He was most helpful.
Stayed 5 nights in May 2022

10/10 Excellent

Choy Sim

Stayed 1 night in May 2022

8/10 Good

Yoon Thean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are very helpful and polite
Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay..great hospitality..great hotel..great everything
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In new condition, staff very helpful. I hope they make it through the CMCO because it was empty.
Stayed 2 nights in Dec 2020

10/10 Excellent

NN, Malaysia

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, near with shopping mall. Good hospitality
Stayed 2 nights in Sep 2020
Response from Marcom Manager on 6 Oct 2020
Dear NN, thank you for your positive review and for staying with us.

8/10 Good

Fang zhe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 1 night in Sep 2020
Response from Marcom Manager on 6 Oct 2020
Dear Fang Zhe, Thank you for staying with us and for your positive review.

8/10 Good

Carah, Klang

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel.is clean, full amenties in room. All the staff from security guards to front liners are very friendly, polite and courteous. The only problem is long waiting time for check in as last weekend was full house.
Stayed 1 night in Sep 2020
Response from Marcom Manager on 6 Oct 2020
Dear Carah, Thank you for staying with us and for your review. We have taken note of the waiting time for check in and we will look into improvising this.

10/10 Excellent

Shalini

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall was good, just the room need more power plug as there is only 1 power plug in the wall and that was for the table lamp used.
Stayed 1 night in Aug 2020

10/10 Excellent

Yeow hooi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newly opened hotel
Great hotel with great prices.
Stayed 1 night in Feb 2020
Response from Halim on 8 Feb 2020
Dear Yeow Thank you for taking time to feedback on your recent stay with us. We are happy that you had a great stay and experience. Best regards Halim Merican General Manager

10/10 Excellent

Lim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Halim on 3 Feb 2020
Dear Lim, Thank you for taking time to share your feedback. Best regards Halim Merican General Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
I feel good. But robee is too big. I can not find the check in counter.
Stayed 1 night in Jan 2020
Response from Halim on 3 Feb 2020
Dear Sir, Thank you for your feedback. Best regards Halim Merican General Manager

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The worst hotel I ever stayed 1. The gym was not ready for use and hotel did not inform the guest beforehand 2. Several flies flying around the room 3. Water at shower was not hot at all even when switched to the maximum 4. WC cover was damaged but was later repaired after complain 5. Shower support was loose and easy to drop off 6. Room has too many glasses and mirrors and distracting 7. Housekeeping was not done since morning till evening, I complained to the desk manager and inform them to clean before I get back but to my amazement, the room was still not cleaned up as of around 6.30pm 8. TV was not functioning well, it stops on its own and many times got hanged as it was run on WiFi which also hang frequently. The remote control also not functioning properly and not sensitive at all. Press the power button many times and still cannot sense until you feel frustrated. 9. The room phone not working, informed the desk manager to repair but did not 10. No slippers issued till I complained and was given later 11. The restaurant does not really understand what vegetarian means; out of 3 requests I made, twice went wrong 12. Finally I checked out of the dammed hotel feeling relieved. I will never ever stay in this hotel again.
Stayed 3 nights in Jan 2020
Response from Halim on 3 Feb 2020
Dear Sir, Thank you for your feedback. Please accept our sincere apologies for all the inconveniences caused. Best regards Halim Merican General Manager

8/10 Good

Tai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel situated in a good location at Babdar Baru Klang in Bukit Raja. The hotel is very bear to AEON Mall Bukit Raja is with in walking distance about 10 minutes. The hotel has granted free Parking fir their hotel guest. The check in and check out is smoth. The room is BIG and clean. The Bed and pillows is comfortable. The Water pressure for shower is strong but the Water pressure at the basin is very Low. I will stay in this hotel again if the room rates is good.
Stayed 1 night in Dec 2023

10/10 Excellent

Alejandro Guillermo Ramirez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel muy bonito y cómodo con el mall muy cerca. El desayuno muy bueno y el precio excelente
Stayed 1 night in Dec 2023

8/10 Good

nongnuth

Stayed 1 night in Dec 2023

10/10 Excellent

Kim

Stayed 1 night in Oct 2023

10/10 Excellent

Tamas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Jaewoo

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Hidehito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
素晴らしい施設とスタッフの対応です。部屋も非常に綺麗です。バスタブがあるとさらに良かったと思えるのですが、それでも現行の施設で満足できます。
Stayed 1 night in Jul 2022

10/10 Excellent

Siti Roszalianah Sakiran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from Marcom Manager on 9 Oct 2020
Dear Cik Siti, thank you for your positive review and for staying with us. We look forward to welcome you back again.

10/10 Excellent

wenchien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
新飯店，服務非常好，床好舒服
Stayed 1 night in Feb 2020