Kirkby Malzeard Hotels with Swimming Pool

"Soon as we walked in it smelt like an old peoples home, fusty and old - in need of a good clean. Walls are paper thin, only one pillow each. Bathroom was awful, dirty toilet. Check in was easy enough and we didnt really use the amenities. The only reason we didnt leave and go somewhere else is because it was dirt cheap and we were only staying as it was close to the airport for a early flight. So really you get what you pay for but wouldnt recommend or go back"

"When we got to the room the heating was on full and with the hotel being wooden it was like walking into a sauna. The bed was a very springy and you needed to hold tight if your wife was turning over. All in all we wasn’t able to sleep so left at 23:00 to go home. "

"Lovely clean room and comfy bed. Helpful staff and spacious rooms."

"We have stayed at the Skipton hotel on a number of occasions and always felt that it was good value for money. There has been some improvements to the property in particular the restaurant. Unfortunately there has been a deterioration in the breakfast!! The coffee served from a heated urn was not hot and when I remarked on this the waitress lifted the lid and remarked well there was steam! The breakfast area was rather cramped which made serving yourself difficult and again the hot breakfast was not hot. Even the eggs fresh from the kitchen were only luke warm. We were very disappointed with our experience and since on this occasion we had to pay extra for breakfast, I don’t think we will be venturing to the Skipton hotel again. "

"I stay in hotels around six times a month, and I can honestly say this was one of the poorest experiences I’ve had in a long time. In the restaurant, every steak dish on the menu was unavailable, and the only real alternative offered was a burger. When the food arrived, I asked for condiments — they never appeared. The place was quiet, yet no one made eye contact or checked in, despite me being seated right beside the bar. I eventually ordered dessert, waited 15 minutes, and had to chase it up. Seconds after I asked, it suddenly appeared, clearly forgotten about. To top it off, a service charge was added automatically, which felt completely undeserved. The room wasn’t much better. I was woken just after 6am by the shower in the next room — unbelievably loud, far beyond anything I’ve ever heard in a hotel. At checkout, I was told I had an £18 parking charge. When I questioned it, I was told it had “nothing to do with them” because it was a third‑party company, despite the hotel collecting the payment. Not exactly taking ownership of the guest experience. Overall, the hotel trades on its name, not its standards. Very poor"

"Standards seems to have gone down, quite a lot of dust around. The lift still being out of commission is a problem and doesn't seem to have been mentioned on the description. I believe this is a long term problem as the staff indicated that "spare parts" were no longer available. Very young staff and hit and miss service. Good position though."