Hotel Dekat Kinsmen Leisure Centre

"The location was close to the highway with lots of dining options nearby. There was plenty of parking out front. I enjoyed the breakfast. Small complaint about the TV - I couldn't just turn it on and watch the network channels. I didn't ask for help from the front desk but ... should I have to? Written directions would be helpful for less tech-minded visitors."

"Our family room for 3 adults was clean. Breakfast was good and the selection changed each day. Front desk staff were friendly and very helpful."

"I would stay there again."

"Stuff"

"The rooms were clean, we spent two (2) nights, our room wasn't cleaned. I don't know if you have to ask for cleaning. Everything has changed since COVID. No parking available but underground had lots of room. I didn't see security, there were a lot of cars double parked. Overall, it was okay, really no complaints, it was just average. They did have breakfast, which I failed to see when I made the reservations. They embarrassed my husband when they asked him to leave but they never...

"The staff are, as always, excellent! Friendly, efficient, considerate! They are to be commended!!!! I greatly appreciated the proximity of Room 122 and its spaciousness; however, it doesn’t have a towel rack which isn’t the norm. I used the robe hook on the bathroom door in lieu of it for face-cloths. The other minor critique is that one of the lampshades was locked in place crooked, so I was unable to move the finial to adjust the one table lamp. FYI: I used to design & sell high-end lighting,...

"Was good"

"Nice, clean, comfortable traveler hotel close to restaurants and shopping"

"The room was old and in need of repairs, and the airconditioner was like a prop plane engine when it turned on, it kept the room cool but still loud. I habe stayed at this hotel prior but this was the less than enjoyable stays overall. I hope the next time I stay it is better as before. As I have decided to use one of the Holiday Inns next month's stay."

"Clean rooms and easy parking!"

"We've stayed there several times to enjoy the prime rib on Thursdays. Good location, and fair price for the room."

"Great value for money"

"A/C gets cold and the bed is soft"

"I spent 4 nights at this hotel. It was very clean and the staff were excellent and friendly. Great breakfast. I have only 2 complaints, first there is a very strong perfume smell in the hotel, especially in the lobby. My room wasn’t bad. The room also had a window that opened to fresh air. When I came home all of my clothes and suitcases smelled like the hotel. I am extremely sensitive to smells as it affects my lungs. The second is that the pool and hot tub were quite cool, and I only used them...

"Nice clean and close to everything"

"The room was clean, but the hallway to get to the room was having a very bad smell."

"Room need to be update and"

"The place was clean, comfortable and "

"Really really poor customer service. And the food we ordered was undercooked. We would expect much better from the Fairmont."