"Disappointing. This was our third stay and I wouldn’t go back.
Check in was speedy, especially as they had free valet parking.
The villa we were in was beautiful with a gorgeous view, perfect for spending most of our time outdoors. However, there were things like broken blinds that wouldn’t open, curtains that got stuck on the rail and some of the voile that was just hanging off. There were also coffee stains all over the rug and sofa. I wouldn’t be bothered in a cheap Airbnb but not for an expensive 5 star hotel.
Gobsmacked to find out that, although the tap water isn’t drinkable, they only provide 1 small carton (about 250ml) of water per person per day. They advised me this has changed this year - clear cost saving from an exceptionally expensive hotel, especially when already spending a lot.
The service was slow everywhere, the shuttle to the beach is only every 30 minutes so we walked down (which was fine) but not really possible to walk back with a 6 year old and the bus had to make 3 trips to be able to take everyone back up to the hotel (they only put on an 8 seater!). It just made trips to the beach too much effort.
The food and drink is all really expensive - London prices. A two course evening meal for 2 adults and a child with one drink each was about €160. The room service menu - choice and quality was average at best.
We spent a lot of money to have an amazing holiday and everything was average. Disappointed."
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