Hotel Dekat Kenova City Hall

"Non smoking room, smelled like it has been heavily smoked in. Halllways on floor one and 2 smelled like marijuana. Stayed one night then cancelled and stayed at another hotel for remainder of stay"

"It was okay for the price, peaceful and clean. Sadly the mattress was a bit uncomfortable & springy. I slept on top of the comforter and used my own. My room was clean and smelled great. The tv bit small for king size bed & room size. The channel selection was pretty basic. Small fridge worked. Very small microwave & it was a bit dented up but worked. I wouldn't mind staying there again if the price is right. Ive paid for nicer at same price or cheaper. I was worried about the reviews especially...

"The bathroom smelled like mold or mildew. There was actually mold. There was cobwebs in the bathroom also"

"Nice clean well constructed facility. Exercise room was out of order. grrrrr. Breakfast was very skimpy. Just cold cereal, toast, waffles and yogurt. More like a 75 dollar motel instead of a $90 motel."

"Went for a wedding. Not really much to do nearby. Some cool bars. Otherwise stay was great. Very clean and comfortable"

"Netflix/ streaming was not working throughout hotel. Very disappointing when you have kids."

"The staff was very accommodating .. We enjoyed our stay Thank you"

"Front desk at check in was great, very nice and friendly. Got to our room (137) - all the way at the end next to the side entrance. Stairwell door is right across from that room door and it slammed often at night waking us up. The side entrance door to the outside is broken and every time a person goes in or out, it stays wide open for anyone to enter all day and night. It needs fixed ASAP. Upon entering our room, everything looked in order and nice, smelled clean. But when barefoot, the floor...

"Staff, clean room, breakfast"

"Staff friendly and helpful"

"The night staff lady on the walker was not helpful or friendly she was more worried about getting outside to smoke cigarettes than help the guests very rude and unattentive but the rest of the staff made up for her horrible customer service"

"Great stay. Breakfast was delicious."

"Room was clean & comfortable. However the surfaces like carpeting & chair were showing excessive wear. Not attractive. HVAC was very noisy when turning on & off."

"Clean and accommodating."

"All the staff very nice"

"you have to check in before 10pm or they will cancel your reservation. It doesn’t say this on the site when booking. Also, there isn’t a phone number to call for the front desk to get ahold of anyone at the motel. The number sends you to a call center not located on site. "

"The bed was absolutely terrible."