2/10
Entire hotel was filthy.
Horrendous customer respect or care.
I arrived at the hotel at almost 1am… room was filthy - dead insects on my duvet, then I was moved to a second room not without attitude from the hotel manager. The 40 odd pictures I am showing you - are of the second ‘clean’ room.
This room cost me £300, and I couldn't stay more than one night and the unprofessional and disinterested staff watched me cry from
exhaustion in my room while doing
Nothing to improve the quality of my stay. I had to leave the hotel the next morning.
Expedia tried to get in touch with the hotel - and they didn't answer the phone
despite being available to do so.
I feel so strongly about this - that as a lawyer i’ve actioned steps as the hotel have broken several sections within several consumer laws.




joanna
Menginap 2 malam pada Jul 2025