We had a terrible experience locating the hotel:
(1) the pin on google maps was wrong (we've asked google to change it, it's been rectified since then so don't worry about it now),
(2) the road leading to the actual hotel was torn apart, so we were not sure where to park. It turns out the parking lot is on the other side. A staff member kindly came with us to lead us to that lot located behind the hotel.
I would have appreciated some comms from the hotel with instructions on how to find the hotel and the parking lot while the road is being fixed (not sure how long it will take...) - if you don't hear anything, you may want to get in touch with the hotel to confirm the exact location.
Otherwise, our room was huge, with a lot of wood, very high ceiling, and quiet. It certainly had a luxury and traditional feel to it.
Staff was very friendly and tried to help (they even served us a breakfast at 6am as we had an early flight, despite the standard breakfast time of 8am - much appreciated).
This was just an overnight stay to catch an early flight but from what I saw of Kayseri I wouldn't recommend a stay there as a tourist - it's a large city and we struggled to find dining options as well. We ended up in a fast food near the hotel which did the job.
Overall, with the right comms from the hotel on location and parking, it would have been a pleasant stay but it started fairly badly...
