Hotel Keluarga di Kasino Council Bluffs

"Front desk lady was awesome. Wished we could have used hot tub longer"

"Room was cleaned daily, everything worked properly, staff was always attentive and helpful, and the area was very convenient."

"The man at the desk acted like it was a hassle to come and check me in and then I didn't get a receipt or anything. The mirror had words written on it that apparently don't come off easily. The baseboard was missing around the floor in some areas and the hallway was in obvious need of some paint and care. It was not a nice place but it was close to the airport. "

"La habitación era para no fumadores pero olía demasiado a tabaco , tuvimos que comprar Lysol para desinfectar y limpar la habitación ya que llevaba mi bebé , fue bastante desagradable la estancia respecto a limpieza y olor del hotel"

"The entire first floor reeked of cigarette smoke and the common area off the elevators had the same smell. We had a tough time getting the AC to work (tip- switch it off auto-mode) and when we called the front desk they were not very helpful. Checked in on the app and front desk said nothing had been done. No access to streaming apps on the TV and the shower was not great. We only stayed for a single night so it was fine, but for an extended stay I would have been super disappointed."

"Big rooms! Great for families but not great if you want to sleep and have a quiet, normal stay. It’s just so loud. Kids running like crazy in the room above us. Doors constantly slamming in the halls and kids scream. We called with a noise complaint early in the morning and nothing changed. The breakfast is also lacking. Only eggs and sausage one morning. No waffles no oatmeal no biscuits and gravy on Saturdays. Pool was gross."

"The staff were all friendly and helpful, the breakfast was well stocked and the location was convenient to drive to the Omaha attractions."

"M"