"Staff was very friendly and helpful.
Hotels beach was not really kid friendly, or even adult friendly. (at least not for me)
There was no space to put our towels and beach accessories. We walked about 5 extra minutes to get to the other side of the beach, which was in front of another hotel and it was a little nicer there.
There was a beach about 5 min away (by car), from the hotel (Playa Carillo), and it was BEAUTIFUL! Brian, the manager was so kind to give us a ride in his personal car because my daughters foot was injured and we couldn't walk there.
There were some foods that we ordered that were subpar, but there were some foods that were absolutely delicious (the fish, burger, ceviche). I really enjoyed the fish !!
The drinks (virgin, and alcoholic) were so refreshing and yummy. I loved every single one that they would make for me.
The breakfast was okay. The French toast was yummy and the fruits were fresh and juicy.
The staff was super accommodating and everything was pretty clean.
If you ask me, id recommend that they get a gold cart or similar, to get to a from the beach on site. (but maybe I'm just lazy).
Their shuttle service was punctual, and clean.
The excursions are pretty close (about 5 to 10 min away), and they were amazing !
All in all , it was an awesome trip/stay. I would definitely go back."