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Outrigger Kona Resort and Spa

Hotel mesra keluarga yang terdapat 4 restoran dan 2 kolam renang terbuka

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Galeri foto untuk Outrigger Kona Resort and Spa

2 kolam renang terbuka, kabana (surcaj), payung kolam
Peralatan tempat tidur premium, bar mini, peti besi dalam bilik, meja
Kemudahan mesyuarat
Lobi
Peralatan tempat tidur premium, bar mini, peti besi dalam bilik, meja

Ulasan

7.8 daripada 10
Baik

Kemudahan popular

  • Sarapan tersedia
  • Meja/kaunter hadapan 24 jam sehari, 7 hari seminggu
  • Bar
  • Mesra haiwan kesayangan
  • Parkir tersedia
  • Perkhidmatan bilik

Pilihan bilik

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Tentang kawasan sekitar

Peta
Ehukai Street, 78-128, Kailua-Kona, HI, 96740

Tempat berdekatan

  • Pantai Teluk Keauhou - 5 min berjalan kaki - 0.5 km
  • Kelab Rekreasi Kona - 15 min berjalan kaki - 1.3 km
  • Pusat Beli-belah Keauhou - 15 min berjalan kaki - 1.3 km
  • Taman Pantai Kahalu'u - 4 min memandu - 3.1 km
  • Pantai Magic Sands - 7 min memandu - 5.3 km

Bergerak

  • Kailua-Kona, HI (KOA-Lapangan Terbang Antarabangsa Kona) - 34 minit memandu

Restoran

  • ‪L&L Hawaiian Barbecue - ‬4 min memandu
  • ‪Magics Beach Grill - ‬7 min memandu
  • ‪Da Poke Shack - ‬9 min memandu
  • ‪Kaya's - ‬12 min memandu
  • ‪Tropics Tap House - ‬4 min memandu

Tentang hartanah ini

Outrigger Kona Resort and Spa

Mesra keluarga bagi hotel berdekatan Pantai Magic Sands
Di Outrigger Kona Resort and Spa, anda boleh menantikan bar kolam, kedai mudah beli dan teres atas bumbung. Pengembara aktif boleh menikmati bola tampar, berbasikal dan bola keranjang di hotel ini. Manjakan diri anda dengan urut Swedish, rawatan muka atau rawatan dan rias kuku tangan dan kaki di Ho'ola Spa, tapak spa. Di 4 restoran di tapak, nikmati Sarapan, Makan tengah hari, Makan malam, Makanan ringan dan masakan tempatan. Kelas yoga dan kelas aerobik ditawarkan di kelab kesihatan 24 jam; perkara lain untuk dilakukan termasuk luncur air / luncur tiarap. Akses Internet wayarles dalam bilik tersedia kepada semua tetamu bersama dengan beli-belah di tapak dan kedai kopi/kafe.
Anda juga akan menikmati manfaat berikut semasa penginapan anda:
  • 2 kolam renang terbuka dan kolam kanak-kanak dengan kabana, kerusi lepak pantai dan payung pantai/kolam
  • Sarapan bufet (surcaj), sewa basikal percuma dan 2 gelanggang tenis terbuka
  • Letak kenderaan valet (surcaj), pengangkutan ulang-alik kawasan dan TV di lobi
  • Meja/kaunter hadapan 24 jam, porter/tukang angkut dan 4 bilik mesyuarat
Ciri-ciri bilik
Semua 508 bilik menawarkan keselesaan seperti peralatan tempat tidur premium dan beranda berperabot, sebagai tambahan kepada manfaat seperti peti besi muat komputer riba dan penyaman udara.
Lain-lain kemudahan termasuk:
  • Peralatan tempat tidur hipoalergenik, katil lipat simpan/tambahan (surcaj) dan katil bayi/kot (percuma)
  • Tab mandi rendaman dalam, kelengkapan dandanan diri percuma dan pengering rambut
  • 55-inci sebuah TV LCD dengan saluran TV premium dan pemain DVD
  • Peti sejuk/penyejuk beku saiz penuh, pembancuh kopi/teh dan pengemasan (atas permintaan)

Bahasa

Bahasa Inggeris, Bahasa Jepun, Bahasa Korea

Hartanah serupa

2 kolam renang terbuka, kabana (surcaj), payung kolam

OUTRIGGER Kona Resort and Spa

  • Kolam
  • Tab Panas
  • Mesra haiwan kesayangan
  • Kolam renang kanak-kanak
8.6 daripada 10, Terbaik, 1,004 ulasan
Harga ialah RM1,269
RM1,673 jumlah
termasuk cukai & fi
23 Ogo - 24 Ogo
OUTRIGGER Kona Resort and Spa

Kemudahan hartanah

Internet

  • Tersedia di semua bilik: Wi-fi

Tempat letak kenderaan dan pengangkutan

  • Pengangkutan ulang-alik pantai percuma
  • Tempat letak kenderaan di tapak hartanah (USD 25 semalam)
  • Tempat letak kenderaan valet di tapak hartanah (USD 35 semalam)
  • Tempat letak kenderaan mudah diakses kerusi roda tersedia

Makanan dan minuman

  • Setiap hari sarapan bufet tersedia 6:00 hingga 10:30 dengan bayaran: USD 29.95 hingga 29.99 untuk orang dewasa dan USD 12.50 hingga 15 untuk kanak-kanak
  • 1 bar tepi kolam
  • 1 bar/ruang istirahat
  • 1 kedai kopi/kafe
  • 4 restoran
  • Bar/deli snek

Restoran di tapak hartanah

  • Haleo Luau
  • Holua Poolside Bar and Lo
  • Kaiulu Sheraton Club Loun
  • Rays on the Bay

Aktiviti menarik

  • 1 tab panas
  • 2 gelanggang tenis terbuka
  • 2 kolam renang terbuka
  • Beli-belah
  • Berbasikal daki gunung
  • Bilik permainan/arked
  • Bola keranjang
  • Bola tampar pantai
  • Bot bermotor peribadi
  • Kelab kesihatan 24 jam
  • Kelas kecergasan
  • Kelas yoga
  • Kolam kanak-kanak
  • Luncur ombak/luncur papan badan
  • Meja biliard/pool
  • Sewaan basikal percuma
  • Spa perkhidmatan penuh
  • TV di ruang bersama

Mesra keluarga

  • 2 kolam renang terbuka
  • Bar/deli snek
  • Bilik permainan/arked
  • Katil bayi percuma
  • Katil lipat simpan/tambahan (surcaj)
  • Kedai runcit/mudah beli
  • Kemudahan dobi
  • Kolam kanak-kanak
  • Pemain DVD
  • Peti sejuk/penyejuk beku saiz penuh dalam bilik

Kemudahan

  • Kedai hadiah/gerai surat khabar
  • Kedai runcit/mudah beli
  • Kemudahan dobi
  • Meja/kaunter hadapan 24 jam
  • Peti besi di meja/kaunter hadapan
  • Surat khabar percuma di lobi

Perkhidmatan tetamu

  • Bantuan lawatan dan tiket
  • Kakitangan berbilang bahasa
  • Pengemasan (atas permintaan)
  • Perkhidmatan cucian kering/dobi
  • Perkhidmatan perkahwinan
  • Perkhidmatan rencam
  • Porter/tukang angkut

Perkhidmatan perniagaan

  • 4 bilik mesyuarat
  • Pusat perniagaan 24 jam
  • Ruang persidangan seluas 533 meter persegi

Kawasan luar

  • Kabana kolam (surcaj)
  • Kerusi lepak tepi kolam
  • Payung kolam
  • Taman
  • Teres atas bumbung

Spa perkhidmatan penuh

  • Aromaterapi
  • Balut badan
  • Balut nyahtoksin
  • Bilik wap
  • Hidroterapi
  • Lulur badan
  • Rawatan muka
  • Rias kuku tangan/kaki
  • Spa dibuka pada hari-hari tertentu
  • Urutan pranatal
  • Urutan sukan
  • Urutan Sweden
  • Urutan tisu dalam

Kebolehcapaian

  • Jika anda mempunyai permintaan untuk keperluan kebolehcapaian tertentu, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan yang diterima selepas membuat tempahan.
  • Alat bantuan mendengar
  • Bilik air awam mudah diakses kerusi roda
  • Gimnasium mudah diakses kerusi roda
  • Hulu semburan berketinggian boleh laras
  • Kolam renang mudah diakses kerusi roda
  • Kunci pintu berketinggian rendah
  • Laluan ke lif mudah diakses kerusi roda
  • Laluan perjalanan mudah diakses kerusi roda
  • Lif
  • Meja pendaftaran mudah diakses kerusi roda
  • Mudah diakses kerusi roda (mungkin mempunyai batasan)
  • Palang cekau berdekatan tandas
  • Palang cekau di tab mandi
  • Pancuran mandi pindahan
  • Papan tanda braille/timbul
  • Pemegang pintu tuil
  • Penggera kebakaran visual
  • Port pandangan berketinggian rendah pada pintu
  • Pusat perniagaan mudah diakses kerusi roda
  • Salur keluar elektrik berketinggian rendah di bilik mandi
  • Spa mudah diakses kerusi roda
  • Tempat letak kenderaan mudah diakses kerusi roda

Lain-lain

  • 7 tingkat
  • Dewan besar
  • Hartanah bebas asap rokok

Kemudahan bilik

Bilik tidur

  • Katil bayi percuma
  • Katil lipat simpan/tambahan (surcaj)
  • Peralatan tempat tidur hipoalergenik
  • Peralatan tempat tidur premium

Bilik mandi

  • Gabungan pancuran mandi/tab mandi
  • Jubah mandi
  • Kelengkapan dandanan diri percuma
  • Pengering rambut
  • Selipar
  • Tab mandi rendaman dalam
  • Tuala disediakan

Hiburan

  • Filem berbayar
  • Pemain DVD
  • TV LCD 55-inci dengan saluran digital premium

Makanan dan minuman

  • Air botol percuma
  • Bar mini
  • Pembancuh kopi/teh
  • Perkhidmatan bilik
  • Peti sejuk/penyejuk beku saiz penuh

Lain-lain

  • Akses melalui koridor luar
  • Bilik tidur bersambung tersedia
  • Meja
  • Panggilan tempatan percuma
  • Penyaman udara (kawalan suhu)
  • Peti besi muat komputer riba
  • Seterika/papan seterika
  • Surat khabar harian percuma
  • Telefon

Dasar

Daftar masuk

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: pada bila-bila masa
Umur minimum daftar masuk - 18

Daftar keluar

Daftar keluar sebelum 11:00
Fi daftar keluar lewat akan dikenakan

Arahan daftar masuk khas

Tetamu akan menerima e-mel dalam masa 5 hari sebelum ketibaan yang mengandungi arahan daftar masuk; kakitangan meja sambut tetamu akan menyambut tetamu ketika ketibaan di hartanah

Kaedah akses

Kaunter hadapan dengan kakitangan

Haiwan peliharaan

Haiwan kesayangan dibenarkan dengan bayaran tambahan dikenakan sebanyak USD 25 setiap penginapan, sehari
Haiwan perkhidmatan dialu-alukan dan dikecualikan daripada fi
Hanya anjing dan kucing dialu-alukan
Sehingga 18 kg setiap haiwan peliharaan
Bilik tertentu sahaja, sekatan dikenakan; bilik mesra haiwan kesayangan boleh diminta dengan menghubungi hartanah melalui nombor pada pengesahan tempahan

Kanak-kanak dan katil tambahan

Kanak-kanak adalah dialu-alukan
2 kanak-kanak, sehingga umur 17 tahun, boleh menginap percuma jika menggunakan katil sedia ada apabila tinggal di bilik ibu bapa atau penjaga
Katil lipat simpan/tambahan tersedia dengan bayaran sebanyak USD70.0 semalam
Tempat tidur bayi percuma tersedia di hartanah dengan permintaan

Jenis bayaran hartanah

Maklumat penting

Fi

Anda akan diminta membayar caj-caj berikut di hartanah. Fi mungkin termasuk cukai yang berkenaan:

  • Fi tempat peranginan: USD34.41 setiap penginapan, semalam
Bayaran tempat peranginan ini merangkumi:
  • Kemasukan tambahan
  • Kelas kecergasan/yoga
  • Penggunaan kolam
  • Penggunaan kemudahan atau peralatan sukan
  • Akses Wi-fi (mungkin terhad)

Kami telah menyertakan semua caj yang disediakan kepada kami oleh hartanah.

Kemudahan tambahan

  • Fi untuk sarapan bufet: kira-kira USD 29.95 hingga 29.99 untuk dewasa dan USD 12.50 hingga 15.00 untuk kanak-kanak
  • Bayaran letak kenderaan sendiri: USD 25 semalam
  • Fi letak kenderaan valet: USD35 semalam
  • Bayaran haiwan kesayangan: USD 25 setiap penginapan, sehari
  • Haiwan perkhidmatan terkecuali daripada fi
  • Fi daftar keluar lewat akan dikenakan
  • Bayaran katil lipat simpan: USD 70.0 semalam

Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.

Untuk makluman anda

Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
ID Cukai - 27-4750769
Hartanah ini menerima kad kredit, kad debit dan wang tunai
Hartanah ini menegaskan bahawa amalan pembersihan dan penyahjangkitan dilakukan mengikut garis panduan Commitment to Clean (Marriott)

Perkara yang kami harus menyebut

Tempahan diperlukan untuk perkhidmatan urut dan rawatan spa; tempahan boleh dibuat dengan menghubungi hartanah sebelum ketibaan, menggunakan maklumat hubungan pada pengesahan tempahan
Hartanah ini mempunyai bilik bercantum/bersebelahan, yang tertakluk pada ketersediaan dan boleh diminta dengan menghubungi hartanah menggunakan nombor pada pengesahan tempahan
Hartanah ini mengalu-alukan tetamu daripada semua kecenderungan seksual dan identiti jantina (mesra LGBTQ+)

Hartanah juga dikenali sebagai

Keauhou Resort
Sheraton Keauhou
Sheraton Kona Resort Keauhou Bay Kailua-Kona
Sheraton Kona Resort & Spa At Keauhou Bay Hawaii/Kailua-Kona
Sheraton Resort Keauhou
Sheraton Kailua-Kona
Sheraton Keauhou Bay Hotel Kailua-Kona
Sheraton Keauhou Bay Resort & Spa
Sheraton Keauhou Bay Resort And Spa
Sheraton Kona Keauhou Bay
Sheraton Kona Resort Keauhou Bay
Sheraton Kona Keauhou Bay Kailua-Kona
Sheraton Kona Resort Spa at Keauhou Bay
Sheraton Kona Keauhou KailuaK
Sheraton Kona & Spa At Keauhou
Sheraton Kona Resort & Spa at Keauhou Bay Resort
Sheraton Kona Resort & Spa at Keauhou Bay Kailua-Kona
Sheraton Kona Resort & Spa at Keauhou Bay Resort Kailua-Kona

Soalan lazim

Adakah Outrigger Kona Resort and Spa mempunyai kolam?

Ya, hartanah ini mempunyai 2 kolam renang terbuka dan kolam kanak-kanak.

Adakah Outrigger Kona Resort and Spa mesra haiwan kesayangan?

Ya, Outrigger Kona Resort and Spa membenarkan kucing dan anjing dengan berat maksimum sehingga 18 kg untuk setiap haiwan kesayangan. Terdapat fi sebanyak USD25 setiap penginapan, sehari. Haiwan khidmat terkecuali daripada fi.

Berapakah fi parkir di Outrigger Kona Resort and Spa?

Letak kenderaan sendiri tersedia dengan fi sebanyak USD25 semalam. Parkir valet tersedia dengan fi sebanyak USD35 semalam.

Apakah masa daftar masuk di Outrigger Kona Resort and Spa?

Masa mula daftar masuk: 15:00; Masa tamat daftar masuk: pada bila-bila masa.

Apakah masa daftar keluar di Outrigger Kona Resort and Spa?

Daftar keluar adalah jam 11:00. Daftar keluar lewat tersedia dengan fi.

Di manakah terletaknya Outrigger Kona Resort and Spa?

Hotel mesra keluarga di Kailua-Kona ini terletak di tepi lautan, dalam jarak 10 minit berjalan kaki dari Haleo Luau dan Pantai Teluk Keauhou. Kelab Rekreasi Kona dan Tapak Perkuburan Lekeleke juga dalam jarak 1 bt (2 km).

Outrigger Kona Resort and Spa Ulasan

Ulasan

7.8

Baik

Penilaian 10 - Cemerlang. 385 daripada 1002 ulasan
Penilaian 8 - Baik. 324 daripada 1002 ulasan
Penilaian 6 - Boleh diterima. 156 daripada 1002 ulasan
Penilaian 4 - Lemah. 78 daripada 1002 ulasan
Penilaian 2 - Teruk. 59 daripada 1002 ulasan

8.2/10

Kebersihan

8.2/10

Kakitangan & perkhidmatan

7.8/10

Kemudahan

7.4/10

Keadaan hartanah & kemudahan

8.0/10

Mesra alam

Ulasan

8/10 Baik

Ann

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Kemudahan
This property was due for renovations about 3 years ago but the pandemic hit. They are planning a huge renovation now and you can tell they are in the recovery phase of the pandemic. We love this resort but could tell the pandemic hurt them.
Menginap 7 malam pada Apr 2022

10/10 Cemerlang

Chad

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great spot to enjoy all of Kona, especially Manta diving and snorkeling right off the resort.
Menginap 1 malam pada Mac 2022

8/10 Baik

Carol

Sukakan: Kebersihan, kakitangan & perkhidmatan
It was too bad the restaurant service was so hit and miss. We had heard great things about rays and it was closed. Plus one day our room didn’t get cleaned so at that price - not really acceptable.
Menginap 6 malam pada Mac 2022

8/10 Baik

Melissa

Menginap 1 malam pada Mac 2020

8/10 Baik

Robert

.
Menginap 3 malam pada Jul 2020

10/10 Cemerlang

teresa, Edmonton

Mengembara bersama pasangan
Sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Amazing location and view of ocean
Menginap 13 malam pada Jan 2022

8/10 Baik

Kevin

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan
The front desk staff was very nice and helpful during check in and check out. We did have an issue with lack of clean towels available. It got to the point where we asked for extra towels and had to wait an hour for them without so much as an apology. We even got pool towels instead of bath towels. The pricing of the food in the on-site restaurants was a bit on the high side even for Hawaii (and I live on Oahu). The Valet staff were excellent. The pool staff (helping us reserve umbrellas)were excellent as well.
Menginap 8 malam pada Dis 2021

10/10 Cemerlang

Axel

Mengembara bersama pasangan, Mengembara bersama keluarga, Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Best resort/hotel I have stayed at. Staff was super super friendly and my stay super enjoyable. Resort is amazing everywhere you go. Super clean all over the resort and it has everything you can think of. Rooms are super specious and super clean.
Menginap 8 malam pada Okt 2021

8/10 Baik

Andrea

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

6 nights at Outrigger

Beautiful but older resort. Rooms were just so-so, though the bed was very comfortable. We had a view of the luau area - which was very beautiful and quiet. The resort wasn't in 'full swing' because of COVID but had one restaurant and one (pool) bar open. The grounds of the resort we gorgeous and the location was great.
Menginap 6 malam pada Okt 2021

2/10 Teruk

Christina

Mengembara bersama pasangan
Sukakan: Kebersihan
Tidak sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We had a horrible experience. First, I slipped and smacked my nose on some wet stairs on my first day. There was blood everywhere and I was very out of it, and security came to “check on me” but made my boyfriend feel like they were questioning HIM as if he had done something to me! Not cool. Then there was a mixup with the valet and even though they gave me a business card to book my own taxi (they said they couldn’t help) they DID book a car and when both showed up the valet got IN MY FACE telling me I was wrong and I had to pay for it (even IF I was in the wrong, that is NOT the way to treat your guests). On our last day, at 8:30am security came to the door and pulled us out of our room, locked the room, and escort us down to the lobby because my card has declined. My bank flagged fraudulent charges so a quick call to them cleared it up and by the time we made it down to the lobby the card was perfectly fine. It was BEYOND unnecessary for them to come yank us out of our room at 8:30 in the morning!!! So rude and it was a quick and easy solve that did not require that kind of disrespect and embarrassment. I have no clue what these people were thinking but I have NEVER been treated like that before. Definitely will not be returning. Oh and the main restaurant is closed so food options are limited and the closest shopping center is a good 20-30 min walk.
Menginap 7 malam pada Jun 2021

8/10 Baik

Stuart

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Beautiful grounds, friendly staff,good but limited food and drink. Located out of town so you do need a car.
Menginap 8 malam pada Okt 2021

10/10 Cemerlang

Madeline Victoria

Menginap 8 malam pada Okt 2021

8/10 Baik

Claude Daniel

Menginap 14 malam pada Sep 2021

10/10 Cemerlang

Jose

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
All my famiy is really happy whit everything
Menginap 4 malam pada Sep 2021

4/10 Lemah

Aaron

Mengembara bersama pasangan
Sukakan: Kebersihan
Tidak sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Location was nice, but this is not a “Full-Service” Resort. During the week there was no lunch or dinner. Literally no food except the HoloHolo market which is outsourced and the staff in the HoloHolo are terrible. Partially a woman named Lala and an older woman who kept telling me that she couldn’t charge the room except ever other employee was able to charge to room. She just didn’t want to make the extra effort. The food at the bar and the restaurant (which was only Open 2 out of 6 nights I was there) was terrible and expensive. Service was great. Marie and Leana were amazing. Their kindness made it better that my “Farfalle pasta with garlic cream sauce and grilled chicken” was literally 2 Lean Cuisines warmed up on their plastic trays and put on a nice plate. The chicken was that rib meat chicken that isn’t even the right texture. I will say, the property is amazing. I loved the Mantas at night, the beautiful sunsets, and it’s location relative to all other locations on the big island. That was good. I just wish the service and amenities were better. As another example is, the toilet was one of those toilets that has the industrial flusher you see in a middle school lol. I actually didn’t mind that but this is advertised as a “4-Star, Full Service Resort and Spa” which is kind of a joke. I would stay there again, but only If they charged the price of a Motel 6. Ok, fine, a embassy suites or something that you get on a quick business trip.
Menginap 6 malam pada Sep 2021

4/10 Lemah

Yvonne, Quartz Hill

Sukakan: Kebersihan
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
Pretty and clean outside but feels outdated. Rooms felt old & bathroom overall felt very outdoors like. During our stay all the bars and dining closed without notice but did offer free basic continental. We were told that out would remain that way for the rest of our stay due to short staff, so that was a challenge especially if you wanted to hang by that pool all day. More staff needed
Menginap 4 malam pada Sep 2021

6/10 Boleh diterima

Robert

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
Staff was very friendly
Menginap 4 malam pada Ogo 2021

10/10 Cemerlang

Natie

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great property and when we come back, we will def stay there! The staff and the resort amenities are awesome. The rooms are older and need some updating, but besides that, the location is great and the property is beautiful! 10 out of 10.
Menginap 6 malam pada Ogo 2021

10/10 Cemerlang

Marc, Corona

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 7 malam pada Ogo 2021

8/10 Baik

Emily

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan
For reference, the Sheraton Kona Resort & Spa is now the Outrigger Kona Resort and Spa. Our check in date was 8/26, the official name change occurred 8/25. No one from Expedia, Sheraton, or Outrigger reached out to us to let us know that a name change had occurred. The signs were all changed to Outrigger and did not even say "previously Sheraton", so we were really confused upon arrival. An email, phone call or any type of communication should have occurred. Aside from that big hiccup, the hotel was as to be expected. As stated by previous reviewers, the grounds are beautiful but the rooms are dated. They have that clean but musty smell that kind of hits you when you enter, could definitely do with some updating. Only the pool bar and the cafe were open during our stay, which wasn't a problem since we had a car and planned to eat outside of the hotel anyway. Location wise, it's far from most places we wanted to go, but it worked out since it was right in between Captain Cook and Kailua Kona, which made it a 15 minute to either spots. A car is definitely needed since there are very few food options nearby. We did like that the night snorkeling with Manta Rays was a quick 5 minute walk from the room. I'm not sure if the hotel was operating on limited capacity but it wasn't crowded at all, which was nice, everyone kept their distance and seemed to be following Covid protocols.
Menginap 4 malam pada Ogo 2021

8/10 Baik

Jennifer

Sukakan: Kakitangan & perkhidmatan, kemudahan
Menginap 8 malam pada Ogo 2021

10/10 Cemerlang

Kenya

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great service beautiful room
Menginap 2 malam pada Ogo 2021

8/10 Baik

Ana Libia

Mengembara bersama pasangan
Sukakan: Kebersihan
I liked the property and the activities offered, but the service was very slow. They didn’t have room service, the only market/store closed early, so did the bar.
Menginap 7 malam pada Ogo 2021

10/10 Cemerlang

Kellie Y

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Beautiful view and pool hour were open until 10pm. This gives you time to enjoy the pool because during the day time, you are out and about on excursions and activities.
Menginap 4 malam pada Ogo 2021

10/10 Cemerlang

Pengembara yang disahkan

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Everything was great about this resort from the awesome guys at valet to the cutest girl at the pool shop. One issue that arose was that Rays on the bay restaurant was closed due to Covid leaving only 1 dinning option other than the pool bar. I was also a bit discouraged to find out the ocean view room was actually a bay view so we were unable to sit on our deck and watch the sunsets. The pool view rooms would allow the viewing of the sunsets.
Menginap 9 malam pada Ogo 2021