Juliantla hotels from RM180

"Excellent staff"

"We had the Taormina room. It is not in the hotel. It is across the street and about 200 feet above the hotel (so many steps). We were traveling with friends who had rooms in the hotel so we felt pretty isolated. Everything in the hotel (pool, bar/cafe, etc.) was just too far away to be useful. The room and bed were big. The ventilation in the room is poor and it got very stuffy. The fan has one speed, full blast, and it’s very loud. A large glass pane on our door was broken/missing so the room was not secure. A giant human hairball lived under the bed and would occasionally make an appearance. We had hot water and good water pressure in the shower which we needed to clean our feet from the dirty floors. They offer only two bath towels and zero hand towels. There is a large shared terrace up more stairs with a nice view and a large swing seat. The foam in the seat cushion was soaking wet so it was not usable. I was thankful we were only staying two nights. The town is absolutely lovely so we spent very little time in the room."

"If you are looking forward to spend time at their pool look somewhere else. We asked if their jacuzzi was in operation and we were told that the pool and the jacuzzi work with solar panels so only if there was plenty sunlight the pool was available. As you can imagine the water was freezing cold. "

"Excellent location, beautiful views, good restaurant, friendly staff. Easy to walk to the zocalo and restaurants. Hot water but the shower didn’t drain well. Pool was refreshing after walking the steep hills of Taxco in the sun."

"Buen hotel, el personal muy amable, en general todo bien, solo me permito darles una sugerencia, la pulsera para identificar como huespedes muy estorbosa, mejorar los baños y la subida al hotel esta muy complicada"

"We had high expectations for Los Arcos, but the experience fell short. We originally booked the suite, which turned out to be extremely noisy. The hotel moved us to a smaller, less expensive room and assured us the price difference would be refunded through Expedia. When we contacted Expedia, they told us the hotel declined to adjust the booking cost. In the end, we paid the higher suite rate for a lower‑priced room. This was disappointing and not the level of service we anticipated from either Los Arcos or Expedia."

"Me encantó las vistas."

"La hospitalidad es excelente y buen servicio"

"This is an incredible place. The staff was incredibly also"