Executive Studio (Newly Renovated) | Pemandangan dari bilik
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Ulasan tentang Crystal Crown Hotel

3 out of 5
Crystal Crown Hotel
117 Jalan Harimau Tarom, Johor Bahru, Johor

Ulasan

7.0

Baik

Penilaian 10 - Cemerlang. 45 daripada 429 ulasan" "
Penilaian 8 - Baik. 194 daripada 429 ulasan" "
Penilaian 6 - Boleh diterima. 127 daripada 429 ulasan" "
Penilaian 4 - Lemah. 47 daripada 429 ulasan" "
Penilaian 2 - Teruk. 16 daripada 429 ulasan" "

7.2/10

Kebersihan

7.2/10

Kakitangan & perkhidmatan

7.0/10

Kemudahan

6.6/10

Keadaan hartanah & kemudahan

6.6/10

Mesra alam

Ulasan

4/10 Lemah

Mike Denesh

Pengembara perniagaan
Tidak sukakan: Keadaan hartanah & kemudahan, keselesaan bilik
Serious upgrade needed
Everything in this hotel needs an upgrade.. It's not worth it for money at all.. All the furniture in the room we're old.. The TV in room is so ancient I can't even turn it on.. Nothing to shout about the breakfast.. Very limited choices..
Menginap 1 malam pada Ogo 2022

8/10 Baik

Pengembara yang disahkan

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Sep 2020
Respons daripada siti pada 23 Sep 2020
Dear Guest Thank you for staying with us. stay safe, have a wonderful day

8/10 Baik

Shaharuddin

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Elektrik dan sejadag
Bilik 1022 bermasalah elektrikal semasa kami tiba sehingga terpaksa ditukarkan ke bilik 1024. Sejadah yang disediakan melalui permintaan terlalu kecil dan agak lama. Mohon diganti baru.
Menginap 2 malam pada Apr 2019
Respons daripada ivy pada 31 Mei 2019
thank you for your staying with us. we will improved our service. we welcome you for your next visit.

8/10 Baik

SUHAIMI

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

10/10 Cemerlang

Khalis, Johor bahru

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Hotel menarik
Hotel yg ckop selesa dgn harge yg berpatutan

10/10 Cemerlang

Eric

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Newly renovated and clean hotel room. Breakfast menu average.
Menginap 1 malam pada Mac 2024

4/10 Lemah

Masaru

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan
Menginap 2 malam pada Mac 2024

8/10 Baik

Chee Kiong, Singapore

Mengembara bersama pasangan
Sukakan: Kemudahan
Spacious, clean and very close to KSL. Large open air food centre next to the hotel.
Menginap 1 malam pada Mac 2024
Respons daripada siti pada 19 Mac 2024
thank you so much , we appreciate your review.look forward for your next visit.

6/10 Boleh diterima

TAN

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan
Toilet ceiling is dripping, informed staff to repair but in vain. we have to go out to use the public toilets.
Menginap 2 malam pada Feb 2024

6/10 Boleh diterima

LEE CHEE WEI

Menginap 1 malam pada Jan 2024

6/10 Boleh diterima

Christopher Chung Hao

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan
Property could do with uplift and embracing more digitisation. It’s very old and requires some major renovation. Staff are very nice and polite. For example, security deposit could be charged to a credit card instead of cash. The wifi is also very slow and unstable. To be very frank, I would rather book elsewhere with a smaller room, but with better wifi.
Menginap 2 malam pada Jan 2024

6/10 Boleh diterima

Pei Min

Mengembara bersama kumpulan
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
Menginap 1 malam pada Dis 2023

6/10 Boleh diterima

Cheng Hock

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan
Furniture is quite old
Menginap 1 malam pada Dis 2023

8/10 Baik

Wilson

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Menginap 2 malam pada Dis 2023

8/10 Baik

Sam

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
Hotel is old but renovated rooms are available. Its clean and big. Location is good for dining, massages and hair salons. Decent breakfast with accommodating staff. Room were value for money paid. The only issue i faced was toilet bowl in my room had water ponding. After flushing the water does not goes back to the neck of the toilet bowl.
Menginap 1 malam pada Dis 2023

4/10 Lemah

Daryl

Mengembara bersama keluarga dan kanak-kanak
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Opted for newly renovated room whichnI did get assigned. But room is really just another of those small budget hotels you find all over JB. Price totally does not justify. Breakfast is not bad.
Menginap 1 malam pada Dis 2023

6/10 Boleh diterima

POH WAI ELSON

Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
Menginap 2 malam pada Dis 2023

8/10 Baik

Poh

Mengembara bersama kumpulan
Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Repeat collection of tourists fee
My deluxe room was big,clean and comfortable but when i check in,i was told to pay a $10 rm for tourist fee per room,and when i checking out,the counter staff ask me pay $10 rm again,say that they got no record for my payment, luckily i kept the receipt to prove.. pls take note..
Menginap 1 malam pada Dis 2023

6/10 Boleh diterima

KEE LIN

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan
11th Flr ( 1120 ) not been "revamp" . Most of the past booking the room looks good as we are frequent visitor. This time round notice this room is dirty especially bathroom !
Menginap 1 malam pada Dis 2023

8/10 Baik

Ee Chung

Menginap 1 malam pada Nov 2023

6/10 Boleh diterima

Kok Eng

Perhaps to consider refurbishing the rooms.
Menginap 1 malam pada Nov 2023

4/10 Lemah

Daniel

Mengembara bersama kumpulan
Sukakan: Kebersihan
Tidak sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
hotel need to upgrade
Menginap 1 malam pada Nov 2023

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
7 out 10
Front desk lady was so Cheerful, Friendly and Helpful during our check-in. The room we booked was different from webpage, was old and run down. Only bed and pillows are comfortable. others in-room stuffs are om to use. TV was satellite so not smooth at all and not much programs too. wifi also up and down during our 2 nights stay. very nearby walking distance to KSL shopping mall.
Menginap 2 malam pada Nov 2023

8/10 Baik

Choon Hwa

Sukakan: Kakitangan & perkhidmatan
Menginap 1 malam pada Okt 2023

8/10 Baik

TECK CHEE

Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Kemudahan
Nothing
Menginap 1 malam pada Okt 2023

6/10 Boleh diterima

Patrick

I didn’t like is the car park very narrow and clamp and room wifi no connection.
Menginap 1 malam pada Okt 2023

6/10 Boleh diterima

ENG POR

Mengembara bersama pasangan
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan
Bus stops, Food choices and malls next to hotel. Bathroom needs repair with a leaking bathtub and a choke basin. Layer dust seem on furniture in the room
Menginap 1 malam pada Okt 2023
Respons daripada siti pada 23 Okt 2023
Dear GuestThank you for your feedback & we will take the necessary action

6/10 Boleh diterima

Daniel

Menginap 1 malam pada Okt 2023
Respons daripada siti pada 23 Okt 2023
thank you for your stay, have a wonderful day

10/10 Cemerlang

JING

Menginap 1 malam pada Okt 2023
Respons daripada siti pada 23 Okt 2023
thank you for your stay, have a wonderful day

8/10 Baik

Euodia

Menginap 1 malam pada Ogo 2023

6/10 Boleh diterima

Kristina

Menginap 1 malam pada Jun 2023

4/10 Lemah

Suriati

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
Hotel need refurbished.
Respons daripada siti pada 25 Mei 2023
thank you for your feedback.we will highlight to our management

6/10 Boleh diterima

Henry

Menginap 2 malam pada Apr 2023
Respons daripada siti pada 25 Mei 2023
thank you for staying at our hotel

4/10 Lemah

Kelvin

Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Rundown
Menginap 1 malam pada Feb 2023
Respons daripada ivy pada 5 Apr 2023
Good morning dear guest.Thank you for staying with us, we appreciate your feedback and we lookforward to another chance to serve you.Best regards.

8/10 Baik

Cheong

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Weekend getaway
The room, front counter service is good. But the morning breakfast buffet for Sunday is below my expectation especially the Loti Canai and Egg Counter by a Fat Malay guy. The person (guy) is not able to manage and unable to cook any egg except for Canai. When the lady cook is there, even when busy she is still able to serve fried eggs. For the guy, he directs all customers to get scrambled eggs.
Menginap 2 malam pada Feb 2023

6/10 Boleh diterima

Katsunari

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
シャワーのお湯が出なかったのが不満でしたが、あとは良かったです
Menginap 3 malam pada Jan 2023

6/10 Boleh diterima

Angelina Ng

Mengembara bersama kumpulan
Menginap 2 malam pada Dis 2022

4/10 Lemah

??

Pengembara perniagaan
Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
最上階に宿泊しましたが、WiFiが弱すぎ
Menginap 2 malam pada Dis 2022

8/10 Baik

Choo

10/10 Cemerlang

Maung

Menginap 2 malam pada Okt 2022

6/10 Boleh diterima

wennan, sg

Mengembara bersama pasangan
Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
newly renovated but cleaniness is not there. hot water need mins to get hot and basin got flooded with water..
Menginap 1 malam pada Okt 2022

6/10 Boleh diterima

Chun Chiang

Mengembara bersama keluarga
Tidak sukakan: Kebersihan
Not recommend
Menginap 1 malam pada Sep 2022

10/10 Cemerlang

Yuyang

Menginap 1 malam pada Sep 2022

6/10 Boleh diterima

Pengembara yang disahkan

Tidak sukakan: Keadaan hartanah & kemudahan, keselesaan bilik
Booked 3 night stay for the newly renovated room. The room is ok, the aircon does not work well as its not cold when it reaches the middle of the night. The toilet's condition is ok. All their rooms does not have a safe. So do not bring your valuables for your trip if you really planning to leave them in the room. The noise insulation of this hotel is very very bad as you can hear the vehicles driving pass at night. We had a hard time sleeping throughout our entire stay there. We paid approx 60+ sgd per night for our stay here. I really would not recommend staying here for the price you are paying for... Just top up a bit more and stay in better hotels.
Menginap 3 malam pada Ogo 2022

6/10 Boleh diterima

Pengembara yang disahkan

Tidak sukakan: Keadaan hartanah & kemudahan, keselesaan bilik
Not recommended
Booked this 1 night stay for 5 aug as a last min plan because we decided to go in to jb a day earlier but they did not have the same room type as our initial booking for 6 to 9 aug, which was the newly renovated room because they were fully booked. We just accepted and thought it shouldnt be that bad and was given an older room on level 12. The room is super run down, the aircon does not work well, we would wake up in the middle of the night in sweat. The toilet's condition is very bad as well. There was mold at the sink and bath tub area. The showerhead cannot be removed fyi. The noise insulation of this hotel is also very bad as you can hear the vehicles driving pass at night. We had a hard time sleeping throughout our entire stay there. We paid approx 60+ sgd per night for our stay here. I really would not recommend staying here for the price you are paying for... Just top up a bit more and stay in better hotels.
Menginap 1 malam pada Ogo 2022

10/10 Cemerlang

Jack

Menginap 1 malam pada Ogo 2022

10/10 Cemerlang

Kong Chian Philip

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Jul 2022

8/10 Baik

Pengembara yang disahkan

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan
Needs Repair & Maintenance
Conveniently located about 5 minutes walk away from KSL, breakfast buffet was great. Air conditioner seems faulty, the room was only cooling after the entire night of lowest temperature with highest fan speed setting. Shower head was also faulty, overall hotel and room condition is rather old and run down. Hotel staff were helpful and friendly, gave us an extra bed cos we had 3 pax but booked a room with two twin beds. Should consider removing the small mirror facing the bed and have a full length mirror near the door instead, seems creepy to have a mirror looking at the ceiling when you’re lying down.
Menginap 1 malam pada Jul 2022

6/10 Boleh diterima

Gwendoline

Mengembara bersama pasangan
Sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Tidak sukakan: Kebersihan
Overall great location of the hotel. However, the cleanliness of the linen and towels can be further improved. Blood stains can be found on sheets.
Menginap 1 malam pada Jul 2022

6/10 Boleh diterima

Afiq

Mengembara bersama keluarga
Sukakan: Keselesaan bilik
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
Sorry
Newly renovated? More like poorly renovated. Seems like they don't fix things that matter, like the shower, bidet and the toilet door. And the dust under the bed is since ancient. Maintenance housekeeping really not doing their job well.
Menginap 1 malam pada Jul 2022