"Being welcome to pets was really good. There were some issues. Checking in was not good. There was another gentleman and a language barrier. And he was very loud. But the staff member was addrssing him standing in front of me, but talking to him diagonally. I did not hear anything being said to me. How about be right across from him or take him aside. The room was brutal! In that, there was dead air, hot and suffocating. The baseboard heat was hot, the ac unit sounded like a broken tractor, smelled, and did not circulate any air. The second night we got a fan, but it was brutal. Our room was not tidied at all. I called and was told that during check in they told me that if we wanted our room tidied to call. How about a sign on the door? As again, i didnt hear a word said to me at check in. A flush mount ceiling fan is much needed. The room was clean and neat, but you couldnt stay in the room due to the air quality. "