Hotel Dekat Jambatan Burnside

"Where to start? With the welcome packet hanging on the door. My husband and I approached the Inn on the afternoon of May 31, 2026. On the door, we found a welcome packet with a page inside directed to "Expedia Guest." A copy of this is attached. In the attached note, Mark introduced himself and then started complaining about Expedia. In the fourth paragraph of the note, he days the commission Expedia takes "makes it tough for small inns like ours." In the fifth paragraph, I kid you not,...

"Efficient checking. Friendly and helpful manager and front desk staff. Good pace. Good self serve breakfast."

"Room and general areas clean and well maintained. Staff was friendly and helpful. Only complaint was room was a little cramped - one of the beds (two queens) was about 8 inches from the wall, making it difficult to get into that side of the bed."

"This hotel is not what is shown in the pictures. It was evident when I pulled in with my family that the hotel was not clean nor safe due to multiple reasons. We asked for a refund due to the reasons and they refused to refund us. Stay away from this hotel and find some where else even if it cost more money"

"Oh. My. The WORST place I've ever stayed. All of this is true: 1. hair in the sink 2. balled up, filthy washcloths shoved into the AC unit 3. stains all over the walls 4. putrid cigarette smell 5. holes in the bathroom door 6. a live-in neighbor who banged on the wall and screamed the second I got in the room 7. a stinkbug infestation in the curtains and under the bedskirt 8. drunk live-in neighbors who chain-smoked I just left at 11:45pm and got another place. This place should be condemned."

"Just stayed over night good breakfast."

"BIGGER TOWELS PLEASE!!!"

"Poorly maintained property. Staff was nice but this place needs maintenance."

"Very clean room and clean bedsheets and pillows. Hope to come back again."

"Very nice large 2 room suite on 3rd floor. Ceiling fans in both rooms large bathroom with tub shower. Small kitchenette . Table and chairs . Great option for traveling families . 2 queen beds and sleep sofa large tv in living area and bedroom. Nice breakfast lobby eating area and small indoor pool."

"Great location in the midst of the mall and near the highways. Only one disadvantage is you hear the noise of the trucks in the early morning. But clean and spacious."

"HORRIBLE!!! Very dirty all around"

"Very nice room. Hotel front desk was very friendly. Would re visit!"

"the bed and room were very comfortable"

"Cleanliness definitely needs to be better, pool was down, things need to be fixed such as carpet was coming in our room, toilet kept running."

"Everything was good have stayed there multiple times"

"It wasn't a five star hotel but it was clean. It was maintained. It was just a little dated."

"It’s a dump And noise The room was satisfactory But it’s not a good place"