Hotel berdekatan Jalan Ceramic

"Excellent hotel with excellent staff. Both restaurants were excellent. Max and Han at the lounge were so friendly and helpful."

"The friendliness of the staff at reception and restaurant is overwhelming!! Rooms are spacious and very clean. Staff is excellent in arranging tours to Ha Long Bay and SAPA. Nice pool available."

"The staff are very friendly, but the rooms looks very old and different compared to the picture "

"EXCELLENT HOTEL in every way - perfectly clean, comfortable, modern, amazing service by every single staff there, perfect location with everything just around it, great breakfast, totally lovely and relaxing pool area with music and pool bar - simply said, it's a true oasis of peacefulness in the middle of a very hustling-bustling city. We stayed in another hotel in Hanoi, so we can compare, and this hotel was the best decision we could make. We all were looking forward to come back to this...

"Sehr saubere Zimmer, sehr hilfsbereites Personal , schöne Roof Top Bar, gutes Frühstück, super gelegen"

"The staff were extremely professional and helpful. Our rooms were clean and beautiful. The beds were comfortable. Breakfast was good, the wait staff were excellent. The location is in a central area with many restaurants. Keep in mind it is in a bustling area with city noises. I loved people watching from the balcony. My family of five loved our stay."

"朝食のメニューも多く、十分満足出来た。"

"The staff is very good and friendly "

"Huge differnce in price that the hotel charges if you go there in person vs if i book through Expedia..almost 2x more expensive through expedia !!!"

"Staff were great. Vivian was the goat."

"All the staff very nice,help us plan and arrange airport drop off too,the bed and pillow is soft although room not too big but it's in Hanoi so I'm not complaining..."

"Everything was excellent "

"Lovely stay at Bendecir with my mom. The room faces a busy street, with awesome accessibility to the water puppet show and Ngoc Son temple. Great spacious room and nice sky roof breakfast in the mornings. The service by the team is excellent too."

"スタッフサービスは最高でした。色々と尋ねましたが、丁寧に対応してくれました。エアコンのキャパが部屋の大きさに合ってないので、若干快適とは言えないかな。MAXで付けっぱなしであれば大丈夫でしょう。近くのフォー屋を紹介して頂き、日本人も好きな味で良かったです。どうしても気になるのは虫対策です。蚊は3匹ペシっと、それでもやっぱり何かに噛まれてるので、気になる方は香取線香またはスプレーを準備しておけば良いと思います。お国柄ですから多少我慢は必要ですが、寝る前に虫除けスプレーを身体にしたら大丈夫でしょう。"

"The shining hotel was a lovely place to stay in Hanoi. The rooms and staff were lovely and really enjoyed the pool/bar area, especially at night. The staff were fantastic as it was very hot and they did a great job up there"

"Wonderful staff"

"Everything was wonderful! Perfect location for the Old Quarter. Hotel was very nice and breakfast was delicious and convenient. Normally I do not interact much with staff, but the staff here went above and beyond. Staff was very attentive assisting us with day tours as well as communicating with our Grab drivers to get us to where we needed to be. I want to thank Anna, Dana, Frank, Tom and the wonderful bar and kitchen staff for making our stay in Hanoi absolutely wonderful."

"Wonderful stay, professional staff, convenient laundry service."