Mercure Serpong Alam Sutera

Family-friendly hotel with bars/lounges and fitness centre

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Breakfast, lunch, dinner served; international cuisine

Minibar, in-room safe, desk, iron/ironing board

Located near Summarecon Mall Serpong, Mercure Serpong Alam Sutera welcomes families with something for everyone. Enjoy international dishes at Mint & Pepper, drinks at the poolside bar, and strolls in the garden. Dry cleaning and laundry services available.

Excellent

Popular amenities

Bar
Pool
Gym
Housekeeping
Room service
24/7 front desk

RM266 total

includes taxes & fees

9 Nov - 10 Nov

Room options

Check availability for these dates

Tonight

Oct 19 - Oct 20

Tomorrow

Oct 20 - Oct 21

All rooms

1 bed

2 beds

Showing 5 of 5 rooms

Privilege, Double Room, 1 Double Bed

Highlights

Air conditioning

LED TV

Bathrobes

Hairdryer

Eco-friendly toiletries

Private bathroom

Minibar

Coffee/tea maker

32 sq m
City view
Sleeps 3
1 Double Bed

Superior Room, 1 Queen Bed

Highlights

Air conditioning

LED TV

Private bathroom

Eco-friendly toiletries

Hairdryer

Minibar

Coffee/tea maker

Eco-friendly cleaning supplies

26 sq m
City view
Sleeps 3
1 Queen Bed

Privilege, Twin Room, 2 Single Beds

Very good

Highlights

Air conditioning

LED TV

Bathrobes

Hairdryer

Eco-friendly toiletries

Private bathroom

Minibar

Coffee/tea maker

32 sq m
City view
Sleeps 3
2 Twin Beds

Superior Twin Room, 2 Single Beds

Exceptional

Highlights

Air conditioning

LED TV

Private bathroom

Eco-friendly toiletries

Hairdryer

Minibar

Coffee/tea maker

Eco-friendly cleaning supplies

26 sq m
City view
Sleeps 3
2 Twin Beds

Superior Room, 1 Queen Bed, Pool View

Very good

Highlights

Air conditioning

LED TV

Private bathroom

Eco-friendly toiletries

Hairdryer

Minibar

Coffee/tea maker

Eco-friendly cleaning supplies

26 sq m
Sleeps 3
1 Queen Bed

About the area

Jl Alam Sutera Boulevard Kav23, Serpong, South Tangerang, Banten, 15325

What's nearby

Living World - 6 min walk - 0.6 km
Summarecon Mall Serpong - 4 min drive - 2.9 km
Scientia Square Park - 7 min drive - 5.7 km
Indonesia Convention Exhibition (ICE) - BSD City - 9 min drive - 8.5 km
Aeon Mall BSD City - 10 min drive - 8.8 km

Getting around

Serpong Rawa Buntu Station - 11 min drive
Jakarta (CGK-Soekarno-Hatta Intl.) - 35 min drive

Restaurants

‪Haidilao Hot Pot - ‬2 min walk
‪Saigon Delight - ‬3 min walk
‪Zenbu House of Mozaru - ‬3 min walk
‪Sinilagi - ‬2 min walk
‪Auntie Anne's - ‬2 min walk

About this property

Mercure Serpong Alam Sutera

Upscale family-friendly hotel near Summarecon Mall Serpong

Located close to Living World and Scientia Square Park, Mercure Serpong Alam Sutera provides a poolside bar, a terrace and a coffee shop/cafe. Treat yourself to a massage or other spa services. The on-site international cuisine restaurant, Mint & Pepper, offers breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.

Other perks at this hotel include:

An outdoor pool and a children's pool, along with sunloungers
Free self-parking
Buffet breakfast (surcharge), a free shopping centre shuttle and free bike hire
Games, a water dispenser and barbecues

Room features

All 171 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks such as free WiFi and safes.

Other amenities include:

Recycling, LED light bulbs and eco-friendly cleaning products
Bathrooms with eco-friendly toiletries and showers
LED TVs with premium channels
Electric kettles, daily housekeeping and desks

Similar properties

Pool
Spa
Kids pool
Parking included

RM321 total

includes taxes & fees

2 Nov - 3 Nov

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

24-hour return airport shuttle on request for a surcharge
Area shuttle (surcharge)
Free shopping centre shuttle
Free self parking on site

Food and drink

Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; IDR 208,000 for adults and IDR 104,000 for children
2 bars/lounges
A coffee shop/cafe
A poolside bar
A restaurant
Snack bar/deli

Restaurants on site

Maniz Pool Deck
Mint & Pepper
Mocca

Things to do

Children's pool
Free bicycle rentals
Games
Gym
Outdoor pool

Family friendly

Children's pool
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Snack bar/deli

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Wedding services

Business services

24-hour business centre
5 meeting rooms
5,920 square feet of conference space
Computer station

Outdoors

Barbecue grill
Garden
Pool loungers
Terrace
Vegetable garden

Spa

Massage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible public bathroom
Wheelchairs on site

8 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels provided

Entertainment

LED TV with premium cable channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board on request
LED lighting
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 4 PM

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for IDR 450000.0 per night.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

Fee for buffet breakfast: from approximately IDR 208000 for adults and from IDR 104000 for children
Airport shuttle fee: IDR 363000 per vehicle (one-way, maximum occupancy 4)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: IDR 450000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms

No pets and no service animals are allowed at this property

Property is also known as

Alam Sutera Serpong

Mercure Alam Sutera

Mercure Serpong

Mercure Serpong Alam

Mercure Serpong Alam Sutera

Mercure Serpong Alam Sutera Hotel

Mercure Serpong Alam Sutera Hotel Tangerang

Mercure Serpong Alam Sutera Tangerang

Frequently asked questions

Does Mercure Serpong Alam Sutera have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Mercure Serpong Alam Sutera?

As of 19 Oct 2025, prices found for a 1-night stay for 2 adults at Mercure Serpong Alam Sutera on 9 Nov 2025 start from RM 219.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Serpong Alam Sutera pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Serpong Alam Sutera?

Self-parking is free at this property.

What time is check-in at Mercure Serpong Alam Sutera?

Check-in start time: 2 PM; check-in end time: 4 PM. Late check-in is available during limited hours.

What time is check-out at Mercure Serpong Alam Sutera?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Mercure Serpong Alam Sutera provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 363000 per vehicle applies.

Where is Mercure Serpong Alam Sutera located?

This family-friendly South Tangerang hotel is located in the entertainment district, within 3 mi (5 km) of Living World and Summarecon Mall Serpong. Ocean Park and Scientia Square Park are also within 6 mi (10 km).

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Mercure Serpong Alam Sutera

Choose dates to view prices

Photo gallery for Mercure Serpong Alam Sutera

Reviews

Popular amenities

Room options

Check availability for these dates

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

Highlights

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Highlights

View all photos for Privilege, Twin Room, 2 Single Beds

Privilege, Twin Room, 2 Single Beds

Highlights

View all photos for Superior Twin Room, 2 Single Beds

Superior Twin Room, 2 Single Beds

Highlights

View all photos for Superior Room, 1 Queen Bed, Pool View

Superior Room, 1 Queen Bed, Pool View

Highlights

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About the area

What's nearby

Getting around

Restaurants

About this property

Mercure Serpong Alam Sutera

Similar properties

Trembesi Hotel

Trembesi Hotel

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Have a question?

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