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"The staff was extremely friendly, pleasant and more than willing to assist in any way they can. The breakfast buffet had a good spread of eastern and western dishes to choose from. Its located the heart of Jaffna town which makes it very convenient. "

"Great value hotel. What you pay and what you get are excellent. Plenty of staff around if you need anything and the rooms are spacious and cleaned often. "

"staff very friendly. "

"Excellent helpful staff"

"Close to the ancient Nallur temple (5-min walk), this hotel has a standard essential tropical architecture and amenities. The staff were all friendly and helpful. The breakfast buffet, completely vegetarian, was very well prepared, super fresh, and appreciated by my whole family. This isn’t a hotel that’s like a western 5-star and is much simpler as well as quieter, which we appreciated. "

"HOTEL IS NOT EXISTING! IT'S A SCAM. "

"An immaculate heritage building with welcoming staff and delicious homemade food. The hospitality was perfect, and I look forward to my return. "

"When booking through Expedia website, the details that were provided for the stay was Jaffna Heritage Hotel but confirmed details showed Jaffna Heritage Villa. Both managed by same owners and we thought we booked the hotel rather than the Villa. I had already raised this with Expedia but no response!! In future, I will use other booking platforms so that issues raised are resolved promptly. "

"It was a very pleasant stay."