"Feels like a hotel that may be in decline. The rooms are comfortable and the chef I had produced some very good food, but looking about it seemed like no money had been spent on it for a while and an update is overdue."
"Friendly, helpful staff. Short walk to Ferry terminal, train station and in the middle of a vibrant town center with good restaurants and shopping. Floors 3 and above have a great harbor view. Good breakfast buffet. "
"Just back home from a two night stay , for a friends wedding me and my fiancé had an excellent stay , glori at the front desk was brilliant , she was very attentive and was great throughout our trip would highly recommend this hotel on the staff alone , "
"staff was 90% really lovely, unfortunately our check in process was met by a grumpier gentleman who really shouldn't be in hospitality. he had no warmth unlike any of the other staff we encountered. everyone seems to do a bit of everything here and play multiple roles. this gentleman should find a new line of work, or at a different hotel that isnt as high end."
"Did not have any interaction with staff, but everything worked as guided.
A bit more guidance on how to find the place would be useful.
The height of the bed was a bit of a challenge.
We were in room one and it felt brand new."
"Very poorly maintained hotel and overly priced for what you get. Their excuse is it’s a “old building” and they are working on repairs but in my view this does not excuse the price point or lack of maintenance. Would not recommend and will never be back."