Isiata hotels from RM416

"Despite a mix-up when we first arrived, everything was quickly resolved with the help of Elisa, the front desk manager. She handled the situation professionally and ensured the rest of our stay went smoothly, which we really appreciated. She also arranged a birthday cake and a drink, which was a lovely touch. The accommodation itself was excellent, with a superb location and easy access to everywhere. It’s perfectly situated for exploring on foot, so there’s no need for taxis as everything is within walking distance. "

"Room was great."

"Room was ok, but extremely noisy from the square below - not the market people, but people drinking and dining at the restaurant directly below. We ended up leaving a day before we were due to check out, just so we could get a decent night sleep. This could be very different Monday to Thursday nights. Staff were very apologetic, but it’s not their fault people decide to drink, sing and yell out until 4am."

"Very happy "

"Overall, very nice stay and room. We stayed in the junior suite, with canal view for a few days. Pros: The staff were very nice and friendly. I had emailed them before coming and they remember and addressed my questions. They walked us straight to our room and we received a free welcome drink which was a really nice touch! The room is very grand - felt like we were in Bridgerton. Very fancy! The bed was comfortable, clean and the set up of the washroom was great. The amenities like the water provided, complimentary cookies, coffee and the shampoo/bath gel, hairdryer were all very appreciated. The staff was very helpful too! We were provided a map and high level of what attractions and restaurants were nearby. Housekeeping also ensured the room was kept nice and clean. Location was fabulous - 5 mins from major attractions Cons: The canal view unfortunately was blocked by the railing and the mosquito screen was broken. A ton of mosquitos came in overnight and we each received 20-30 bites each, which is not the hotels fault. We called them for help and it took them really long to come. They also did not spray the room or install the insect machine like they said until we called a second time later. We had asked for them to take a look at the blood stains on the walls from when we killed the mosquitoes and clean it. It wasn’t done but the staff when they did come were nice and friendly, and helpful. The tv also was not digital or smart, and there was no tea available in room. "

"Wow! We stayed in the apartment and it was FANTASTIC! Two very comfy beds, tons of space, kitchen, living room, great view of the canals. Great location. Would definitely stay here again. Loved our stay!"

"The hotel is well maintained, with a friendly and helpful staff. Great location."

"perfect location.RIGHT beside the rialto bridge.best free breakfast to get you going quickly."

"Croissants, preserves, brioche, cheese, ham, salami, yoghurt, coffee, fruit juice and water. Very basic but good coffee. Could’ve done with an egg. "