Hotels near Irish American Heritage Center

"I checked in. Waited for the receptionist. I got checked in and provided my credit card. I was assigned to room #2. I requested the first floor because I was traveling with someone that was handicap. At first I couldn't open the door, so I went back to the front desk and was told to tried harder, to move the handle up and down,so I went back and did what I was told but a male came out and asked what I want. I showed him the sleve of my key that showed room #2. (Thursday May 7) I went back to the front desk and had to wait a long time because there were people checking in or asking question. The receptionist searched for another room but there was nothing available and he told me that there was not going to be charges. I asked for the docs I signed and the guy, the receptionist tore the papers in front of me and he said there is not charge because I didn't get a room. I left believing that I was not going to get charges. To my surprised I did. I contacted hotels.com via chat and on the phone. The hotel keeps on twlling them that I will not get my refund because I checked in, and they have a copy of my ID and credit card.... first of all they should not have a copy of my credit card and 2nd the receptionist had to made extra copies because what the hell he tored in front of me. Any how. I will never ever stayed there, they overbooked and they charged you the full stayed, in additional they can give you a room where someoneelse is staying, no a safe hotel."

"NA"

"Lovely, well-appointed and comfortable."

"Great place to stay if visiting students at Loyola. Staff are super courteous. Will stay here again!"

"Great staff. Very friendly and helpful to us."

"Great clean rooms. Parking very convenient."

"The hotel is perfect for Cubs fans, nothing more convenient. Very clean, nice shower & bathroom. Beds are comfortable. Staff is friendly. For the price, not worth it for people who aren’t going to games. The room doesn’t have a fridge or coffee maker. Hotel bar is very cool, but also costly. "

"Its the go to stop when I am in town!! Sixth stay there and have had no issues!!! Thanks and will see you next trip!!"

"Great location "