Hotel Mesra Haiwan Kesayangan di Independence

"First the elevator was broke. We were on the 3rd floor. Then the toilet was clogged. then the coffee machine didn't work. The restaurant was closed due to a convention and we had to use the vending machines for our dinner. Also there was no breakfast due to the convention,\ Terrible experience. And they didn't even offer a discount due to all the problems. Will NEVER stay there again!"

"Great stay. "

"Arrived late to check in. After unpacking it was discovered that the air conditioning didn’t work in the room."

"Everything about my stay was horrible. I selected a hotel with a pool indoor or outdoor. Their pool was down for maintenance . No one made me aware of it prior to me arriving to the property that was one of the main factors of me booking the hotel. Also,in my room the tub was filled halfway with water, and the stopper was broke off. I don’t know if the water came from being back up out the pipe or what then they woke us up with a fire alarm telling us we evacuate the property at 3:30"

"The bathroom door wouldn’t stay open and there was no drain stopper in the sink making it hard to shave and the stopper in the tub didn’t work at all The staff in the bistro were constantly having loud conversations or arguments while we were eating breakfast The temperature in the room was always too hot or too cold. There must have been something wrong with the thermostat The remote for the TV was not properly responsive There was poor lighting in the room and very few outlets"

"Great customer service"