Hotel berdekatan I-X Center

"It was nice and clean with a convenient airport shuttle."

"Dirty sheets and outlets not working, poor room condition "

"I walked in the room. It was filthy dirty. Someone had slept in the bed. It was disheveled. The linens were dirty. It smelled like cigarette smoke and it’s a non-smoking room. The window was wide open. There was cockroaches on the headboard and on the wall I turned around and left as soon right after I walked in. I did not stay here. "

"Very conveniently located near Baldwin Wallace University. Wonderful FREE breakfast with hot foods, cereals, fruits and breads. Friendly staff who have worked there a long time and are willing to help in a variety of situations. Rooms are large and clean! Great hotel! "

"Loved it!!!"

"Bagels were hard, had to ask to have our room re cleaned, staff hung up as if they were in a rush. No towels in pool area. "

"Rooms weren’t very clean. Staff was helpful with bringing extra towels and blankets up to our room. Shuttle was very nice and friendly driver. You have to pay a daily rate to leave your car parked during your trip which I think should have been advertised. I thought it was free parking. Breakfast was good. "

"Breakfast was good. Room was clean and spacious. Staff very friendly."

"This hotel is very clean and the staff was nice. The rooms were also clean and well-appointed. The area is also very nice. The breakfast wasn't extensive, but it was good. The area it was in was also nice. I would come back on future trips. "

"Jackie was so kind! Really appreciated her help. "

"Excelente "

"We chose this hotel because they offered a free shuttle to the airport (CLE), and we could park our car in their lot while away. Hotel is nice, however, we needed to make use of the sofa bed dnd it was not equipped with linens. No extra linens in closet, either. The room phone would not work to contact the front desk, so my husband had to walk down to the front desk to ask for the linens. This was later into the evening. Our flight was leaving at 6:00 the next morning, So we needed to get to...

"I had a wonderful experience staying at Sonesta Suites. The staff truly made the visit memorable—they were incredibly friendly, welcoming, and always ready to help with anything I needed. From check-in to check-out, everyone went out of their way to ensure I was comfortable and taken care of. It’s clear that customer service is a top priority here. I would absolutely stay again and highly recommend it to anyone looking for a comfortable stay with exceptional, helpful staff."

"Room was clean. Nice staff. Loved the balcony "

"I love main stay in general. Our coffee pot didn’t work, but there was always some in the lobby, and "

"We had bed bugs so we had to leave and find another hotel"

"Awesome staff"

"Very clean room and friendly staff. "

"Only person who spoke English was person at desk. No one check on morning breakfast to make sure everything was okay. Didn't put toilet paper & towels in downstairs restrooms for at least a day after being told. Windows really needed cleaning. Tub faucet was loose. "