Hotel dengan Kolam Renang di Hurworth-on-Tees

"We asked for a late check out and even though the hotel was absolutely empty - (we were the only two people at breakfast in a room that could seat 100) the hotel still denied a late checkout (personally I think 11am checkout is too early) so we were charged an extra £20 for a 12pm checkout. When the room costs £500 per night this is totally outrageous. The hotel was empty so it would have been a nice gesture to offer a 1pm checkout given at most high end hotels 12pm is standard. Very...

"The general condition of the hotel is poor, old, tired and a bit scruffy. The rooms just about fit the bill, but the bathrooms are very small. The general condition of the hotel is not good, the corridors are grotty and the floor is uneven. The staff are hit n miss, the cleaning ladies were friendly enough the night shift staff were completely incompetent, and don't expect room service, I had to order in a pizza!! It may have been because it was late, but they declined to provide even a...

"The room was really warm even after adjusting the thermostat. Price of meals and drinks were fair. The staff great."

"It is a beautiful place gorgeous grounds very relaxing been several times hopefully many more"

"The room was nice & clean , a bonus was the air conditioning as it was hot weather . We also ate evening meal there which was ok , breakfast was plentiful with a good choice . We only stayed one night on our way to Scotland & our daughter & family met us there to complete the journey . What was nice was that they were able to park & use the hotel for food / drinks etc . Thankyou we appreciated that 😊"

"Pleasant stay. Breakfast could be better"

"I arrived and the receptionist was nowhere to be found. I waiting’s 5-10 minutes then wandered around looking for staff. Found a kitchen team member who went to find someone. Waited another 5 minutes. Got checked in. Room was cold. Missed dinner due to delays. Shower started lovely and warm, within seconds of stepping in became cold. Had to suffer a cold shower. No hairdryer in the room. Checked out. Mentioned the issues. Receptionist was totally unbothered. Breakfast was nice. A very...

"Good place, happy with the room and facilities. Loved the location which was not complicated from the motorway. Staffs were friendly, polite and always helpful. Breakfast was great."