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Ulasan tentang Best Western Willerby Manor Hotel

3.5 out of 5
Best Western Willerby Manor Hotel
Well Lane, Willerby, Hull, England

Ulasan

8.2

Sangat Baik

Penilaian 10 - Cemerlang. 110 daripada 323 ulasan" "
Penilaian 8 - Baik. 163 daripada 323 ulasan" "
Penilaian 6 - Boleh diterima. 32 daripada 323 ulasan" "
Penilaian 4 - Lemah. 16 daripada 323 ulasan" "
Penilaian 2 - Teruk. 2 daripada 323 ulasan" "

8.2/10

Kebersihan

8.8/10

Kakitangan & perkhidmatan

8.0/10

Kemudahan

7.8/10

Keadaan hartanah & kemudahan

Ulasan

10/10 Cemerlang

duncan

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Business stay in Hull
Loved the building along with the fitness suite. Staff very helpful. Good range of breakfasts. Walking distance to restaurants etc... Would happily stay there again. Who said its grim up north ! The people are lovely !
Menginap 2 malam pada Jan 2020

10/10 Cemerlang

Joanne

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Mac 2020

8/10 Baik

Neil, Durham

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very nice hotel in an unusual location - expected it to be more rural
Menginap 1 malam pada Feb 2020

8/10 Baik

Finn

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Feb 2020

6/10 Boleh diterima

Pengembara yang disahkan

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan
The photo on website is actually the back of the hotel. The entrance and therefore front of hotel is totally underwhelming. Looks more like blocks of flats! Definitely needs refurbishment inside, carpets stained and well worn. Buffet breakfast had little choice, possibly because it had not been replenished when we went in to eat at 9am (served til 9.30). The cooked breakfast was average. Our executive room had 2 double beds which was great, bedding clean, pillows could have been bigger. Towels in bathroom good quality.
Menginap 1 malam pada Feb 2020

4/10 Lemah

Ian

Pengembara perniagaan
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Wouldn’t stay there again!!
Bathroom wasn’t cleaned properly, pubic hair on the wall of the bathroom and the Soap tray. Damp stain on the ceiling of my room Will not be staying again
Menginap 1 malam pada Feb 2020

8/10 Baik

Sally

Sukakan: Kebersihan, keselesaan bilik
Menginap 1 malam pada Jan 2020

10/10 Cemerlang

Paris

Menginap 1 malam pada Dis 2019

8/10 Baik

Robert

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Dis 2019

8/10 Baik

Pengembara yang disahkan

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The staff were very friendly and helpful. The food was very good and there was a good selection for breakfast. The pool and spa also was very good and met our requirements
Menginap 2 malam pada Dis 2019

8/10 Baik

Pengembara yang disahkan

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
The staff at this hotel make it, they are friendly and helpful at all times. We stayed at the hotel for the New Years Eve Gala. The food was excellent as was the service. The hotel however is just a little tired looking.! The rooms are extremely old fashioned and the beds quite small. Our room was huge though, as was the bathroom And it was really clean. I would stay here again but the whole place could really do with a re-fit
Menginap 1 malam pada Dis 2019

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 1 malam pada Dis 2019

10/10 Cemerlang

Dorothy

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Dis 2019

10/10 Cemerlang

Ann

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Dis 2019

8/10 Baik

steven

Pengembara perniagaan
Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Dis 2019

4/10 Lemah

Robert

Pengembara perniagaan
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan, keselesaan bilik
Hotel is a bit tired and needs refreshing, especially the rooms.
Menginap 1 malam pada Dis 2019

10/10 Cemerlang

Pengembara yang disahkan

Menginap 1 malam pada Dis 2019

6/10 Boleh diterima

Laura

Sukakan: Keselesaan bilik
Was very cold and asked twice and still remained cold
Menginap 1 malam pada Nov 2019

10/10 Cemerlang

thomas

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Nov 2019

6/10 Boleh diterima

Nicola

Pengembara perniagaan
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Not great. Room was full of cobwebs! Corner of short dirty. Bed uncomfortable. Unbelievably noisy! Could hear noise through ceiling & walls. Restaurant stopped serving at 8:30pm - Ridiculous
Menginap 2 malam pada Nov 2019

6/10 Boleh diterima

Pengembara yang disahkan

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The room wasn’t available at 4 pm on a Sunday,it didn’t take very long but we weren’t offered a free cup of tea or coffee
Menginap 2 malam pada Nov 2019

10/10 Cemerlang

Chris

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Our stay
A lovely hotel reception girls so freindly welcoming all staff super s lovely place to stay
Menginap 2 malam pada Nov 2019

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
Menginap 1 malam pada Nov 2019

8/10 Baik

Pengembara yang disahkan

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
One of the rooms had a terrible smell, but the staff quickly found us an alternative.
Menginap 1 malam pada Nov 2019

4/10 Lemah

Pengembara yang disahkan

Mengembara bersama keluarga
Sukakan: Kemudahan, keadaan hartanah & kemudahan
Tidak sukakan: Kakitangan & perkhidmatan
I've stayed at Willerby Manor a couple of times and never had a problem. However on this stay there was an incident in the car park and when I asked a member of staff to review the CCTV footage I was told the footage didn't show anything. I phoned back after I checked out to be told that they did have information. Very disappointed that the staff phoned me to lie about the situation initially
Menginap 1 malam pada Nov 2019

8/10 Baik

Culver

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Good place to stay
Quite location helpful staff nice pool and spa facilities although the changing areas are a bit dated good food all you could ask for
Menginap 1 malam pada Okt 2019

4/10 Lemah

Keith

Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Not good for mobility impared
Not good for mobility impared, too many stairs and no lift.
Menginap 1 malam pada Okt 2019

8/10 Baik

Peter

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Very comfortable
Just an overnight but made use of the pool The pool and sports area were great and are more than I was accustomed to Room and bathroom were good size and bathroom had been nicely updated Had a few problems with the restaurant and cooked breakfast but they were sorted efficiently
Menginap 1 malam pada Okt 2019

10/10 Cemerlang

Pengembara yang disahkan

Menginap 1 malam pada Okt 2019

8/10 Baik

Pengembara yang disahkan

Sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 1 malam pada Okt 2019

8/10 Baik

K

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Okt 2019

4/10 Lemah

Kerri

Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
Could do much better.
The room was in need of a clean as there were cobwebs in the corners of the room and the bathroom also was also in need of attention. The soap dispensers were empty. At breakfast, cutlery was greasy as was the juice jug handle. The room needs an update as it felt like we'd gone back to the 70s.
Menginap 1 malam pada Okt 2019

10/10 Cemerlang

Harun

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Okt 2019

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan
The staff was very friendly and helpful every time i contact them. Very good
Menginap 3 malam pada Okt 2019

10/10 Cemerlang

aron

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Okt 2019

10/10 Cemerlang

louise

Menginap 2 malam pada Okt 2019

8/10 Baik

Kim

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Lovely room
Room was lovely , overlooking the garden . Nice bed and great shower . We ate in the Fig Brasserie and were disappointed . I had a goats cheese salad w. Goat's cheese was nice but just accompanied by a few slices of tomato. Seabass was ok , asparagus cooked well but served with a hard round of I think mashed potato . I couldn't work it out . Just needs a bit more care as the price suggests .
Menginap 1 malam pada Sep 2019

8/10 Baik

C

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
pleasant stay
Found reception staff extremely friendly and helpful. The pool, spa and sauna in good clean condition. Very nice modern bathroom. Room was clean and welcoming.
Menginap 3 malam pada Sep 2019

8/10 Baik

Andrew

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Sep 2019

10/10 Cemerlang

GRAHAM

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Ogo 2019

8/10 Baik

Pengembara yang disahkan

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan
No lift. Great brasserie. Friendly, helpful staff. Big rooms. Good breakfast. Decoration getting a bit dated.
Menginap 1 malam pada Ogo 2019

8/10 Baik

Pengembara yang disahkan

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
It was a lovely hotel but I didn't like paying £15 early check in when your room is already for you anyway
Menginap 1 malam pada Ogo 2019

8/10 Baik

Matthew

Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
Birthday night
Good and pleasant stay at Willerby manor for my wife’s 40th Lovely room the Morgan suite. Thank you
Prosecco on arrival bliss
Menginap 1 malam pada Ogo 2019

10/10 Cemerlang

Samantha

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
Tired but worth putting up with
Stayed for 3 nights. The hotel is tired and could do with some new carpets to be fair along the corridors to room. My room was lovely, spacious and a lovely size bathroom. Spa area was very nice and enjoyed the pool, sauna, steam rooms and jacuzzi. Breakfast and food in restaurant very good What made this hotel and the reason I would stay there again is the staff. Every single person working there was so polite, friendly and couldn’t do enough for you. thanks xx
Menginap 3 malam pada Ogo 2019

4/10 Lemah

Pengembara yang disahkan

Mengembara bersama keluarga
Tidak sukakan: Kebersihan
I paid for room on arrival . On checkout receptionist tried charging me again..carpet dirty in hall
Menginap 1 malam pada Ogo 2019

8/10 Baik

Pengembara yang disahkan

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
Tidak sukakan: Keadaan hartanah & kemudahan
No lift and could be a long walk to some rooms so check if you have limited mobility
Menginap 1 malam pada Ogo 2019

8/10 Baik

Pengembara yang disahkan

Menginap 2 malam pada Ogo 2019

8/10 Baik

James

Menginap 1 malam pada Ogo 2019

10/10 Cemerlang

David

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Brilliant
Sunshine super stay
Menginap 1 malam pada Ogo 2019

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 1 malam pada Ogo 2019