2/10
Im really upset! My food and belongings were thrown away and they shrugged it off. Those items were not cheap. I even had a note saying not to move or take. Upon arrival the first time I booked, the room was not up to par. Outlets broken, mold in shower, smelly floors and chair felt unclean. Throughout my stay and to my knowledge, they didn’t clean any of it, only restocked some items. I know they don’t dust behind or under a lot of places. Outside stone wall needs cleaning. Select few staff made it a decent stay but others were rude or uncaring. I would not have stayed if I knew this was how it would be. Broken dryer, hot tub not working, usually busy by the pool and can’t enjoy any of the amenities.
Shelby
Menginap 4 malam pada Jun 2025