Tasik Hamilton, sebuah kawasan kejiranan di Mata Air Panas, menempatkan Baymont by Wyndham Hot Springs On the Lake. Bathhouse Row dan Menara Gunung Hot Springs merupakan tempat menarik popular dan keindahan semula jadi kawasan ini dapat dilihat di Taman Negara Hot Springs dan Hutan Nasional Ouachita. Saksikan acara atau perlawanan di Oaklawn Racing Casino Resort dan pertimbangkan untuk meluangkan masa di Taman Garvan Woodland Gardens, sebuah tarikan popular yang disyorkan. Layari panduan perjalanan Mata Air Panas kami
5321 Central Ave, Hot Springs, AR, 71913
Tempat berdekatan
Pirate's Cove Adventure Golf
2 min memandu - 2.9 km
Hot Springs Mall (Pusat Beli-belah)
2 min memandu - 3.6 km
Central Bowling Lanes
4 min memandu - 6.1 km
Taman Keseronokan Keluarga
6 min memandu - 7.9 km
Oaklawn Racing Casino Resort
9 min memandu - 9.4 km
Bergerak
Stesen Kereta Api Malvern - 32 minit memandu
Mata Air Panas, AR (HOT-Memorial Field) - 11 minit memandu
Restoran
Chick-fil-A
6 min memandu
Canasta Club
16 min memandu
Sonic Drive-In
3 min memandu
McDonald's
4 min memandu
Starbucks
5 min memandu
Tentang hartanah ini
Baymont by Wyndham Hot Springs On the Lake
Hotel berdekatan Hot Springs Mall (Pusat Beli-belah)
Terletak berdekatan Taman Garvan Woodland Gardens, Baymont by Wyndham Hot Springs On the Lake menyediakan sarapan layan diri percuma, kawah api dan gimnasium. Akses Internet wayarles percuma dan bilik-bilik mesyuarat tersedia kepada semua tetamu.
Anda juga akan menikmati manfaat berikut semasa penginapan anda:
Kolam renang terbuka bermusim bersama dengan payung pantai/kolam
Percuma letak kenderaan sendiri
Daftar keluar ekspres, daftar masuk ekspres dan peti simpan selamat di meja/kaunter hadapan
Lif, mesin layan diri dan meja/kaunter hadapan 24 jam
Ulasan tetamu memberikan markah tertinggi untuk kakitangan yang mesra dan lokasi
Ciri-ciri bilik
Semua 84 bilik memiliki keselesaan seperti penyaman udara, dan juga kemudahan seperti Wi-fi percuma. Ulasan tetamu memberikan kata-kata positif tentang kebersihan bilik di hartanah.
Tambahan kepada kesenangan di semua bilik termasuk:
Berbilang bilik mandi dengan gabungan pancuran/tab mandi dan kelengkapan dandanan diri percuma
Televisyen dengan saluran kabel
Mentol lampu LED, peti sejuk dan ketuhar gelombang mikro
Tersedia di sesetengah kawasan awam: Wi-fi percuma dan Internet berwayar
Tempat letak kenderaan dan pengangkutan
Tempat letak kenderaan sendiri percuma di tapak hartanah
Tempat letak kenderaan RV/bas/trak percuma di tapak hartanah
Letak kenderaan sendiri di tapak adalah terhad
Makanan dan minuman
Sarapan layan diri percuma tersedia setiap hari 6:00 hingga 9:00
Aktiviti menarik
Gimnasium
Kolam renang terbuka bermusim
Memancing
Mesra keluarga
Ketuhar gelombang mikro dalam bilik
Kolam berpagar
Kolam renang terbuka bermusim
Pagar kolam
Peti sejuk dalam bilik
Kemudahan
Meja/kaunter hadapan 24 jam
Mesin layan diri
Peti besi di meja/kaunter hadapan
Perkhidmatan tetamu
Pengemasan (harian)
Pertukaran cadar (atas permintaan)
Pertukaran tuala atas permintaan
Perkhidmatan perniagaan
40 bilik mesyuarat
Ruang persidangan seluas 56 meter persegi
Kawasan luar
Lubang bakar
Payung kolam
Perabot luar
Kebolehcapaian
Jika anda mempunyai permintaan untuk keperluan kebolehcapaian tertentu, sila hubungi hartanah menggunakan maklumat pada pengesahan tempahan yang diterima selepas membuat tempahan.
Alat bantuan mendengar
Lif
Mudah diakses kerusi roda (mungkin mempunyai batasan)
Papan tanda braille/timbul
Lain-lain
1 bangunan
4 tingkat
Dewan bankuet
Kawasan merokok yang dikhaskan
Pilihan tempat makan vegetarian
Sarapan vegetarian tersedia
Sekurang-kurangnya 80% cahaya daripada LED
Kemudahan bilik
Bilik tidur
Cadar disediakan
Bilik mandi
Bilik mandi persendirian
Gabungan pancuran mandi/tab mandi
Kelengkapan dandanan diri percuma
Pengering rambut
Tuala disediakan
Hiburan
Filem berbayar
TV dengan saluran kabel
Makanan dan minuman
Ketuhar gelombang mikro
Pembancuh kopi/teh
Peti sejuk
Lain-lain
Bilik tidur bersambung tersedia
Meja
Panggilan tempatan percuma
Pencahayaan LED
Penyaman udara
Seterika/papan seterika
Dasar
Daftar masuk
Daftar masuk bermula jam 15:00
Daftar masuk awal tertakluk kepada ketersediaan
Daftar masuk ekspres tersedia
Umur minimum daftar masuk - 21
Daftar keluar
Daftar keluar sebelum 11:00
Daftar keluar lewat tertakluk kepada ketersediaan
Daftar keluar ekspres tersedia
Arahan daftar masuk khas
Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah
Maklumat yang disediakan oleh pihak hartanah mungkin diterjemahkan menggunakan alat terjemahan automatik
Kaedah akses
Kaunter hadapan dengan kakitangan
Haiwan peliharaan
Haiwan kesayangan dibenarkan dengan bayaran tambahan dikenakan sebanyak USD 50.00 setiap haiwan kesayangan, sepenginapan
Haiwan perkhidmatan dialu-alukan dan dikecualikan daripada fi
Haiwan kesayangan tidak boleh dibiarkan tanpa pengawasan
Kanak-kanak dan katil tambahan
Kanak-kanak adalah dialu-alukan
Katil lipat simpan/tambahan tidak tersedia
Tempat tidur bayi (katil bayi) tidak disediakan
Jenis bayaran hartanah
Maklumat penting
Kemudahan tambahan
Bayaran haiwan kesayangan: USD 50.00 setiap haiwan kesayangan, sepenginapan
Haiwan perkhidmatan terkecuali daripada fi
Senarai di atas mungkin tidak menyeluruh. Bayaran dan deposit mungkin tidak merangkumi cukai dan tertakluk kepada perubahan.
Untuk makluman anda
Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Hartanah ini menerima kad kredit; wang tunai tidak diterima
Ciri-ciri keselamatan di hartanah ini termasuk pemadam api
Hartanah ini mempunyai ruang luar, seperti balkoni, laman dalam, teres, yang mungkin tidak sesuai untuk kanak-kanak; jika anda mempunyai kebimbangan, kami mengesyorkan agar anda menghubungi hartanah sebelum ketibaan anda untuk mengesahkan jika pihak hartanah dapat menempatkan anda di bilik yang sesuai
Hartanah ini menegaskan bahawa amalan pembersihan dan penyahjangkitan dilakukan mengikut garis panduan Count on Us (Wyndham)
langkah-langkah keselamatan perlu dipakai di hartanah untuk tetamu tanpa vaksinasi COVID-19.
Perkara yang kami harus menyebut
Kolam bermusim akan dibuka dari Mei hingga September
Akses kolam renang tersedia dari 8:00 hingga 22:00
Hartanah ini mempunyai bilik bercantum/bersebelahan, yang tertakluk pada ketersediaan dan boleh diminta dengan menghubungi hartanah menggunakan nombor pada pengesahan tempahan
Hartanah juga dikenali sebagai
Baymont Inn Hot Springs
Baymont Inn Hotel Hot Springs
Baymont Inn Hot Springs Hotel
Baymont Inn And Suites Hot Springs
Hot Springs Baymont Inn
Baymont Inn & Suites Hot Springs Hotel Hot Springs
Baymont Wyndham Hot Springs Hotel
Baymont Wyndham Hot Springs
Baymont Inn Hot Springs
Hot Springs Baymont Inn
Baymont Inn And Suites Hot Springs
Baymont Inn Suites Hot Springs
Baymont by Wyndham Hot Springs
Baymont by Wyndham Hot Springs On the Lake Hotel
Baymont by Wyndham Hot Springs On the Lake Hot Springs
Baymont by Wyndham Hot Springs On the Lake Hotel Hot Springs
Soalan lazim
Adakah Baymont by Wyndham Hot Springs On the Lake mempunyai kolam?
Ya, hartanah ini mempunyai kolam renang terbuka bermusim. Akses kolam dari 8:00–22:00.
Berapa kos yang diperlukan untuk menginap di Baymont by Wyndham Hot Springs On the Lake?
Setakat 2 Mei 2026, harga yang ditemui untuk penginapan 1 malam bagi 2 dewasa di Baymont by Wyndham Hot Springs On the Lake pada 10 Mei 2026 bermula serendah RM310, tidak termasuk cukai dan fi. Harga ini berdasarkan harga satu malam paling rendah yang ditemui dalam 24 jam yang lalu untuk penginapan dalam masa 30 hari akan datang. Harga tertakluk kepada perubahan. Pilih tarikh anda untuk melihat harga yang lebih tepat.
Adakah Baymont by Wyndham Hot Springs On the Lake mesra haiwan kesayangan?
Ya, haiwan kesayangan dibenarkan di hartanah ini. Terdapat fi sebanyak USD50.00 setiap haiwan kesayangan, sepenginapan. Haiwan khidmat terkecuali daripada fi.
Berapakah fi parkir di Baymont by Wyndham Hot Springs On the Lake?
Letak kenderaan sendiri adalah percuma di hartanah ini.
Apakah masa daftar masuk di Baymont by Wyndham Hot Springs On the Lake?
Daftar masuk bermula jam 15:00.
Apakah masa daftar keluar di Baymont by Wyndham Hot Springs On the Lake?
Daftar keluar adalah jam 11:00.
Di manakah terletaknya Baymont by Wyndham Hot Springs On the Lake?
Terletak di Tasik Hamilton, hotel ini sejauh 2.2 mi (3.6 km) from Hot Springs Mall (Pusat Beli-belah) serta dalam jarak 9 bt (15 km) dari Oaklawn Racing Casino Resort dan Pusat Konvensyen Hot Springs. Bathhouse Row dan Muzium Lilin Hot Springs juga dalam jarak 9 bt (15 km) pemanduan.
Bolehkah saya membatalkan tempahan saya secara percuma dan terima bayaran balik penuh?
Ya, hartanah ini menawarkan pembatalan percuma untuk kadar bilik tertentu, kerana fleksibiliti itu penting! Sila rujuk dasar pembatalan hartanah di laman kami untuk mendapatkan butiran lanjut tentang sebarang pengecualian atau syarat.
Ulasan
Baymont by Wyndham Hot Springs On the Lake Ulasan
7.8
Baik
Semua ulasan ditunjukkan daripada pengalaman tetamu sebenar. Hanya pengembara yang telah menempah penginapan dengan kami boleh menyerahkan ulasan. Kami mengesahkan ulasan berdasarkan garis panduan kami dan menerbitkan semua ulasan, positif atau negatif.Maklumat lanjutTerbuka dalam tetingkap baharu
8.0
Kebersihan
7.6
Kemudahan
8.4
Kakitangan & perkhidmatan
7.6
Keadaan hartanah & kemudahan
Penilaian 10 - Cemerlang. 500 daripada 1079 ulasan
10 - Cemerlang
500
Penilaian 8 - Baik. 238 daripada 1079 ulasan
8 - Baik
238
Penilaian 6 - Boleh diterima. 155 daripada 1079 ulasan
6 - Boleh diterima
155
Penilaian 4 - Lemah. 98 daripada 1079 ulasan
4 - Lemah
98
Penilaian 2 - Teruk. 88 daripada 1079 ulasan
2 - Teruk
88
Ulasan
8/10 Baik
Veronica
28 Apr 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
overall was good breakfast could get better
Veronica
Menginap 1 malam pada Apr 2026
6/10 Boleh diterima
Lisa
Mengembara bersama pasangan
25 Apr 2026
Decent place for a very reasonable price. Nice staff, eager to please. Room was fine, but floors in lobby area were not clean. Terrible first impression with dead shrubs at entry.
Lisa
Menginap 3 malam pada Apr 2026
4/10 Lemah
Tyler
Mengembara bersama pasangan, Mengembara bersama keluarga
23 Apr 2026
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
The property is obviously not well maintained. Bad A/C, was told to turn down the temp and it would stop. Had to change rooms late at night. Lots of small things in disrepair. Stay was OK but will not stay there again. Most everything appeared clean until you looked closely.
Tyler
Menginap 1 malam pada Apr 2026
10/10 Cemerlang
Cheryl
21 Apr 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Older hotel but beds firm and comfortable. In the lake and very convenient. Price is very affordable.
Cheryl
Menginap 1 malam pada Apr 2026
8/10 Baik
srinivasa
Mengembara bersama keluarga
20 Apr 2026
Sukakan: Kebersihan, keadaan hartanah & kemudahan
It is ok place not much there to spend time!
srinivasa
Menginap 3 malam pada Apr 2026
6/10 Boleh diterima
Lauri A
20 Apr 2026
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
Front desk staff were very nice. Guest room - bed was comfortable, room appeared clean, screen to balcony was torn and grout in tub area looked moldy. Elevator sign on 3rd floor has been vandalized. Breakfast was very disappointing. Waffle maker broken, decaf portion of coffee maker broken, Fruit looked old (except for bananas). Cereal needed replenishing, no juice cups or lids for coffee, The fridge had a gallon of milk. I don't think that meets health standards (should be individual). Worker kept making excuses for everything. Also, given the conditions, having a tip jar on the counter was a joke.
Lauri A
Menginap 2 malam pada Apr 2026
4/10 Lemah
joseph
Mengembara bersama pasangan
19 Apr 2026
Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
What's to like.., well, the view is still there if you get a room overlooking the water. There's that and that's pretty much it. I am sure 25 or 30 years ago this was a fine hotel. I'm equally sure that was the last time it was actually cleaned and kept up. I'm not slamming the employees, who were friendly and polite. But there's only so much they can do. It's the owners/ managers that have cut so many corners to maximize profits I suppose. The cleaning staff only gives everything the once over. Probably only allowed so many minutes per unit. Don't look closely at anything anywhere. The surrounding grounds aren't cleaned too often. The back patio is a total mess, tables and chairs askew and left that way for days. The landscaping is all dying out, nobody tending to it at all that I could see. But I suppose you get what you pay for, and we should have spent a little more. Next time we come to Hot Springs, we'll stay just one night in a little nicer hotel instead of two nights here. But.., if you're on a tight budget like we were, well I guess I should complain so much...
joseph
Menginap 2 malam pada Apr 2026
10/10 Cemerlang
Manan
Mengembara bersama kumpulan
19 Apr 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The whole stay was 10/10! The staff was very nice, helpful, understanding! The pillows on the bed could have been more put together, but the bed was comfortable! The room was clean! The breakfast is 10/10 amazinggggggg! I would book anytime I come back to HotSprings Arkansas! You will definitely enjoy your stay!
Manan
Menginap 2 malam pada Apr 2026
2/10 Teruk
Jose
Mengembara bersama haiwan kesayangan, Mengembara bersama pasangan
16 Apr 2026
Tidak sukakan: Keadaan hartanah & kemudahan
Pool was filthy and not able to be used,bed made noise and pillows were flat,view of the lake was ruined by view of the nasty pool.Bugs on bed
Jose
Menginap 3 malam pada Apr 2026
10/10 Cemerlang
Candace
Mengembara bersama kumpulan
16 Apr 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Breakfast was not fresh. It had been siting there for a while.
Candace
Menginap 1 malam pada Apr 2026
2/10 Teruk
Deborah
14 Apr 2026
Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
This place is a complete dump. From the moment I entered the parking and seeing dead plants and furniture piled up to the right, I knew it wasn’t going to be good.
Room was outdated and furniture was damaged. It took over 10 minutes for water to get hot in the shower. Toilet ran and fridge was loud. Linens were stained. Screen on slider was torn and falling apart.
The next morning, I left for an appointment and housekeeping asked if I was leaving. I said yes and that my room could be cleaned. I came back after being gone for over 5 hours and room had not been cleaned. I went to front desk and complained. I was given another room. It was not much better but at least the toilet did not run and fridge was quiet. I could not lock the deadbolt and had to use the door stopper. Housekeeping wasn't consistent. I dont think all the linens were cleaned since previous guest as they were stained and smelled dirty. Shorts from previous guest were left on the back of the bathrrom door.
Outdoor sitting areas were a mess with cushions thrown all over and not clean.
The breakfast was disgusting. The biscuits served on Monday were at least a day old. They were hard.
I ended leaving early due to the condition of the property and lack of service. I would also itch at night and had bites on my skin.
This place should be closed down as it's substandard.
Deborah
Menginap 5 malam pada Apr 2026
4/10 Lemah
Darius
Mengembara bersama pasangan
14 Apr 2026
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
This place needs a lot of work. It does not reflect the pictures. The pool was out of order, breakfast is only until 9am, my tub was not clean. This place just felt like a cheap motel. I blame myself, normally I do my research. Staff was friendly, but that just doesn’t make up for everything else. I’m gonna assume they run on a skeleton crew which shows.
Darius
Menginap 1 malam pada Apr 2026
6/10 Boleh diterima
Sam
13 Apr 2026
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
Room's need to be swept better. The sheets wouldn't stay on the bed. Corners of the room had dirt piled up like they weren't swept very good. There were long strands of hair in the bathroom and room floors.
Breakfast was okay, the biscuits and sausage need to be baked a minute more. The gravy was too runny, needs to be a tad bit thicker.
Sam
Menginap 2 malam pada Apr 2026
4/10 Lemah
David
13 Apr 2026
Tidak sukakan: Kebersihan
Will not stay at the Baymont or any other Baymonts again.
David
Menginap 1 malam pada Apr 2026
2/10 Teruk
Debra
Mengembara bersama pasangan
13 Apr 2026
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Our 2nd trip here as we had a great experience a year ago with a clean hotel and great staff. This time we schedule a 2 night stay but checked out after the first night when we discovered the bedding had not been changed from previous guests, maybe more than once. It wasn't seen at night but by daylight became apparent that we had been sleeping in someone else's dirty bedding. I contacted front desk host who was very kind and courteous and while waiting for housekeeping we stripped the dirty bedding down to the mattress pad and discovered numerous disgusting stains along with a used bandaid. Who puts supposedly clean sheets back on a mattress pad that disgusting with dirty used bandaids? We were so disgusted and grossed out that we requested a refund and moved out immediately. Again, the host was very understanding and apologetic and courteous but our experience is completely unacceptable standards for a hotel that prides itself on cleanliness. We will not be staying at a Baymont Inn again.
Debra
Menginap 2 malam pada Apr 2026
8/10 Baik
Donald
Mengembara bersama pasangan
12 Apr 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We only stayed one night. We did not eat breakfast there.
Donald
Menginap 2 malam pada Mac 2026
4/10 Lemah
Shawna
Mengembara bersama keluarga dan kanak-kanak
12 Apr 2026
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan
Unfortunately I did not have the same experience as others that I read before booking this hotel. We checked in late (around 10pm) and when we got to our room we quickly noticed that it was not very clean, the floors were sticky with random dust and garbage in the corners, the counters were sticky, the tub was kinda gross. The TV was not hooked up, in fact the cable box was just dangling from the table. However the beds looked clean so we checked for bugs and just decided to go to sleep and address it the next day. When we woke up we found a random camera bag with an SD card in the chair at the desk, and when I brought it to the desk and told her about the status of the room she replied “well was it like that last night” basically said I should’ve done something about it then. She took the camera bag and just set it on the floor like she knew where it was from. She’s right honestly we should’ve said something when we got there but we were exhausted and let it go at the time. We will not stay here again.
Shawna
Menginap 1 malam pada Apr 2026
10/10 Cemerlang
john
11 Apr 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Good breakfast clean property, just 1 complaint but it’s not a deal breaker for staying, they charge a 100$ damage deposit, it was returned 2 days after staying.
john
Menginap 1 malam pada Apr 2026
4/10 Lemah
Chester
Mengembara bersama keluarga dan kanak-kanak
10 Apr 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I booked three nights the first night we were evacuated twice with the fire alarm going on and off just about all night we finally got an apology when checking was not offered any compensation or anything else I thought the breakfast was awful not good enough to be free
Chester
Menginap 3 malam pada Apr 2026
10/10 Cemerlang
Cody
8 Apr 2026
Cody
Menginap 1 malam pada Mac 2026
10/10 Cemerlang
Sarah
7 Apr 2026
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Sarah
Menginap 2 malam pada Apr 2026
10/10 Cemerlang
Lavonda, Memphis
6 Apr 2026
Sukakan: Kebersihan, keadaan hartanah & kemudahan
Everything was great at the hotel they just need a turkey option for breakfast for those who don't eat pork and the young lady that was at the front desk didn't hardly speak English and couldn't understand a lot of the customers that's the only thing that was a problem.
Lavonda
Menginap 2 malam pada Apr 2026
2/10 Teruk
Chris
Mengembara bersama keluarga dan kanak-kanak
6 Apr 2026
Tidak sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Breakfast was alright. There were people with dogs. We were evacuated by fire alarm 3 times in one night. The owner lied and said it was because someone was smoking inside. The truth it that there was a gas leak. This caused one of my 6 year old to have to be snatched out of the shower with shampoo all in her hair and my 10 year old to slip on the wet soap on the stairwell dropping and busting her iPhone. The owner offered absolutely nothing to help remedy the situation.
Chris
Menginap 3 malam pada Apr 2026
10/10 Cemerlang
Montel
4 Apr 2026
Montel
Menginap 1 malam pada Mac 2026
8/10 Baik
Thurman
Mengembara bersama keluarga dan kanak-kanak
1 Apr 2026
Sukakan: Kebersihan, kemudahan
Tidak sukakan: Kakitangan & perkhidmatan
When we arrived at 11pm that night. Doors were locked knocked for 15 mins. Thank goodness another person staying at the hotel seen us and let us in. Guy behind the counter didn’t care, didn’t greet us, didn’t apologize, very cold and borderline rude. This is our second year staying at this hotel and I’m not sure if we’ll book again when we come back next year. the morning lady who also stocked the breakfast was absolutely amazing and gave our daughter some food to feed the turtles. Room was clean, water didn’t get hot in the shower. Friendliness and customer service will go a long way. Don’t know who the guy behind the counter was at night, but he absolutely sucks at his job. I don’t even care if he owns the hotel.