4/10 Lemah
lia
Mengembara bersama keluarga
24 Mac 2026
bad experience. Room door lock did not open. Since it is monitored remotely, I had to call many times to get solution and the end we got moved to another room after an hour being on the phone and trying to get someone to help. Second day, they shut the water service, when I complained I was told that there was a warning by front desk when I know I was not a hotel guest. Did anyone call me to give me a warning? NO. I could not shower or use kitchen. Room was outdated, several vertical curtains pieces were missing so we have no privacy in room and glass table had fingerprints marks all over. I was charged $83.10 for taxes, which I was not warned before I booked. Now when I see the breakdown it is mostly for TCL charges, basically if you do not pay you do not enter into the room. Not happy with this charge mentioning the conditions of the room.
lia
Menginap 2 malam pada Mac 2026




































