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Ulasan tentang The Arca

3.5 out of 5
The Arca
43 Heung Yip Rd, Wong Chuk Hang, Hong Kong

Ulasan

8.6

Cemerlang

Penilaian 10 - Cemerlang. 35 daripada 67 ulasan" "
Penilaian 8 - Baik. 21 daripada 67 ulasan" "
Penilaian 6 - Boleh diterima. 8 daripada 67 ulasan" "
Penilaian 4 - Lemah. 2 daripada 67 ulasan" "
Penilaian 2 - Teruk. 1 daripada 67 ulasan" "

9.4/10

Kebersihan

9.0/10

Kakitangan & perkhidmatan

8.8/10

Kemudahan

9.0/10

Keadaan hartanah & kemudahan

9.0/10

Mesra alam

Ulasan

10/10 Cemerlang

Alford, Cochrane

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great
Menginap 10 malam pada Apr 2024

10/10 Cemerlang

Mahmut Ceyhun

Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Great staff great hotel
Menginap 1 malam pada Apr 2024

10/10 Cemerlang

Nga Yin

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very nice room and view
Menginap 1 malam pada Feb 2024

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Great experience
Amazing Housekeeping service. Front Desk staffs need more training on their telephone manner skills.
Menginap 7 malam pada Feb 2024

10/10 Cemerlang

BERNICE

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The place was phenomenal with impeccable interior design for the rooms, not too many that would make it too fancy but enough to feel comfy and at ease. The bed was amazing and surprisingly huge which gave the uk time sleeping quality
Menginap 1 malam pada Jan 2024

10/10 Cemerlang

Patty

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
My husband and I stayed at a very comfortable room over looking the marina. What a very nice view to wake up to every morning!! I also really enjoyed my dining experience on the patio. Good food, very friendly service and reasonable price! They even have an art exhibition on site!! I would definitely recommend Arca to my friends!!
Menginap 4 malam pada Jan 2024

10/10 Cemerlang

Mau Ching

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Clean and tidy, staffs kind and friendly. Make us feels welcomed.
Menginap 1 malam pada Jan 2024

10/10 Cemerlang

Yee wa

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Jan 2024

10/10 Cemerlang

Yanwai

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The bathroom setting is funny who needs two shower stalls. The semi transparent bathroom wall causes inconvenience. Overall the room is spacious, comfortable, clean and stylish.
Menginap 2 malam pada Dis 2023

10/10 Cemerlang

JAE AH

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
잘 지내고 왔습니다.
위치가 Wong Chuk Hang이라 홍콩섬 아래쪽이어서 일반적인 관광지는 아니지만 그래도 메트로나 버스가 있어서 괜찮아요. Aberdeen 가보실 분들은 걸어서도 갈 수 있고 Lama섬 이동도 좋습니다(배 시간은 잘 체크해야 해요.) Ap Lei Chau와 바다에 배 풍경 만으로도 홍콩 느낌나고 좋아요. 꼭 sea side 뷰로 잡으세요. 30층 이상이 좋습니다. 숙소는 최신이라 깔끔하고 좋았습니다. 스위트룸이 아니면 욕조가 있는 건 아니지만 샤워룸도 쓰기 편했어요. 어매니티와 비누는 따로 없고 핸드워시와 바디로션까지 통으로 준비되어 있어요. 식당도 가성비 좋아요. 최근에는 Earlybird Dinner 이벤트도 하고 있어서 여행 막바지에 피곤할 때 어디 안나가고 잘 이용했어요. 저희는 사람만 갔지만 반려견 같이 가시는 분들은 더 좋을 것 같더라구요. 강아지용 식사도 사서 테라스에서 같이 먹을 수 있게 했어요.
Menginap 2 malam pada Dis 2023

10/10 Cemerlang

Albert

Menginap 8 malam pada Dis 2023
Respons daripada the Arca Team pada 2 Jan 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,the Arca Team

10/10 Cemerlang

haitong

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
It's rare to find such spacious hotel rooms in HK
Menginap 6 malam pada Dis 2023
Respons daripada the Arca Team pada 2 Jan 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,the Arca Team

10/10 Cemerlang

Paul

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Very happy with stay
Overall quality very good, location a bit quieter but close to MTR station with quick links to central. Terrace on level 3 very nice, pool deck on roof closed for winter (some light damage to mural artwork on roof level likely to be repaired during winter maintenance). Rooms and public area all modern and in good condition. Staff replaced used amenity kit on first night, but on second night provided additional toothpaste without replacing toothbrush (ie more eco on second night). Rooms decent size and modern, good amenities and luggage rack area provided. View from sea view rooms very good. Staff very helpful, especially Winston. Would have appreciated instructions on how to use coffee machine, and a reminder that only bottled water or water specifically labelled “drinking water” should be consumed in Hong Kong.
Menginap 3 malam pada Nov 2023
Respons daripada the Arca Team pada 8 Dis 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,the Arca Team

10/10 Cemerlang

Joanna Wai

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Nov 2023
Respons daripada the Arca Team pada 25 Nov 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,the Arca Team

8/10 Baik

NANAMI

Menginap 2 malam pada Nov 2023
Respons daripada the Arca Team pada 11 Dis 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,the Arca Team

10/10 Cemerlang

Jimmy C C

Menginap 1 malam pada Nov 2023
Respons daripada the Arca Team pada 25 Nov 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,the Arca Team

6/10 Boleh diterima

Miss

Menginap 5 malam pada Okt 2023
Respons daripada the Arca Team pada 25 Nov 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,the Arca Team

10/10 Cemerlang

Yuen Ting

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Got free upgrade ! Great services !
Menginap 1 malam pada Sep 2023
Respons daripada the Arca Team pada 2 Okt 2023
敬爱的顾客，感谢您对我们酒店的精彩评论！我们十分高兴听到您在我们酒店过得愉快，并十分期待您的再次光临。祝好，

6/10 Boleh diterima

Amy

Mengembara bersama keluarga
Sukakan: Kebersihan, keselesaan bilik
Amenities are nice for family.
This was a comfortable hotel if you only look for a kids and dogs friendly vacation place. Customer services were disappointed. I booked it for celebrating my girl’s birthday. Cake was sent wrongly. A birthday card for greeting wrote my helper’s name. However. while mistakes were made they were helpful, yet this experience made me hesitate to come again if I need to organise family event in the future.
Menginap 1 malam pada Ogo 2023
Respons daripada the Arca Team pada 17 Ogo 2023
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,the Arca Team

8/10 Baik

Chung Ming

Menginap 1 malam pada Jul 2023
Respons daripada the Arca Team pada 5 Ogo 2023
敬爱的顾客，感谢您对我们酒店的精彩评论！我们十分高兴听到您在我们酒店过得愉快，并十分期待您的再次光临。祝好，the Arca Team

8/10 Baik

Pengembara yang disahkan

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Great experience
The hotel pool has a great view and hotel room is comfortable and spacious. Staff are friendly and helpful.
Menginap 2 malam pada Jul 2023
Respons daripada the Arca Team pada 13 Jul 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,the Arca Team

8/10 Baik

Ka Hing

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Jul 2023
Respons daripada the Arca Team pada 13 Jul 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,the Arca Team

8/10 Baik

Wing Yi

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Mei 2023
Respons daripada the Arca Team pada 29 Mei 2023
敬爱的顾客，感谢您对我们酒店的精彩评论！我们十分高兴听到您在我们酒店过得愉快，并十分期待您的再次光临。祝好，

6/10 Boleh diterima

YUI

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mei 2023
Respons daripada the Arca Team pada 22 Mei 2023
敬爱的顾客，感谢您花时间分享您的住宿体验。我们希望能够在不久的将来欢迎您的再次光临！祝好，

8/10 Baik

Man Hon

Menginap 1 malam pada Mei 2023
Respons daripada the Arca Team pada 17 Mei 2023
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,

2/10 Teruk

Chun Bun Albert

Sukakan: Kebersihan
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
Staff service is really poor and inexperienced, swimming pool closes at 7 which is way too soon, didn’t have chance to swim at all due to storm signal
Menginap 1 malam pada Mei 2023
Respons daripada the Arca Team pada 17 Mei 2023
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

10/10 Cemerlang

Hiroyuki

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
スタッフの方の対応が親切でした。 次遊びに行っても同じホテルに泊まりたいです。
Menginap 2 malam pada Mei 2023
Respons daripada the Arca Team pada 17 Mei 2023
お客様へ、ホテルの良いレビュー、ありがとうございます。我々のホテルで滞在を満喫していただけた事にとても感謝しております。またお会いできるのをお待ちしています。

8/10 Baik

fung yin

Menginap 1 malam pada Apr 2023
Respons daripada the Arca Team pada 22 Mei 2023
敬爱的顾客，感谢您对我们酒店的精彩评论！我们十分高兴听到您在我们酒店过得愉快，并十分期待您的再次光临。祝好，

8/10 Baik

Yin

Mengembara bersama keluarga
Very clean and friendly
Menginap 1 malam pada Mac 2023
Respons daripada the Arca Team pada 30 Mac 2023
敬爱的顾客，感谢您对我们酒店的精彩评论！我们十分高兴听到您在我们酒店过得愉快，并十分期待您的再次光临。祝好，the Arca Team

10/10 Cemerlang

man yee

Menginap 1 malam pada Mac 2023
Respons daripada the Arca Team pada 24 Mac 2023
敬爱的顾客，感谢您对我们酒店的精彩评论！我们十分高兴听到您在我们酒店过得愉快，并十分期待您的再次光临。祝好，the Arca Team

8/10 Baik

Chun Wai

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Feb 2023
Respons daripada the Arca Team pada 23 Feb 2023
敬爱的顾客，感谢您对我们酒店的精彩评论！我们十分高兴听到您在我们酒店过得愉快，并十分期待您的再次光临。祝好，the Arca Team

6/10 Boleh diterima

JUNICHI

Menginap 2 malam pada Jan 2023
Respons daripada the Arca Team pada 11 Mac 2023
敬爱的顾客，感谢您对我们酒店的精彩评论！我们十分高兴听到您在我们酒店过得愉快，并十分期待您的再次光临。祝好，the Arca Team

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Dis 2022
Respons daripada the Arca Team pada 29 Jan 2023
敬爱的顾客，感谢您对我们酒店的精彩评论！我们十分高兴听到您在我们酒店过得愉快，并十分期待您的再次光临。祝好，the Arca Team

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
十分好 第二次住
Menginap 1 malam pada Dis 2022
Respons daripada the Arca Team pada 9 Jan 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerelythe Arca Team

10/10 Cemerlang

Jonathan

Menginap 1 malam pada Dis 2022
Respons daripada the Arca Team pada 2 Jan 2023
敬爱的顾客，感谢您对我们酒店的精彩评论！我们十分高兴听到您在我们酒店过得愉快，并十分期待您的再次光临。祝好，the Arca Team

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
浴室有上手客人留低嘅牙線⋯⋯
浴室有上手客人留低嘅牙線⋯⋯
Menginap 1 malam pada Dis 2022
Respons daripada the Arca Team pada 26 Dis 2022
敬爱的顾客，感谢您花时间分享您的经历。虽然我们希望能够给您更好的住宿体验，但您的评论对我们学习并改进我们的服务非常重要。我们虽然致力于为顾客提供好的住宿体验，但很显然我们的服务仍然存在缺失，且不能使您满意。如果您愿意给我们一个机会来赢回您的信任，我可以向您保证我们将会尽全力让您获得最佳的酒店住宿体验，并使您再次喜欢我们的酒店。祝好，the Arca Team

8/10 Baik

Hon Man Raymond

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Nice new hotel not many facilities and not very centralised location. Good for families and pets vacation.
Menginap 1 malam pada Dis 2022
Respons daripada the Arca Team pada 25 Dis 2022
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,the Arca Team

10/10 Cemerlang

Ho Sum

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Dis 2022
Respons daripada the Arca Team pada 19 Dis 2022
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,the Arca Team

8/10 Baik

Ming Mei

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Dis 2022
Respons daripada the Arca Team pada 19 Dis 2022
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,the Arca Team

4/10 Lemah

Ka Ian

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Tidak sukakan: Kakitangan & perkhidmatan
Poor arrangement
We have booked a sea view king room but we are very disappointed with the experience we had. We are not allowed to use the outdoor terrace because there is an event booked on the first day. And then we are not allowed to enjoy the sky bar on the second day morning. What are we paying for is just for the room? The public areas can be just closed because of the event without any advance notice! It is very bad arrangement and experience for the guests. Are we supposed to just stay in the room? Are we staying at the quarantine hotel??
Menginap 1 malam pada Nov 2022
Respons daripada the Arca Team pada 4 Dis 2022
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,the Arca Team

8/10 Baik

Ka Wai

Menginap 1 malam pada Okt 2022

6/10 Boleh diterima

Fanny

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
房間設計不錯，只是在工廠區
Menginap 1 malam pada Okt 2022
Respons daripada the Arca Team pada 1 Nov 2022
敬爱的顾客， 感谢您对我们酒店的精彩评论！我们十分高兴听到您在我们酒店过得愉快，并十分期待您的再次光临。 祝好， the Arca Team

8/10 Baik

Adrian Keng Siang

Pengembara perniagaan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Its not in the usual noisy crowed part of HKG. Close to Ocean Park and Stanley and still just 3 stops away from the crowd via MTR.
Menginap 2 malam pada Okt 2022
Respons daripada the Arca Team pada 21 Okt 2022
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,the Arca team

8/10 Baik

Yuzuru

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
客室が清潔で快適だった
Menginap 6 malam pada Ogo 2022
Respons daripada the Arca Team pada 14 Sep 2022
お客様へ、ホテルの良いレビュー、ありがとうございます。我々のホテルで滞在を満喫していただけた事にとても感謝しております。またお会いできるのをお待ちしています。

10/10 Cemerlang

Glady

Menginap 2 malam pada Ogo 2022
Respons daripada the Arca Team pada 14 Sep 2022
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Baik

choikam judy

Menginap 2 malam pada Ogo 2022
Respons daripada the Arca Team pada 14 Sep 2022
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Cemerlang

Ching Yee

Menginap 2 malam pada Ogo 2022

4/10 Lemah

Lok Wang

Menginap 1 malam pada Ogo 2022
Respons daripada the Arca Team pada 14 Sep 2022
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Pet Friendly Sanctuary
Pet friendly advertising and went well above expectations
Menginap 6 malam pada Ogo 2022
Respons daripada the Arca Team pada 14 Sep 2022
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Baik

PUI CHUNG

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
因海鲜舫已關閉，窗外景色遜色一點。
Menginap 2 malam pada Jul 2022
Respons daripada the Arca Team pada 14 Sep 2022
敬爱的顾客，感谢您花时间分享您的住宿体验。我们希望能够在不久的将来欢迎您的再次光临！祝好，