Hotel Dekat Hollins Park

"Average in all areas. We had an alarm go off in our room with a consistent beep. A lady came up and took it off the wall to silence it. Will not stay here again."

"Clean, convenient location, friendly staff. Loved the waffle maker at breakfast! Would have liked an extra luggage rack in room. It was very spacious and could have easily fit one"

"Our main reason for choosing this property was it had an indoor pool. When we checked in, we were told the pool was not working and they didn’t know when it would be back in working order. This should be posted on their website. Another issue is that when I asked for a receipt at check out the young man did not seemed pleased. He was not very receptive at all to questions or acted as if he wanted to be there. My husband did appreciate the breakfast."

"Nice room and everything looked new. Sadly only plugs on one side of the bed. And the handheld shower part was broken. But it was clean and nice."

"Staff was friendly, explaining the amenities. Room was clean and comfortable."

"Exceptional breakfast! And the air conditioning was great too."

"This was a great day all around."

"Upon our arrival, we were warmly greeted and provided with delicious, warm chocolate cookies. Our room was spacious and quiet. The complimentary continental breakfast was adequate and it's dining area was comfortably arranged. The location was perfect, directly accessible from I-581. And the cost was reasonable."

"Good hotel overall; better than expected for the reasonable price."

"We thought we were going to need another room due to a softball travel situation and the staff tried so hard to help us but it turned out we didn’t need an additional room after all. Their kindness meant so much to us anyway."

"Lobby area and bar were fine, but the room and hallways smelled like old wet clothes. The smell in the hall was just as bad. Had to open sliding door overnight to help. Dark and dingy overall. Not worth the Marriott price tag by any means. Not a hotel I will come back to. Also, they charge extra if you drive. Really, $5 to park at the hotel Im staying at."

"Had a comfortable stay at Gateway Hotel. The rooms were clean, and the staff was courteous and helpful. The location was convenient, and the overall experience was pleasant, everything was good. Thank you for the hospitality!"

"Gorgeous and chic hotel, walkable to any downtown location that you’d want! Staff is top notch and the furniture is awesome and is for purchase along with some other decor. Drinks are awesome at the bar, along with the appetizers! My date thoroughly enjoyed our stay and we both woukd highly recommend this unique experience "

"It was clean & quiet, the staff was friendly and it felt more like a studio apartment than a hotel room. Was satisfied & will be staying here again when I return to Roanoke."

"The property is undergoing renovations so there was the expected construction dust and things around. However that night the fire alarm went off and they evacuated the hotel for safety precautions! I had just dozed off, there was a small child who was scared to death! The gentleman at the front desk looked terrified and he was on two separate phones he looked a nervous wreck!"

"Front desk clerk."

"Under reno. No amenities available."

"I loved the room It was very spacious.. I love the history of the building( architecture too) and the convenience to everything downtown."

"Very clean and the staff were very nice."

"Amazing hotel, clean rooms, the bar was great, and the pool was relaxing. We had an issues with the elevator, but management addressed the concern and even provided a free night in the future due to some circumstances around the incident. Nice to see that this hotel was sorry for I problem and wanted to make it right. Rarely see that anymore with any business. Will definitely return"