2/10 Teruk
Hee Teck Eric
19 Jan 2026
as i mentioned in earlier feedback and email that we booked and paid a premium for the location and 3 rooms a apartment and on the day of check in we are told the apartment is not available
we are given an alternative 3 rooms apartment but the location and the conditions of the unit was terrible and unacceptable..
after some discussion we are left with no choice but to accept another 2 room apartment (lower value unit)
we are not offered any refund as i felt that i am getting something of lower value ..
as we are already in country and we are left with no choice but to accept a lower grade and smaller apartment.
we felt that we need to be compensated for this
Hee Teck Eric
Menginap 3 malam pada Jan 2026
























