Hirasawa hotels from RM186

"Everything was spotless clean and many goodies such as free drinks etc staff ver nice and helpful "

"Clean, spot on service "

"We stayed in the Standard Double Room, Non Smoking (No Extra Bed, 18 sqm). The room was clean, practical, and slightly more spacious than typical business hotels. The bathroom had a small bath tub, which is customary, and a humidifier was provided where you add your own water before switching it on. Amenities such as coffee, toothbrushes, and combs were available at the lobby’s self-service corner. Check in was smooth and the hotel already had our Expedia reservations prepared. As with most Japanese hotels, copies of our passports were taken during registration. The hotel also provides coin laundry facilities along with vending machines for drinks and beer. The location is convenient, a short walk from Matsumoto Station and within walking distance to Matsumoto Castle. While there is a shopping mall right beside the hotel, it is currently closed. The nearest active mall is further south, closer to the bus terminal. Overall, Richmond Hotel Matsumoto provided a comfortable stay in a well connected part of the city."

"Incredible value. Made is feel like special guests. Two people showing us to our rooms. A shuttle driver running after us to offer a ride to the train station (we didn't know there was one). Fantastic open bar cocktail hour. Delicious breakfast buffet. "

"Great amenities, loved the bath room, friendly staff, convenient location"

"The room we had was a little musty and realized that the fan in the bathroom did not work. Also, the bed was a semi double which was a bit small for two, tall but skinny adults. The room had enough space for a rolling luggage and two backpacks. Since we were traveling light, the small room size wasn’t a big issue for us. Overall, a decent place to stay for a night or two. "

"Very easy process to self check in, room spotless, great free drinks options, excellent breakfast (would recommend getting double portion of 'toast', which is delivered to your door at specified time (you must choose order before 11pm). Great location next to lake front. Would def stay again 😎"

"Very clean room . Staff very helpful and respectful. Breakfast choices were excellent. If I went to Matsumoto agin I would happily stay at Ace Inn"

"Excellent breakfast buffet."