Hotel Dekat Heritage Square

"Rooms were in excellent condition and very clean. Breakfast was fresh and had a few good options to choose from. Staff was very friendly. "

"It seemed like the room had been remodeled but the furniture was old and could be upgraded. The pillows were flat. I requested an extra pillow and the staff left 2 pillows. That was nice, the water in the shower never warmed up, while the water from the sink faucet came out very hot. We had a hard time turning on the AC, it did work but it took a lot of time and effort to turn on. I feel that for rate I was charged they would have been better accommodations."

"The staff and property were great. We arrived after check in time and had to wait 15 mins until our room was ready. Because of that, we were comped a free Margarita at the bar. Mattress was not comfortable because of slight dip in the middle. Kids running and screaming up and down the hallway at midnight. Final invoice charged us $3 for a bottle of water in the room, which we did not drink. They said they’d remove that charge, so, we’ll see. Unless nothing else is available, we won’t be staying...

"AC not working in room. Front desk staff not helpful and rude."

"Super clean"

"I LOVE staying at this place!"

"Everything was great"

"Clean room good parking sir cool"

"Hi! Even though they are undergoing a major renovation the staff, the room, and the breakfast was amazing. "

"Breakfast was good and very cleaned room."

"The front desk team member Sophia was great her customer service was exceptional and she really helped to accommodate my stay the breakfast in the am is so convenient and good to fill u in the am as well as the staff making sure everything g was always filled the rooms so clean w great amenities needed for 2 to 4 or more as a family the ice box was perfect to keep drinks and left overs I also like the outside area and things for kids to do pool basketball and ping ping as well as a bbq area for...

"Dinner was 250 and we both didn’t even order entrees after we order the ceaser salad takes over an hour to get to the table and was just kinda mid over all needed more dressing both other appetizers were cold. The place ran out of power and the offered no way to help customers out just threw a bunch off glOw sticks on the ground. I understand being busy but this whole time there was a lack of customer service and a terrible reputation of the Hilton chain. Breakfast was good but saw lots people...

"Convenient location; staff was very helpful. I did see one cockroach near the bed and the door did not seal properly, but for one night and the super reasonable price, I didn't mind that much. Everything else was clean and par for the course for a budget motel."

"We stayed for just one night. It was Memorial Day weekend and the hotel was sold out. It was an absolute disaster. There were teenagers everywhere. It must have been sports teams . It was noisy and messy and I didn't get much sleep at all since we were on the 1st floor right next to the lobby. The breakfast area was so dirty and there was barely enough food. Overall a very unsatisfying experience, especially for $300/night!"

"Clean and relaxing room."

"Everything was perfect. What a beautiful location on the water with the view of the boats. The room was great and the staff was very nice. The little extra treat when we checked in was a great touch! This is my 2nd time staying there and I'm positive I'll be back! Thanks for a great stay!"

"The staff were friendly and location was convenient."

"Jjiuji"

"The White Caps Motel is a fantastic choice if you're looking for a simple, no-fuss stay. The rooms are updated, spotless, and have everything necessary for a comfortable night. It’s an excellent value for the price in Ventura, especially with the easy parking right outside the door. Highly recommended for travelers who appreciate quality and convenience."