Search Inns in Helmsley

"Not very good, when the bar closed at 11pm the night staff on reception was serving on the bar absolutely clueless, must of had no handover of the bar couldn’t find the sparklers for the beer pumps. Should have 2 people to work on the night shift was running around like a headless chicken. Very poor service would not stay again."

"Really enjoyed our stay. The staff were welcoming and professional. The room and bathroom was spacious, clean and well set out. The breakfast was varied and plentiful. I will definitely stay again when in the area!"

"Lovely hotel. Staff good. Room was spotless just a terrible sewage smell coming from the bathroom sink. "

"Yes welcoming for dogs. Had a poolside suite. Only things i would say are the pillows are very hard and the bed linen could be softer. I say this because is expensive to stay. Also had to pay for a cappuccino at breakfast and i think when you pay this money you shouldnt need too"

"All the staff we spoke to were really friendly and helpful, the 2 ladies who cleaned our room were lovely and the room was immaculate"

"Very clean , staff very helpful , lovely stay"

"Good stay overall. What i would say is dont expect it to look like the pictures we was but when we got there looked like a block of flats. Breakfast wasnt the best tbh very little on offer very basic but it was included with our stay. For the price you cant go wrong as nesr york its double the price. "

"I have stayed at the Minster Hotel before the rooms are beautiful breakfast plentiful and variety of fresh yogurt grapefuit apple cereals plus a hearty english breakfast cooked to order and staff very accommodating and friendly. The stairs are my only issue and i suggest u try and get a room on a lower level but other than that a fantastic hotel close to all that York has to offer. "

"The staff were great and they put balloons in our room for my wife's birthday which was a lovely touch. The room wasn't very impressive for the price I paid, it needed a lot of touch ups and wasn't very clean. The bathroom is also tiny. I would have expected a lot more for the price."