Hotel Dekat Heart Lake

"Nice hotel. Stayed in king suite. Great large size couch. Fridge was on the small size our leftovers couldnt fit it. Friendly staff. Would definitely stay there again!"

"The attendant was very pleasant. "

"I feel this hotel is priced too high for what it offers. The bed was comfy and the room was clean, but the bathroom sink was obviously clogged because it would fil up with the tap running only seconds. It was hard to adjust the shower temperature to something comfortable and the conditioner in our shower was completely empty. The AC/temperature unit is outdated, but honestly the hotel is outdated in general. I didn't like that the wifi was open to the public, I didn't feel great about...

"Only muffin and coffee "

"Excellent "

"The hotel was clean, the staff super friendly and I really enjoyed my stay. My only complaint is that I don’t have a credit card and instead of just taking a deposit off my debit card, I had to use the ATM to make a pretty big cash withdrawal to be placed in the hotel safe. I'm not big on using cash, so I really didn’t like having that amount on me to continue traveling the next day, since I couldn't stop by a bank to deposit it again."

"It was Easter and the staff put out a scavenger hunt for the kids they had a blast… thank you so much "

"..."

"Very Goood"

"NA"

"Dirty bathrooms, mould in bathrooms, bedding with hair on it "

"good"

"Parking was easy the room was spacious and clean. There was no staff. No front desk . It was easy to access the room. Microwave and a small fridge was available "

"Good for an overnight or few night stay. Waited a few minutes for someone at the check in desk. The hotel needs some TLC. It's not outdated, just needs a refresh / clean up. The ice machine was not working on second floor. No big deal. Would appreciate continental breakfast going to 10:30am instead of 10am. The heater in Room 219 is a bit noisy and I finally had to turn it off completely because it was keeping me awake. Check out was efficient. "

"Great customer service. Nice to be able to bring my dog. "

"We had to wait in the lobby past 5:30pm for our room that was supposed to be a 4pm check in. We were told there were “too many” early check ins and they were cleaning. After travelling 8+ hours and my mom across countries 12+ hours. Upon arriving to the room, my sheets had star glitter/confetti? Inside of them. So they were not even changed. No garbage bags in the garbage and the shower had hair all near the drain. we were given ONE free breakfast for the trouble with the wait. Which we did not...

"Molina was great at the reception when checking in, gret customer service "

"The room was clean. No towels to use . Just a bundle of toilet paper. I didn’t see any staff so nothing to comment on that. "

"Everything was great! I can’t wait to stay there again!"