Hotel Dekat Hatale Tea Factory

"Beautiful property. Well maintained. Appreciated the nature walk and yoga sessions. The thermal pool was great. However very poor value for money. The Sri Lankan food was bland and the food left much to be desired for. Although the food was well presented the flavours were lacking. No menus options, very limited juice options, most things are chargeable. Nothing was really offered. Staff responded to requests but had to ask for everything. Was disappointed. "

"Do not deal with this lodge. We originally booked 2 nights. Due to terrible circumstances in Sri Lanka, we couldn’t make it on the first night due to flooding and access to the lodge. The next day, the lodge told us again not to go there as it was still not clear and unsafe. Therefore, I requested a refund like the day before because it wasn’t our choice not to visit, but the lodge. Since this, there has been no reply to emails or refund requests to explain. Terrible. "

"Worth it for the pool alone. Lovely staff. Good food. Its a trip to get there and only with good weather for the roads but once there its like the garden of eden with a banging infinity pool and views over sri lanka "

"Amazing location. We had a very pleasant stay at the hotel. Very hospitable staff, especially the staff at the reception and the staff at the restaurant Mr Hakeem were very helpful. "

"Amazing place, the countryside is breathtaking, the private waterfall was such fun. The staff are friendly and helpful, I highly recommend this place. "

"Un bon hôtel au calme et loin de l'agitation de Kandy. C'est mieux d'être véhiculé pour y accéder. Nous y étions hors période touristique, il n'y avait donc personne d'autres que nous dans l'hôtel qui est très joliment décoré."

"Nice stay just 7/8 km out from Kandy. Amazing breakfast and staff very very kind. Rooms are well equipped not super super cleaned. Recommended overall"

"Comfortable rooms, excellent service, friendly staff, lovely food. Highly recommended."

"This hotel is only about a year old, so all the amenities are modern and in great shape. The staff is wonderful, just like everywhere else in this country, and the breakfast offers so many choices. All in all, it’s a perfect hotel—I have nothing to add! "

"We got a message from the hotel on WhatsApp that our room was not available. I messaged back through expedia and got no response so i assumed it was a scam. When we arrived, we were told no rooms were avaliable. They made arrangements with the hotel next door for us to stay. We didnt have time to look for another hotel so we accepted. We had breakfast included with the hotel and that was not offered at the new hotel. It was a dingy old place. When we asked about breakfast, the...

"Nice clean room. Hot shower, soft bed, and a working mini fridge. Enjoyed the balcony, which faces the street. When I booked the room, I thought it said "mountain view" which is true, but a bit of a stretch. Restaurant is pretty good; staff are polite. Check-in was a bit rushed; otherwise, no problems."

"We had a wonderful stay. From check in to check out everything was efficient, professional & very friendly. The staff were amazing & their service outstanding. Breakfast was delicious & served with a breath taking view!! After a long dusty day to be able to return to the Sky Pavillion for dinner was a welcomed delight. The food was great, service superb, so relaxing. Our room was immaculate with an incredible view. Thank you for an amazing welcome to Sri Lanka."

"A lovey hotel with fantastic service and great pool area. "

"A big beautiful room with a big balcony and a beautiful view! Breakfast yummy. Friendly kind staff Very reasonable price too!"

"All the staff are kind, and the service is also good. Room is clean and spacious, especially bathroom. "