8/10 Baik
Pete
10 Okt 2025
Sukakan: Kebersihan, keadaan hartanah & kemudahan
Was staying for eight nights, and was very happy with the room and the facilities.
The staff were generally excellent and very helpful, including the housekeeping staff,and the only exception to this was the man who checked me in on arrival.
Not as much as a word of welcome,or a smile, or indeed eye contact of any kind. And most certainly not interested in any form of conversation other than moving forward with the check-in procedure.
His only interest seemed to be in getting the form signed, and charging me £96 extra for car parking during my stay.
On that subject, the car park charges are extortionate in my opinion, and the overflow car park to the rear is quite isolated and surrounded by trees. It certainly is not somewhere that I would be happy leaving my car.
I encountered the same check-in man a few nights into my stay, when I return late at night, and there was only him and I in the foyer. But again he didn’t as much as look up from his desk,or greet me in anyway as I entered, or stood about waiting on the very slow lift.
As I say, the other staff I had dealings with were very welcoming and polite, but I just felt this particular employee needs a customer care course.
Overall, my stay was very pleasant indeed, and I would not hesitate to recommend the hotel, or to return here in the future.
I also felt that the room rate for the period I was there was very reasonable.
It is an older style Hotel, but I did not feel it was in any way rundown or tired.
Pete
Menginap 8 malam pada Okt 2025