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Best Western Raphael Hotel Altona

3.5 star property
Hotel with a full-service spa, near Reeperbahn

Choose dates to view prices

Photo gallery for Best Western Raphael Hotel Altona

Hypo-allergenic bedding, minibar, in-room safe, desk
Bar (on property)
Bar (on property)
Daily buffet breakfast (EUR 17 per person)
Sauna
Travelers find respite in the quiet garden at Best Western Raphael Hotel Altona or discover new stories in the library. Relax in the sauna after a day of exploration. A hearty buffet breakfast energizes guests, and the multilingual staff ensures a comfortable stay.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Parking available
  • 24/7 front desk
  • Bar
  • Breakfast available
  • Housekeeping
The current price is RM411
RM440 total
includes taxes & fees
26 Oct - 27 Oct

Room options

Check availability for these dates

Tonight
Oct 5 - Oct 6
Check availability for tonight Oct 5 - Oct 6
Tomorrow
Oct 6 - Oct 7
Check availability for tomorrow Oct 6 - Oct 7
Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 Single Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Single Bed

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Double Bed

8.2 out of 10
Very good
(15 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Double Bed (Cozy Sitting Corner)

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Room, 1 Double Bed (Cozy Sitting Corner)

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Soundproofed
Heating
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Room

  • Sleeps 2

View all photos for Standard Double Room 1 Double bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double Room 1 Double bed

  • Sleeps 2

View all photos for Standard Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Single Room

  • Sleeps 1

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About the area

Located in Altona, a neighbourhood in Hamburg, Best Western Raphael Hotel Altona is near a metro station and near the beach. Miniatur Wunderland and Elbe Philharmonic Hall are cultural highlights, and travellers looking to shop may want to visit Fish Market and Reeperbahn. Check out an event or a game at Volksparkstadion, and consider making time for Hagenbeck Zoo, a top attraction not to be missed. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.
Visit our Hamburg travel guideOpens in a new window
Map
Praesident-Krahn-Str. 13, Hamburg, HH, 22765

What's nearby

  • Fish Market - 3 min drive - 1.9 km
  • St. Pauli Piers - 4 min drive - 2.6 km
  • Reeperbahn - 4 min drive - 2.6 km
  • Elbe Philharmonic Hall - 6 min drive - 4.2 km
  • Miniatur Wunderland - 6 min drive - 4.6 km

Getting around

  • Hamburg-Altona Station - 3 min walk
  • Königstraße S-Bahn - 13 min walk
  • Hamburg Airport (HAM) - 33 min drive

Restaurants

  • ‪Espresso House - ‬3 min walk
  • ‪Köz Urfa - ‬2 min walk
  • ‪Burger King - ‬4 min walk
  • ‪SUBWAY - ‬2 min walk
  • ‪Klippkroog - ‬4 min walk

About this property

Best Western Raphael Hotel Altona

Hotel near Reeperbahn
Fish Market is located near Best Western Raphael Hotel Altona, which provides a library, a bar and a full-service spa. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • A computer station, smoke-free property and books
  • A TV in reception, secured bike storage and concierge services
Room features
All guest rooms at Best Western Raphael Hotel Altona boast comforts, such as pillow menus, in addition to amenities, such as free WiFi and safes.
Extra amenities include:
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with satellite channels
  • LED light bulbs, coffee/tea makers and heating

Similar properties

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IntercityHotel Hamburg-Altona

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
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The price is RM462
RM494 total
includes taxes & fees
26 Oct - 27 Oct
IntercityHotel Hamburg-Altona

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 12 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 17 per person
  • A bar/lounge

Things to do

  • Bicycle storage
  • Books
  • Full-service spa
  • Library
  • TV in common areas

Family friendly

  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • Lift

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 17 per person
  • Self-parking fee: EUR 12 per day
  • Rollaway bed fee: EUR 30.0 per night
  • Facilities fee: EUR 20 per person, per day and includes use of: sauna

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Best Western Altona
Best Western Hotel Altona
Best Western Hotel Raphael Altona
Best Raphael Altona Hamburg
Best Western Raphael Altona
Best Western Raphael Hotel Altona Hotel
Best Western Raphael Hotel Altona
Hotel Best Western Raphael Altona
Hotel Raphael Altona
Raphael Hotel Altona
Best Western St Raphael
Best Western Raphael Hotel Altona Hamburg
Best Western Raphael Hotel Altona Hotel Hamburg

Frequently asked questions

Is Best Western Raphael Hotel Altona pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Best Western Raphael Hotel Altona?

As of 5 Oct 2025, prices found for a 1-night stay for 2 adults at Best Western Raphael Hotel Altona on 26 Oct 2025 start from RM 411.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Raphael Hotel Altona?

Self-parking is available for EUR 12 per day.

What time is check-in at Best Western Raphael Hotel Altona?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Best Western Raphael Hotel Altona?

Checkout is at noon.

Where is Best Western Raphael Hotel Altona located?

Located in Altona, this spa hotel is within 1 mile (2 km) of Theatre Neue Flora and Fish Market. Reeperbahn and Miniatur Wunderland are also within 3 miles (5 km). Hamburg-Altona Station is only a 3-minute walk and Königstraße S-Bahn is 13 minutes.

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Best Western Raphael Hotel Altona Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 196 out of 636 reviews
Rating 8 - Good. 302 out of 636 reviews
Rating 6 - Okay. 107 out of 636 reviews
Rating 4 - Poor. 26 out of 636 reviews
Rating 2 - Terrible. 5 out of 636 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christoph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zentral gelegen, sauber und freundliches Personal.
Stayed 1 night in Aug 2025

10/10 Excellent

Dörte

Liked: Cleanliness, staff & service, property conditions & facilities
Alles bestens!
Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a positive surprise - super clean, the beds were very comfortable, the bathroom big and the windows could be fully opened. We booked it because we took an early train and it is right next to the station. Friendly and fast check in.
Stayed 1 night in Jul 2025

6/10 Okay

Petra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war alles okay
Stayed 2 nights in Aug 2025

10/10 Excellent

Birte-

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immer wieder gerne , komme ich in dieses Hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Würde ich immer weiterempfehlen
Stayed 2 nights in Jun 2025

10/10 Excellent

Antje

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war ein sehr guter Aufenthalt und empfehlenswert
Stayed 1 night in Mar 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Toller Aufenthalt, gern wieder
Stayed 2 nights in Mar 2025

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top
Stayed 1 night in Jul 2025

8/10 Good

Guido

Liked: Cleanliness, staff & service, property conditions & facilities
Gutes Hotel
Stayed 3 nights in Mar 2025

8/10 Good

Henk

Liked: Cleanliness, staff & service

Goed hotel.

Ik kom hier elk jaar tijdens de beurs en het is een prima hotel met aardige mensen.
Stayed 1 night in Mar 2025

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War sehr gut hat alles gut geklappt 👍
Stayed 2 nights in Jul 2025

6/10 Okay

Günther

Disliked: Staff & service, property conditions & facilities
Die Lage ist sehr gut und praktisch für Aktivitäten da sehr gute Anbindung an öffentliche Verkehrsmittel.Leider war mein Zimmer zur Straße. Sehr laut. Parkmöglichkeiten für PKW sehr gut. Schlafbeteich und Bad sehr beengt.
Stayed 2 nights in Aug 2025

8/10 Good

Manuela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmer fand ich durch dieses große Bett sehr klein, schmaler Gang zum Badezimmer, aber sonst ok.
Stayed 1 night in Jun 2025

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal
Stayed 3 nights in Mar 2025

10/10 Excellent

Eva-Maria

Liked: Amenities
Sehr freundliches zuvorkommendes Personal, großes angenehmes Zimmer, gute Lage Nähe Bahnhof, sehr sauber, alles bestens! Wir kommen gern wieder
Stayed 2 nights in May 2025

8/10 Good

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities

Hyggelig beliggenhed

Rigtig god beliggenhed, tæt på station og lokalt centrum. Rolige omgivelser. Pladsen omkring sengen på værelset på øverste etage var lidt småt. Pænt og rent.
Stayed 1 night in Jun 2025

10/10 Excellent

Jürgen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verkehrsgünstig gelegen
Stayed 3 nights in Mar 2025

8/10 Good

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles bestens
Stayed 1 night in Apr 2025

8/10 Good

Jeppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Godt

Ganske fint værelse til prisen, og venligt og imødekommende personale i lobbyen. Fin oplevelse.
Stayed 1 night in Mar 2025

8/10 Good

Marie

Liked: Cleanliness, staff & service
Ist gut gelegen zum Bahnhof Altona. Die Fenster halten den Lärm der Straße gut ab, die Wände hört man allerdings husten :-) Gutes Hotel, wenn man ein begabter Autofahrer ist, kann man auch den Parkplatz im Hof nutzen.
Stayed 1 night in May 2025

8/10 Good

Kerstin

Liked: Cleanliness, staff & service, property conditions & facilities
Für eine Nacht gebucht, da Konzert im Barclays Arena besucht
Stayed 1 night in May 2025

8/10 Good

ABDUL BASHEER

Liked: Cleanliness, staff & service
I believe the hotel is good, but the AC services was not available only small fan was provided
Stayed 4 nights in Jun 2025

10/10 Excellent

Irina

Alles gut
Stayed 1 night in Feb 2025

8/10 Good

Regine

Liked: Cleanliness, staff & service, amenities
Das Hotel liegt am Bahnhof Altona- gut zu Fuß zu erreichen. Es ist sauber, das Personal freundlich. Ein gutes Stadthotel für 2-3 Nächte.
Stayed 1 night in Dec 2024