Hotel Spa di Ham Ninh

"The facilities and the building itself are a little outdated/old, but the staff do a great job in trying to maintain it. They really go above and beyond to help out their guests, even to the last minute. We forgot to schedule the shuttle to the airport on our last day but they were able to accommodate us (I didn’t catch the female guest services employee but she was very nice and helpful)! One of the male employees (Anh) was also very helpful on our first day - he gave us great directions about...

"Overall good experience, staff was nice and friendly. Private beach and pool was beautiful. Suggest to have ATM machine in the hotel since need to take grab to nearest ATM."

"I didn’t even stay just ended up leaving "

"Le personnel est très sympathique et avenant, la chambre est moyenne; contrairement à ce que vous indiquez sur votre site il n’y a ni fitness room ni spa. La plage est salle même très sale, les gens restent peu, ils n’ont pas fait comme moi, ne vous ont pas écoutés. Première fois en ce qui me concerne avec hôtel.com, très déçu des informations que vous donnez"

"中心地から離れている事もあり、景色がとても良く本当にのんびり出来ました。 ペットなのかホテルにいる犬、猫が非常に人懐こくて可愛らしく、より癒されました。 またスタッフさんもとても友好的で親切で、空港までの長距離送迎もサービスしていただきました。素敵な時間を有難うございました。"

"I spent 15 days here and enjoyed every minute of it. The Bungalow was very nice and clean. Beautiful views and very friendly staff."

"Rooms are old and dirty, and clearly weren’t cleaned before arrival. We found dirt under the furniture and even someone’s old underwear under a cabinet at check-in. The toilets stank. Housekeeping didn’t vacuum either — chip crumbs from day one were still there on our last day. I tipped generously every day hoping for better, but nothing changed. Service is terrible. Ordering room service, we got condescending questions like “Who will pay? How will you pay?” At the pool, staff told us our...