Hotels near Hackensack Meridian Health Pascack Valley Medical Center

"Room was ok. Pictures made it look much nicer/bigger. Bed was uncomfortable, felt every movement. Staff was nice"

"I have stayed at this hotel many times before, but this visit was extremely disappointing. First, there was a strong moldy smell in the room. In addition, there was a loud party taking place in the room next to mine, continuing until 5 or 6 a.m. The guests kept their door open, smoked marijuana in the hallway, drank heavily, and played extremely loud music using what sounded like nightclub-level speakers. As a result, I was unable to sleep for more than half of my stay. Each time this occurred, I contacted the front desk and requested assistance, but no immediate or effective action was taken. I also requested a room change multiple times, both in person and via message. Although I was repeatedly told that it would be handled, my room was never changed. It appeared that there was a lack of communication between staff, as some mentioned they were unaware of my previous requests. I made at least 10 to 15 complaints during my stay, but the situation was never properly resolved. It also felt as though the hotel may have changed ownership, as the overall management system and service quality were noticeably different from my previous experiences. Unfortunately, based on this experience, I would not consider staying at this hotel again."

"We checked in late and the room was a disaster. Very dirty. Appliances falling apart. Bathtub had rust in it. No outlet covers. Broken lights that did not turn on. And then..the headboard fell off. Demanded a new room which was cleaner but still very outdated. I could hear every car that past on the highway. Noise level was 100!! So needless to say I didn’t get any rest and had a funeral to attend to in the morning. They did change the room however they did not apologize for any type of inconvenience and was a little rude when I called down to say what had happened. Nope 0/100 DO NOT RECOMMEND!! $160 for one night at a -0 establishment. I didn’t expect royal treatment but I expected way more for what I paid. "

"I was in a handicap accessible suite which was nice and roomy. The lighting is very poor except in the bathroom which is nice and bright. Difficult to do any reading in the living room or bedroom due to lower wattage bulbs in the 2 lamps in the living room. Bedroom has two dim lamps and a nice chair with a floor lamp brighter than the other two lamps. Main problem was neither TV was connected to the internet. Maintenance was supposed to come on Sunday but nothing changed. No internet = no TV. Two evenings with no TV and no good reading area is not particularly inviting."

"Nice and clean place "

"Nice clean accommodations. Would stay there again."

"Good menu at the Tavern. Clean room, nicely furnished. Great staff."

"great place "

"First thing, the property was nothing like it was depicted on line. It was further from Manhattan than I anticipated. Although the lobby area had apparently been upgraded, other areas needed to be addressed. The dining area seats were stained, the walls in my room had obvious signs of wall damage and were improperly repaired. There were 3 small square patches of matching wall paper to apparently conceal holes from a removed picture as well as a 3 foot square of replacement wallpaper covering another apparent damaged part of the wall. The security latch on my room door was useless because the door was able to be opened while the latch was in place and it was obvious that it had been like that for some time due to the scratch marks it caused on the door. The AC/Heating unit made a continuous dripping noise throughout the night. The rooms don't have microwaves. I really don't think it was worth the $221.00 I was charged for a one night stay. The free breakfast was very limited in comparison to the cost of the stay, it only included two ready made hot items, scrambled eggs and pork sausage. If you are a vegan, vegetarian or someone who doesn't eat pork like my son and me, your choices were limited. Perhaps a turkey based meat could be considered as well."